Greg May Honda
Waco, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I have had 3 unfortunate service situations here. The first happened about a year and a half after my purchase. I had a routine oil change and scheduled mileage check. A few days later I had to have my first happened about a year and a half after my purchase. I had a routine oil change and scheduled mileage check. A few days later I had to have my car towed to the dealership, because an engine light and code came on telling me to have it checked immediately and to not drive it. I called them and took it in. I live an hour away from the dealership and had to take off work half a day. The mechanic didn't put something back on correctly, and it caused the problem. They gave me some free oil changes for my inconvenience, after I called and asked what they were going to do to accomodate my inconvenience. I have continued to return to them for service, however this past weekend I took my car for an oil change and tire rotation and when I left the dealership, I thought my car sounded very loud and rough, but wasn't sure. I drove home (an hour drive) still thought my car sounded rough. Wed. some friends and I went to dinner and someone else commented on how loud my car sounded. Another friend's husband opened my hood and there was the oil cap sitting on the manifold. He put it back on. I have driven around 300 miles before I knee this was the problem. When I called the service manager, he offered me a free oil change the next time I came in, and that I should ask for him personally. Great! Now I need to check my oil level in the morning, because I don't know how much oil is in it, and not sure if everything is ok or not. I have a 2007 Accord, and will probably not be returning to their dealership, except to demand that they check out my engine etc at their expense, since they were negligent. More