Greg May Honda - Service Center

Service Dept I buy all of my cars from Greg May Honda. From the day that I buy until the day that I turn it in for a new one I know that I'll be well cared for. M I buy all of my cars from Greg May Honda. From the day that I buy until the day that I turn it in for a new one I know that I'll be well cared for. Mr May is always available to help in any & every way .... and he has!! Staff from sales to service are the best. Thank you Greg May Honda!!! More

I went for oil change but left in new Honda crv and love the new ride, had great customer service during the whole process and payments are same or about same as previous car the new ride, had great customer service during the whole process and payments are same or about same as previous car More

My repairs were done correctly and very quickly.Also my My repairs were done correctly and very quickly. Also my car works perfect. Trey in customer service was very nice and very attentive to details. My repairs were done correctly and very quickly. Also my car works perfect. Trey in customer service was very nice and very attentive to details. More

Great customer service experience I went to the dealership to get a diagnostic on my car. I let them know that I really needed my car ready for the next day when they said it would tak I went to the dealership to get a diagnostic on my car. I let them know that I really needed my car ready for the next day when they said it would take from a couple of hours to 2 days. Christina was great and Allen took the time to explain to me what was wrong with my car so that I understood the pricing. They got it done within one day and Allen gave me fantastic customer service! Very helpful and warm. Will definitely go back for another service soon! More

great service service was great, fast repair, I don't believe they did the multi point inspection but that is not the service advisor fault. I know I need front tir service was great, fast repair, I don't believe they did the multi point inspection but that is not the service advisor fault. I know I need front tires and they marked them green. great price. will go back for future work. More

No Covid-19 precautions observed here I was pleased with courteous staff and with the prompt service, although I did have an appointment. I was surprised that no precautions were seen to I was pleased with courteous staff and with the prompt service, although I did have an appointment. I was surprised that no precautions were seen to be taken by anyone who worked there. The person who I dealt with did not wear a mask and the person who took my car and brought it back did not wear a mask. There was no mention of using disinfectant wipes, which seems that it should have been a minimum responsibility for the business. Very disappointing! More

Always a wonderful experience! I travel from Dallas to Waco for the guaranteed great experience. The team are always pleasant, courteous, and knowledgeable. They rock. Waco for the guaranteed great experience. The team are always pleasant, courteous, and knowledgeable. They rock. More

Great service and kind staff I usually hate going to the dealership but this experience was great. The staff was really kind and helpful. I plan to return for more services when I usually hate going to the dealership but this experience was great. The staff was really kind and helpful. I plan to return for more services when needed. More

Prompt service. Car was ready when promised. Service employees were friendly and polite. Called me by name when I called and came into the shop employees were friendly and polite. Called me by name when I called and came into the shop More

This rating applies only to the service department. I bought my Honda civic on March 4 of this year and soon after buying it I noticed that it had a very slow leak (Losing about 10 to 15 psi over the cou bought my Honda civic on March 4 of this year and soon after buying it I noticed that it had a very slow leak (Losing about 10 to 15 psi over the course of an entire week) in the front passenger tire. I refilled it several times myself but when the leak kept recurring I took some time off work to bring it in to the dealership, as fixing leaks is supposed to be covered by my warranty. I told the people at the service desk which tire was leaking and about how long it took for it to leak down. After looking at it they said they could not find a leak but that they would keep the service ticket open and instructed me to bring it back in the next time that it bled down, and they would repair it then. The same tire bled down and I refilled it a few more times before I could get the time off work to come in to get the tire repaired. This time when I brought it in the service tech came out and told me that my tires were all different types and were all in poor condition, some more than others. He said that I should get all four replaced. This being only only two months after purchasing the vehicle (And only 210 miles by the odometer). I asked why they had sold it to me with tires that were in need of replacement on it. To which he replied that the “vehicle is purchased as is”. I am extremely unhappy with the fact that I’m being told I need to spend $649.73 to replace tires on a car I bought two months ago. More