Gregg Young Chevrolet Inc.

I just purchased my new Chevy Traverse from Gregg Young Chevrolet in Omaha, and the entire experience was fantastic from start to finish! My salesperson, Mike Quattrocchi, was absolutely awesome—profess Chevrolet in Omaha, and the entire experience was fantastic from start to finish! My salesperson, Mike Quattrocchi, was absolutely awesome—professional, patient, and genuinely cared about finding the perfect vehicle for me. He made the process smooth, stress-free, and even enjoyable. A big shout-out as well to Andy, the General Manager, who went above and beyond to make sure I was taken care of. He surprised me with an amazing free lunch voucher to the Corvette Café, which sits right inside the dealership—how cool is that? From the great customer service to the friendly atmosphere and the extra touches that made me feel appreciated, this was easily the best car-buying experience I’ve ever had. Highly recommend Gregg Young Chevrolet Omaha, and especially Mike Quattrocchi—ask for him when you go in! More

My experience up front was ok with Ernie. Problem is the communication between the sales and finance depts. Thier GY Cert and GY Plan were not fully explained. Thus, NOT giving ALL the info Problem is the communication between the sales and finance depts. Thier GY Cert and GY Plan were not fully explained. Thus, NOT giving ALL the info needed on these products. Long story short, buy your own protection program. Gregg Young Chevrolet has a Very low approval rate at 2.1. Buy a car somewhere else. I would like to advise my sales guy to work for a real car dealer. He deserves better than Gregg Young. More

Not the worst dealership I’ve been in… But definitely far from the best. Very far….. If you’re interested in a sales process from 1995 that takes multiple hours even when you walk in knowing the exact vehicl from the best. Very far….. If you’re interested in a sales process from 1995 that takes multiple hours even when you walk in knowing the exact vehicle you want (including the stock number) and don’t even negotiate price this is the place for you. Who has time to waste 3 hours in a single financial transaction? This transaction was cash…. So you can’t even blame the finance decision. Everything from the warranty info on a laminated sheet that was previously photocopied 800 times to the old “let me talk to the manager” trick was seriously outdated. I suppose if you are 65 and up and looking to join the rest of the retirees in corvettes club you may love it but for 90% of the buying population we expect better…… it’s 2025 More

I took my car to Gregg Young Chevy on March 18th, 2025 to have my car looked at because my rear brakes were squeaking. They told me that I needed new brakes, new rotors, a new alignment, as well as a fuel in have my car looked at because my rear brakes were squeaking. They told me that I needed new brakes, new rotors, a new alignment, as well as a fuel induction service. All told, this would cost over $1,000 just for the whole thing. I decided to wait because I needed to talk to my husband to work out the finances. We did a little research and boy were we shocked! First off, my car has under 30,000 miles on it and the fuel induction isn't due until 60,000 miles! I took the car to Christian Brother's Auto to get another estimate and they did a 96 point thorough inspection which turned out to be even better than GY's "WORLD CLASS" inspection and and found nothing wrong with my brakes or rotors! They did the alignment for free, and their inspection found that the squeaking was due to moisture and no brake replacement was needed! How can one repair shop say that I need all this stuff when the second one says I don't? It has become apparent to me that Gregg Young's only motivation is to make money! I will no longer be bringing my vehicle or my husband's vehicle to Gregg Young for service or purchasing a vehicle from Gregg Young Chevy again! More

My car buying and service experience at this dealership has been a nightmare. I purchased a used Subaru on December 23rd, and the entire process was a disaster. My husband spent hours going back and forth has been a nightmare. I purchased a used Subaru on December 23rd, and the entire process was a disaster. My husband spent hours going back and forth with an intern, a salesperson, the finance manager, and the sales manager just to get clear numbers. The intern repeatedly said, “I’m just an intern; I don’t handle that,” which was ridiculous. It took forever to finally speak with someone who could provide actual numbers. They used shady tactics like payment packing, and their documentation fee was outrageous—pure profit for them. I put a deposit down in the morning, and when my husband went to test drive and negotiate the price, they would only drop it by $500. I knew how much they gave the person who traded it in, so I wasn’t happy. My husband asked if we could come back the next day because I wasn’t 100% sure, and I was working until they closed. They refused, saying they’d have to refund my deposit and put the car back on the lot, even though I had put the deposit down less than six hours earlier. After purchasing the car, I reviewed the service history and contacted the previous shop that maintained it. That’s when I found out it needed a new engine due to low PSI. I called the service department, and they agreed to run a compression test while it was in service for a wheel bearing (took 11 days BTW). The test came back “fine,” but Subaru-certified technicians later confirmed it was NOT fine. Peyton claimed that Gregg “stands behind the vehicles” they sell and “doesn’t want to see his name on the side of the road.” That’s laughable because we’ve been stranded TWICE in the past month. When I called the GSM about the issues, Andy dismissed Subaru’s findings, saying, “We have to go off what our service department says.” Of course, their techs claimed it was fine, but they didn’t perform the test properly. I requested detailed results, and a month later, I still haven’t received them. Worse, the service department broke multiple things while working on the wheel bearing. If they can’t replace a simple wheel bearing without causing more damage, why would I trust them to test my engine properly? Subaru’s standard PSI range is 142-175 per cylinder, there can’t be more than a 7PSI difference between a cylinder. The car’s results were Cylinder 1: 125 PSI, Cylinder 2: 117 PSI, Cylinder 3: 130 PSI, and Cylinder 4: 130 PSI, all below standard. A 13 PSI difference is catastrophic. 3 Subaru-certified techs confirmed the engine needed replacement, but Gregg Young’s non-certified techs insisted otherwise. I also addressed concerns about the 30-day powertrain warranty. Both the salesman and the finance manager assured me multiple times that it covered the vehicle despite modifications. However, when the warranty inspector looked at it, he immediately denied the claim due to modifications. Andy made excuses, saying, “The finance manager didn’t know it was modified.” That’s a lie because I signed a paper before the warranty stating that I knew it was modified! To make matters worse, they offered to sell me a $3,000 extended warranty. Imagine if I had bought it, it would’ve been useless! I planned to purchase an extended warranty after the 30-day one expired, but couldn’t because you can’t buy one for a non-operational vehicle. End of sale, I received no follow up. The dealership refused to renegotiate the price to cover even a fraction of the $11,000 repair bill, even though I had just spent $16,500 on a car and $7,000+ on cosmetic items and body repair on a vehicle I can’t even drive. Eventually, they agreed to take the vehicle back on February 8th. But now it’s February 28th, and I STILL haven’t received my refund! They’re holding over $6,000 of my money. My husband and I have been forced to share one car for weeks because they refuse to return my money in a timely manner. There’s so much more I could say, but I’ll leave it at this: RUN and don’t look back!!! More

They really went out of their way to keep me informed of the progress of my service. They were easy to schedule with, made the car rental and return hassle free. I would highly recommend them. the progress of my service. They were easy to schedule with, made the car rental and return hassle free. I would highly recommend them. More

Buyer beware. We recently purchased a 2024 Yukon SLT from Indianola Gregg Young, but what should have been an exciting experience has been incredibly frustratin We recently purchased a 2024 Yukon SLT from Indianola Gregg Young, but what should have been an exciting experience has been incredibly frustrating. Because we purchased the car in the evening, we didn’t see the visible body damage, which had been concealed. Upon discovering it, we contacted the dealership, and while they assured us it would be fixed, the process has been anything but smooth. Promises made at purchase—such as a full tank of gas, door shields, and cleaning tire numbers—were not fulfilled. Worse, the vehicle has been returned multiple times with issues, including a misaligned, mismatched bumper(they did not tell us before hand that they were going to repaint the bumper, had we known we would have asked for other form of resolution.), missing bolts, and additional damage like a loose dashboard, scratched chrome, and a damaged grab bar. Communication has been poor, and we’ve made four 90+ mile round trips with little resolution. I have emailed the store GM with no response and Gregg young customer with no response More

I made an appointment for an oil change so that I wouldn't have to wait. I have 2 different size tires so no tire rotation. It has been almost 2 hours and still waiting. Even with mobil1, $120 is RID wouldn't have to wait. I have 2 different size tires so no tire rotation. It has been almost 2 hours and still waiting. Even with mobil1, $120 is RIDICULOUS! I won't be back More

My sales person, Dallas was outstanding overall an amazing person thank you so much for helping me purchase my 2020 Chevy equinox premiere! amazing person thank you so much for helping me purchase my 2020 Chevy equinox premiere! More

I have purchased two new cars from Gregg Young Chevrolet, the latest being a 2020 Equinox on December 27, 2019. At that time, I purchased an Extended Mile Plan from them in the amount of $2,926.00 thru Kahu the latest being a 2020 Equinox on December 27, 2019. At that time, I purchased an Extended Mile Plan from them in the amount of $2,926.00 thru Kahu Connected Car Technology. Gregg Young told me Kahu is no longer and according to ******, it looks like it is now LoJack/Spireon. Gregg Young told me I could not get my money back and that the "LIFETIME" Benefits are not included as listed on the brochure I was given as it is "implied" that the "LIFETIME" Benefits are only for service being done there. Thus, I can only get car washes every few months when I get an oil change? They were giving me the free car washes up until the time that their onsite car wash stopped working and they quit using a different car wash service. Now they've changed the rules and their "LIFETIME" services can not possibly amount to the dollar value listed on brochure. I would like my money back since they are not honoring their agreement according to the Extra Mile Plan I was sold. 0 Rating and hope this stops others from getting screwed. I just left there today after getting an oil change and tires rotated. No car wash as the car wash continues to be broken a year later and I asked about a wash and no hand wash or car wash company coupon. The service itself was good. More