Greenway Nissan of Brunswick - Service Center

Danielle Baggett deserves a big raise. A++++ The service center gets an A+++ I recommend this service center. The customer ser vice was out of this world and should be top rated. The service center gets an A+++ I recommend this service center. The customer ser vice was out of this world and should be top rated. More

Total and complete customer service. What very nice and kind people! Waiting area immaculate and very comfortable and accomadating. Whole facility was sparkling clean . ALL people were What very nice and kind people! Waiting area immaculate and very comfortable and accomadating. Whole facility was sparkling clean . ALL people were friendly and took the time to talk to me and my 2 dogs. I had a transmission replaced and was there a while. More

Amazing Customer Service This Nissan dealership is amazing, I went to get my AC fixed by them back in March and they were friendly and helpful, Danielle was extremely pleasant This Nissan dealership is amazing, I went to get my AC fixed by them back in March and they were friendly and helpful, Danielle was extremely pleasant and worked to get me in and out in a timely fashion.. I recently came back to get my brakes done and as soon as I pulled Danielle recognized me and was eager to help me get checked in. Unfortunately I’m heading back to Atlanta for the summer until next semester but if I do have car problems again I would definitely go back to them for service!!! More

Visit Stephanie and th service team were phenomenal. Customer service was great and my vehicle was finished in the service department in a timely manner. Wi Stephanie and th service team were phenomenal. Customer service was great and my vehicle was finished in the service department in a timely manner. Will definitely recommend More

Smoke and mirrors This is the 53rd vehicle I have owned and this dealership changed hands two years after I purchased my vehicle. The overall performance of the service This is the 53rd vehicle I have owned and this dealership changed hands two years after I purchased my vehicle. The overall performance of the service department, while still adequate, is not what it once was. The service manager, Lexie, is superior in her field and her attention to detail. Trouble is that new personnel are obviously without a clue as to what the job entails and Lexie is the glue holding the front service together. As I said, adequate, but could stand some better personnel who appear to want to promote service with some degree of knowledge...otherwise, don't leave them alone until they [service advisors] are fully prepared to do the job. Long story. Only game in town. Might think they would act like they were the best game in town. Additionally, I do not care to have service appointments made from a remote location. More

Service Dept. Danielle, Lexi & Greg (new guy from McDonough, Ga.) were wonderful! They helped me & were very nice. I felt like they cared about me as a customer. Danielle, Lexi & Greg (new guy from McDonough, Ga.) were wonderful! They helped me & were very nice. I felt like they cared about me as a customer. More

Drive Belt replacements Excellent Service provided by both the parts and service department. Walked in with a problem and waked out in less than 2 hours. Parts were available Excellent Service provided by both the parts and service department. Walked in with a problem and waked out in less than 2 hours. Parts were available and they were able to replace them on the spot. I thought i was gonna have to wait for parts and to schedule an appointment. Excellent Service and recommend it 100%. More

This dealership tried to rip me off I would love for corporate to call me. Took my 2016 Titan XD in for oil change. Had a $24.95 coupon but told it might take synthetic. Danielle, my ser I would love for corporate to call me. Took my 2016 Titan XD in for oil change. Had a $24.95 coupon but told it might take synthetic. Danielle, my service advisor was awesome! Told her if it took synthetic then go ahead. I go to pay the bill and it’s $210+. I looked at the bill and they charged me for two cartridges. Once I inquired about it with the parts person and my service technician, they told me it was mandatory to change the fuel filters every oil change to maintain my power train warranty on my deisel. Problem is, Inhabe a gas engine. The tech began to argue with me telling me I had a diesel. Any normal service tech would be able to tell me if I had a diesel or gas engine not only by the smell of the fuel, but the positioning of the fuel filters. My gasoline fuel filter is located in the bottom of my fuel tank and the fuel pump has to be removed to change it. So the technician has basically lied to me about changing my fuel filters and tried to charge me for them, and then argue about my engine I had. And then have the xxxxx to tell me he changed my fuel filters. Completely unacceptable and would never recommend this dealership because they bill you for service they don’t perform. I’m willing to complain all the way to corporate about this unethical behavior and contact the BBB., I am at a loss for words. More

Courtesy and Helpfulness Nice people and helpful. Live 30 miles from Awesome Nissan. Scheduled appointment two days earlier. Pulled in and was greeted within 3 minutes. E Nice people and helpful. Live 30 miles from Awesome Nissan. Scheduled appointment two days earlier. Pulled in and was greeted within 3 minutes. Everything accomplished on what service I needed (alignment and brake service. Knew the cost. Waited for vehicle. Completed within committed time frame. More

Routine maintenance Went in for routine maintenance, oil change & tire rotation with no appointment. Lexie and the whole service department made sure I was taken care of Went in for routine maintenance, oil change & tire rotation with no appointment. Lexie and the whole service department made sure I was taken care of in a timely manner. They made sure I knew that they were shorthanded that day & would do their best to get me out as soon as possible. During my waiting time, I was checked on several times to see if wanted something to drink and to let me know what was going on. More