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Gregg Young Chevrolet of Norwalk

Norwalk, IA

4.5
261 Reviews

2501 Sunset Drive

Norwalk, IA

50211

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Showing 261 reviews

November 26, 2024

“Fantastic experience purchasing my new car! The team was professional, attentive, and addressed all my concerns promptly. They even went above and beyond by picking up the vehicle from my home More

by Yukon24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Nov 27, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for your kind words! We’re thrilled to hear about your fantastic experience at Gregg Young Chevrolet Norwalk. Our team strives to provide attentive service and ensure all your concerns are addressed promptly, and we're glad to see that reflected in your visit. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

October 27, 2024

Great service from Madelin, Max, and Dennis! They all seem to love their job and it shows More

by missylin3333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Oct 29, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Gregg Young Chevrolet Norwalk with Madelin, Max, and Dennis. Their passion for their work truly makes a difference, and we appreciate you recognizing their efforts. We look forward to assisting you again in the future! Sincerely, Taylor Burton | Service Manager | tayor.burton@gyautogroup.com

October 27, 2024

Preston was very helpful and the rest of the staff were very helpful and friendly. They explained everything about the deal very clearly. More

by Ruth’s new car
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Oct 29, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you, Ruth, for your wonderful review! We're thrilled to hear that Preston and our team provided you with a clear and friendly experience at Gregg Young Chevrolet Norwalk. We always strive to make sure our customers feel informed and valued. We look forward to seeing you again soon! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

September 20, 2024

Great mechanics and professional staff! Will keep taking my truck to Gregg Young as long as I have my truck! More

by Pwfoster43078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Sep 24, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for your wonderful review! I'm thrilled to hear that you have had such a positive experience with our mechanics and staff at Gregg Young Chevrolet Norwalk. Your loyalty means a lot to me, and I look forward to continuing to serve you and your truck in the future! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

September 20, 2024

They loved selling me a brand new car, but now when it needs serviced they push you around. More

by nancycorrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Digital Air Strike
Sep 24, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for sharing your experience with us. I understand your frustration regarding the service after your vehicle purchase. At Gregg Young Chevrolet Norwalk, we strive to provide excellent service at all stages of the customer relationship. I encourage you to reach out to me directly so we can address your concerns and ensure a better experience moving forward. Your feedback is valuable to us, and we appreciate you taking the time to share it. Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

September 17, 2024

Everyone at Gregg Young are great to work with. Mark is the best salesman and most knowledgeable I have ever dealt with. Max was extremely cool and knowledgeable. More

by Bbeaman930
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark. Best most knowledgeable salesperson ever., Digital Air Strike
Sep 19, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Gregg Young Chevrolet Norwalk. It’s wonderful to know that Mark and Max made such a positive impression on you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

August 26, 2024

My son had been looking around for a Chevrolet Silverado at a good price with low miles. We checked Cargurus and ran around to a few different dealers before we found a nice one at Gregg Youngs in Norwalk. More

by cstanley625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Andreasen, Digital Air Strike
Aug 28, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for your wonderful review! I'm thrilled to hear that you and your son found a great Chevrolet Silverado at Gregg Young Chevrolet Norwalk. It’s always our goal to provide friendly and helpful service, and I'm glad that you had a positive experience with us. I appreciate your support and hope to see you again soon! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

August 08, 2024

My recent experience with the service department was excellent.The computer indicated there was an issue with the transmission. They did an evaluation and determined there was nothing wrong. They waived More

by kensmid @msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Digital Air Strike
Aug 09, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for sharing your experience with us! We're thrilled to hear that you had an excellent visit to our service department at Gregg Young Chevrolet Norwalk. It's great to know that our team could address the transmission concern and resolve it without any charges. Your satisfaction is important to us, and we appreciate your feedback. We look forward to seeing you again in the future! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

August 01, 2024

Broken schedules , untimely repairs , claim repairs not completed but charge for.Damage to my truck at the dealership. Dumped out my glove box left it on the floor. Left parts from a different vehicle in m More

by Titanexcavatingllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital Air Strike
Aug 01, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for your feedback. I understand your concerns regarding the service you received at Gregg Young Chevrolet Norwalk. It’s disappointing to hear about your experience, and I appreciate you bringing these issues to our attention. We take pride in our standards and want to resolve your concerns. I encourage you to reach out to me directly so we can address this matter and work towards a satisfactory solution. Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

July 28, 2024

Great service from the sales department. Mine was a new car sale from about two hours out of town. They delivered the vehicle to the Omaha area. Great experience great experience. More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalie, Gavin, Digital Air Strike
Jul 30, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you, Rick, for choosing Gregg Young Chevrolet Norwalk for your new car purchase! We are thrilled to hear that you had a great experience with our sales department and that the delivery to the Omaha area went smoothly. We appreciate your kind words and look forward to assisting you again in the future. Thank you for sharing your positive experience! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

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