Greg Hubler Ford
Muncie, IN
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Palmer was a blast to work with! He answered all my questions and didn’t try to push me into vehicle out of my budget. I had a great experience with this dealership! He answered all my questions and didn’t try to push me into vehicle out of my budget. I had a great experience with this dealership! More
The initial interactions was good. I went to the dealership Friday January 6, 2023 to see and get the truck. The truck bumper was messed up. The salesman ( Andrew popp) told me that t I went to the dealership Friday January 6, 2023 to see and get the truck. The truck bumper was messed up. The salesman ( Andrew popp) told me that the bumper was on back order and that it just came in. He told me that I could leave the truck there to get it fixed or I could take it and get it fixed at another body shop and that they would send the bumper to them. So I left my truck there so they could fix it since it was already there. They didn't replace the bumper but had a mobile bumper person repair it kind of. The bumper color doesn't match so it's two toned and it bumpy where they did the repairs at and not smooth to the touch. They delivered the truck to me the following Tuesday and we I got off work I noticed that the passenger side mirror was broken and the passenger side fog light was out. I took pictures and called my salesman to tell him about it. He said that the managers said that the truck was sold as is. I told him that I understand that but the passenger side mirror was not broken when I test drove the truck. He said that he was going to talk to the manager and get back with me. No one has going back with me as of yet. More
I absolutely love this place. The staff is fantastic, Andrew went above and beyond to get us in an F150. Even though I was a pain in the rear! Cherish also is a fantastic, very sw The staff is fantastic, Andrew went above and beyond to get us in an F150. Even though I was a pain in the rear! Cherish also is a fantastic, very sweet woman! More
Trevor was an AWESOME salesman and made the whole experience fantastic! This is my daughter’s first car and he was so kind, knowledgeable, and patient. We’ll be buying more vehicles from him and th experience fantastic! This is my daughter’s first car and he was so kind, knowledgeable, and patient. We’ll be buying more vehicles from him and this dealership. More
I spotted a vehicle I wanted to purchase online. I contacted the Greg Hubler Ford dealership about it. I informed them I would be traveling around 4 hours to get there and asked if they would hold I contacted the Greg Hubler Ford dealership about it. I informed them I would be traveling around 4 hours to get there and asked if they would hold it. I offered to make a deposit and was told I wouldn't need to. As I was leaving to travel to Greg Hubler Ford to buy the vehicle, I contacted them again to avoid wasting the trip and my time if they had sold it. I was assured it would be there. I drove there with my son, test drove the vehicle, agreed to buy it, ordered new tires from them and an alignment while there. I also arranged to have the vehicle delivered after the service work was complete. When I went to pay for the vehicle, I was told that the General Manager had sold the vehicle out from under me to someone else. The entire time I was there, the vehicle never left my sight. When I asked how on earth could they justify doing that, I was told that happens all of the time. And they were very rude about it too! I couldn't believe my ears. To this day, I still can't believe anyone would do that to any customer. Would NEVER EVER recommend this place to anybody! More
Our salesman was Derek Ward he gave us excellent service from start to finish. He explained everything that we needed to know and answered every question that we had. Very courteous and professional and was from start to finish. He explained everything that we needed to know and answered every question that we had. Very courteous and professional and was always making sure that we were comfortable. He followed us through the entire process of purchasing our Ford Ranger from start to finish and even followed up with us the next day to make sure everything was ok and to answer any further questions we might have. He is an asset to this dealership and we very much appreciated him. More
I am in colorado, called over 7 times toFind out about a I am in colorado, called over 7 times to Find out about a jeep told them not To sell the jeep until they let me know if it has rust I am a buyer and I am in colorado, called over 7 times to Find out about a jeep told them not To sell the jeep until they let me know if it has rust I am a buyer and I would fly out and get it I even talk to the general manager service in the sorry sales person that sent me pictures and said he would not sell it until it got on the lift and they look at it then I get a call this morning and they tell me that somebody come in with cash and bought it that is pretty xxxx sorry and I would not buy a pack of peanuts from these people and I hope no one else does either someone that does someone that way is absolutely xxxxxxxx in my opinion. This is a sorry dealership in the Greg way is a xxxxxxxx way it’s all freaking lie yes I am pissed. The next review is going to be at the local news station. More
Just purchased 2020 Expedition Limited. Had an issue with a 2019 Expedition XLT that I was going to purchase. Drove it on a Friday and made a appointment for Monday to potentially buy the ve Had an issue with a 2019 Expedition XLT that I was going to purchase. Drove it on a Friday and made a appointment for Monday to potentially buy the vehicle. Came back on Monday only to discover that it had been sold on Saturday. Needless to say I wasn’t very happy. I walked out and went to the nearest coffee shop to gather my composure. A few hours later Mike Blaettner sales Manager called to try to clear up this misunderstanding. This man spent the rest of the day looking for another similar vehicle. So between Mike and Jon Marquardt sale representative they came up two Expeditions with four purchasing options for my wife and I to choose from. At the end of the day we left with a 2020 Expedition Limited and a fantastic deal. Jon went out of his way to make sure the vehicle’s were at the front of the store running and ready for a test drive. I highly recommend Greg Hubler Ford. Very friendly professional employees. Wayne & Cindy Donathan More
Great Experience, my salesman Chet made this a stress free and fun experience. Love my Ford Truck! Thank you to the Greg Hubler Team for a great experience! free and fun experience. Love my Ford Truck! Thank you to the Greg Hubler Team for a great experience! More