Gregg Young Ford of Hortonville

Communication on schedule, work plan, service needed, and all details outstanding. Service writers (Kevin Locke, Justin Porter) were exceptional. Sales staff and admin staff friendly, helpful, and pleasant. all details outstanding. Service writers (Kevin Locke, Justin Porter) were exceptional. Sales staff and admin staff friendly, helpful, and pleasant. Prices reasonable. Facilities (wait area, sales area, shop area, bathrooms, etc. all clean and inviting. Every aspect of contact with this dealership outstanding and cannot suggest any improvements. This was my first experience with this dealership (was consistently displeased and left another Ford dealership with which I had dealt for 40 years), and I will only purchase new vehicles and service from Gregg Young Ford in the future. More

Straight forward and good communication. It made getting what i needed done very easy. Would go back It made getting what i needed done very easy. Would go back More

Staff is really helpful and awesome to work with! I would recommend this dealership to all my friends and family! I would recommend this dealership to all my friends and family! More

From Austin in sales and Brian in service everything went very well. Everything was explained and any questions were answered. very well. Everything was explained and any questions were answered. More

Got an after market key fob, key wasn't even cut. It costed me $400. Said they pay half. Still waiting for payment. It costed me $400. Said they pay half. Still waiting for payment. More

I scheduled an oil change. When I dropped off my vehicle, it had 61,287 miles on it. Sometime during the oil change, 5,000 extra miles were added to my vehicle. I was horrif When I dropped off my vehicle, it had 61,287 miles on it. Sometime during the oil change, 5,000 extra miles were added to my vehicle. I was horrified when I picked up my SUV and it had 66,287 miles on it. The staff said they did not change it, but the car could have changed it by itself. I talked to other Ford dealerships and they have never heard of such a thing! Not satisfied. The value of my SUV went way down after visiting this dealership. More

Staff was very friendly. Did a nice job off keeping me updated as they worked on my vehicle. Did a nice job off keeping me updated as they worked on my vehicle. More

The customer service is always top notch, every time I'm there with my vehicle! there with my vehicle! More

They have an attentive and gracious staff. The service to pick up car and return it was an exceptional service When having a tire rotation done the car was returned with the “check tire pressu The service to pick up car and return it was an exceptional service When having a tire rotation done the car was returned with the “check tire pressure” alert light on. All tires needed to have air put in. I was surprised no ne had checked the tire or that person returning car did not notice. More

Kevin the service manager was awesome. They fixed our Ford Edge and saved us money in the process. They fixed our Ford Edge and saved us money in the process. More