Gregg Young Ford of Hortonville
Hortonville, WI
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Salesman was great, test drive and explained the truck and everything was good. worked out a good deal and they were fair on my trade in. BUT the finance guy was hammering on me to buy a warranty I kept t and everything was good. worked out a good deal and they were fair on my trade in. BUT the finance guy was hammering on me to buy a warranty I kept telling him no, then he brings his buddy in and they both come at me. So, I get a 36-month warranty that I latter find out that it runs concurrent with the factory warranty. I was told that that was not the case. Two-days later I ask for a refund, and I am told they sent the fund to the warranty company. So I call them and they have not received the funds, and the dealer should give you the money back. What a bunch of xx. More
Everyone was very pleasant. Kevin took care of me and my car runs like a charm. Very happy. Kevin took care of me and my car runs like a charm. Very happy. More
Absolutely terrible service every time have taken my vehicle there. It's like the service writer is no good at his job. I will never go here again. I gave them a second chance and it went as good as the vehicle there. It's like the service writer is no good at his job. I will never go here again. I gave them a second chance and it went as good as the first time. Find a different dealer. More
I am happy with all the results and help with all my questions answered, I still have a lot to learn about my new truck, I know I get get help when needed, thank you. questions answered, I still have a lot to learn about my new truck, I know I get get help when needed, thank you. More
How many times do I need to brink in truck to fix same issues and there are more than one? Two year old n not over Ed under warranty. Salesman biggest liar when selling extra warranty that covers everythi issues and there are more than one? Two year old n not over Ed under warranty. Salesman biggest liar when selling extra warranty that covers everything.that I purchased. More
Initial appointment to establish service needs for my vehicle. Technician explained diagnostics done and current warranty initial visit scheduled. Pleased with my first contact. vehicle. Technician explained diagnostics done and current warranty initial visit scheduled. Pleased with my first contact. More
Way to expensive found a new place to take my vehicles and save money I liked going there because it is close by and save money I liked going there because it is close by More
Kevin was friendly and very professional. Our car was done in a timely manner and even washed before returned to us. Our car was done in a timely manner and even washed before returned to us. More

