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Greg May Honda - Service Center

Waco, TX

4.6
1,804 Reviews

1,804 Reviews of Greg May Honda - Service Center

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June 22, 2019

Recall Good people and they do a great job fast work was done right call me when it was done had setting up front when I got there More

by dougthedford67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Matthys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Greg May Honda responded

Thanks for the review Doug!

June 22, 2019

Excellent Customer Service The service process from scheduling, drop off and pickup was easy to navigate. Moreover, the shuttle service was very nice and the shuttle driver (Da More

by DAVID_MURDOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Greg May Honda responded

David, we try to make the experience as easy as possible! Dameon is a great guy, and it nice to hear he took good care of you. Thanks for your business!

June 21, 2019

Service department My experience was enjoyable. I had an appointment but got there early and apparently they started early. My service advisor brought to my attention More

by Hondalady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madison Firasek, service advisor
Jul 02, 2019 -

Greg May Honda responded

We're glad to hear you enjoyed your service visit, and thank you for the review Hondalady!

June 20, 2019

Service Department Everyone was helpful, pleasant and professional. I was given a complete breakdown of the diagnostics and the service provided. Have enjoyed my Civi More

by CDKEMP0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe it was Allen in service
Jul 02, 2019 -

Greg May Honda responded

Cdkempo, we're glad to hear your enjoying your Civic! They're great cars that will give you years of reliable transportation. Thank you for your review!

June 20, 2019

Excellent Very good service in the service department. Dont remember the girls names but very professional and nice. The experience was not bad at all. Than More

by JENNER.920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Unknown
Jul 02, 2019 -

Greg May Honda responded

Thank you for the review Jenner.920!

June 19, 2019

Great service Went in for a diagnostic, they were able to let me know that my starter was the issue. They were able to quickly replace the part same day. ALLEN wa More

by ADROSENSTEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen in service
Jul 02, 2019 -

Greg May Honda responded

Adrosenstein, there's nothing as inconvenient as a unexpected mechanical failure, and we are glad to hear that we were able to get your vehicle repaired and back on the road! Thanks for the review!

June 19, 2019

Greg May Honda We have dealt with this dealership for our last three vehicles and have had excellent experience. We have been treated fairly with all three purchase More

by zuchains
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen in service Department
Jul 02, 2019 -

Greg May Honda responded

Zuchains, thank you for purchasing three vehicles from Greg May Honda! We sincerely appreciate your business, and thank you for the review!

June 19, 2019

Aim to Please...Satisfied I appreciated that they were able to squeeze me in, even though they were really busy. It was a relief for me since I had a scheduled appt out of town More

by GRAPAD01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meredith, Allen
Jul 02, 2019 -

Greg May Honda responded

Grapad01, we do our best to accommodate our walk in customers, because we understand that you're not always going to be able to have an appointment set. We're glad to hear that we got you handled! Thanks for the review!

June 17, 2019

Excellant Never have any issues. Everything done in timely fashion.always review everything of service work done. Never any hidden charges.Can say the same abou More

by wl50sl54ll92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J. R.
Jul 02, 2019 -

Greg May Honda responded

Thank you for the review of your experiences here at Greg May Honda!

June 17, 2019

Great Service, Waited a little too long Had to have a tire replaced. Had to make two 70-mile trips, which was inconvenient but I'm used to that because I live in a small town. I made an appo More

by tryan0808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Greg May Honda responded

Tryan0808, we do our best to keep the most commonly needed tires in stock, and we apologize that we didn't inform you we didn't have the needed tire in stock before you made the trip over. We will be sure to address this issue with all of our service personnel to prevent anyone having an experience like that in the future. Thank you for the review, and for bringing this to our attention!

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