Greenway Nissan of Brunswick - Service Center

I have no confidence in this place. Very unorganized . I couldn’t talk to anyone. Always got the voicemail . Didn’t return my calls(2). Very frustrating experience. A a a a Very unorganized . I couldn’t talk to anyone. Always got the voicemail . Didn’t return my calls(2). Very frustrating experience. A a a a More

Good service Concerned staff very customer service oriented the team was engaged and helpful they went above and beyond to be sure I was taken care of while my car Concerned staff very customer service oriented the team was engaged and helpful they went above and beyond to be sure I was taken care of while my car was worked on More

Way too busy for customer service. When I first brought iny car for an oil change and a look at my engine mounts, I had an appointment. I was asked four different times from four differ When I first brought iny car for an oil change and a look at my engine mounts, I had an appointment. I was asked four different times from four different people why I was there. I wasn't helped until 30-40 minutes after my initial appt time. The only reason I'm giving 3 stars and not 1, is because when I did eventually get to actual speak to someone who made eye contact with me, Chris Yates was our technician and he was very nice and knowledgeable. More

Great Service Team Lexie and her team are excellent! Great service and great communication. Quick service turn around time as well. Will recommend to others for service Lexie and her team are excellent! Great service and great communication. Quick service turn around time as well. Will recommend to others for service needs. Thank you! More

I was helped fairly fast When I arrived I was helped right away and looked at as soon as possible. I was givin what they had and what they didn’t have was ordered and I will a When I arrived I was helped right away and looked at as soon as possible. I was givin what they had and what they didn’t have was ordered and I will arrive back to get it finished. More

Not impressed needs a overhaul threw out that business The guy in service was wondering around Aimlessly I have to go up there 3 times was told multiple times by the people in parts that they would call The guy in service was wondering around Aimlessly I have to go up there 3 times was told multiple times by the people in parts that they would call me back when my part came in however I never got a call Back on the status I have to do that myself which is fine however they should not have said that they would call at the end of the day and let me know what the status was they order the wrong parts the 1st time did some kind of quick fix told him I wanted to re order the part which they did I had it put in going up there 3 times do a simple job Is a little ridiculous the to service girls obviously need help It looks like Disorganized in their form them doing the best they can with what they have If I was in management I be able to solve that problem very quickly as I do lots of problem solving in the military As a leader the girls at service where nice But when you get your car back it shouldn't have any of that crap that the people put in and to protect the seats There needs to be a quality control checklist when I got an oil change they did not put air in my tires I had to tell them to do that on my 3rd visit simple stuff that should not need my attention of telling someone what to do Also the receptionist is horrible she constantly transfers people to the wrong areas when all I'm trying to do was talk to a Service representative she probly should not even answer the phone And say the company some money More

Quick and easy In and out in 30 minuets. They were nice and very informative. They have a nice place to relax and wait until your vehicle is ready. In and out in 30 minuets. They were nice and very informative. They have a nice place to relax and wait until your vehicle is ready. More

Promt friendly service Awesome Nissan has someone stationed outside to get your service started right away. The only problem I have with them and other dealers is that you Awesome Nissan has someone stationed outside to get your service started right away. The only problem I have with them and other dealers is that you do not receive a discount if you bring your own oil. With that said their service and employees are Awesome. More

Pretty good and thorough Went in for a diagnostic and they already had the parts ordered when they called me to let me.know the car's issues. Couldn't meet in the middle on pa Went in for a diagnostic and they already had the parts ordered when they called me to let me.know the car's issues. Couldn't meet in the middle on part pricing so they held the parts and had no attitude about me choosing to do the work myself More

Best Customer Service in the Industry Danielle Baggett was very patient, understanding, and helpful in recommending necessary service based on the needs of my 2014 Sentra. I've always bee Danielle Baggett was very patient, understanding, and helpful in recommending necessary service based on the needs of my 2014 Sentra. I've always been very happy and impressed with the quality of customer of service I have received from this dealership. I came in for an oil change and complimentary multipoint inspection. Danielle was really good at giving me the best estimate with savings and tax included. More