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Gregg Young Chevrolet Inc. - Service Center

Omaha, NE

1.8
43 Reviews

43 Reviews of Gregg Young Chevrolet Inc. - Service Center

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March 26, 2022

I scheduled an appt for 8:15. I arrived at 8:05. I am still waiting for an oil change and tire rotation to be completed. When I inquired at 9:30 I was informed it would be approx More

by Disappointed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BRANDON AND LUCAS
Mar 30, 2022 -

Gregg Young Chevrolet Inc. responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Pat Lund | Service Director 402.572.8080 plund@gychevy.com

September 11, 2021

Worst service experience ever for a simple first service oil change which will sadly cost them my future fleet vehicles purchases. If you have a Saturday to kill and I mean literally the entire Saturday fo More

by bjack_chevy 2500HD
Recommend Dealer
No
Employees Worked With
Ed Zachary, Nick Olson
Sep 16, 2021 -

Gregg Young Chevrolet Inc. responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Pat Lund | Service Director 402.572.8080 plund@gychevy.com

July 08, 2021

Took my 2020 surburban for warranty work on the rear view camera and they had it for 2 weeks and didn’t keep me updated then I took the same car in for air conditioning work and made the appointment for when More

by Keithcarroll117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The service department Trent,Jack
Jul 12, 2021 -

Gregg Young Chevrolet Inc. responded

Our team has acknowledged this review.

March 05, 2020

Rail dust on car My car was brought in for rail dust removal last Friday. It was not done to our approval. Scott Turnquist contacted me and I took it back in Wednesday More

by cindykoziol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Turnquist
Mar 06, 2020 -

Gregg Young Chevrolet Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Pat Lund | Service Director 402.572.8080 plund@gychevy.com

February 03, 2020

For great service, ask for Jack Freese I brought my vehicle in to get looked at and received stellar service from Jack Freese. Although the news of the needed repairs was not ideal, Jack wa More

by jphilip.gonzales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Freese
Feb 12, 2020 -

Gregg Young Chevrolet Inc. responded

To say thank you is not enough! We are thrilled to read your kind words about Jack. Please stop by Gregg Young Chevrolet again! Sincerely, Ed Zachary – Vice President - 402.763.8102

December 18, 2019

Service for my G6 was excellent Thankyou for the excellent service I am going to college and working fulltime and I needed my car and your timely repair and service was excellent. Th More

by rjmax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent and Rudy
Dec 23, 2019 -

Gregg Young Chevrolet Inc. responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Pat Lund | Service Director 402.572.8080 plund@gychevy.com

October 23, 2019

GOT SCREWED Had a very minor repair, needed new valve for the air conditioner. They charged me nearly $250.00 labor for a $50.00 part! Will NEVER be back More

by Garry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Olson
Oct 24, 2019 -

Gregg Young Chevrolet Inc. responded

Garry, we appreciate you sharing details of your time spent with our dealership. We would like the chance to learn more about your visit. Please contact me at your earliest convenience. Sincerely, Pat Lund | Service Director 402.572.8080 plund@gychevy.com

July 21, 2019

Much , Much better than the last time.The service was great This was great visit . The one before was terrible . I was cursed out because I would not have all the work she said I needed go have done. More

by rtspruill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Olson
Aug 19, 2019 -

Gregg Young Chevrolet Inc. responded

Thank you for the great review! We encourage you to call or stop by if there is anything else that we can do for you. Best, Pat Lund | Service Director 402.572.8080 plund@gychevy.com

July 21, 2019

Terrible Service Appointments are not set for the time you make them. Kept me vehicle all day. I dropped my vehicle off at 8:30. I asked to have my oil changed as well More

by Joe1860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tricia Wardell, Nick Olson
Aug 19, 2019 -

Gregg Young Chevrolet Inc. responded

Our team has received and acknowledged this review.

July 03, 2019

Not satisfied My 2014 Chevy Cruze has been to Gregg Young 3 times in less than 3 month span and has never been completely fixed. Each time something new is wrong an More

by alyhansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle
Jul 09, 2019 -

Gregg Young Chevrolet Inc. responded

Our team has acknowledged this review.

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