Greenway Nissan of Brunswick - Service Center

Service Dept I would like to Thank Everyone involved in the repairing of my car, Teddy and Jason you are both wonderful young men! Thank you again! Cecilia Han I would like to Thank Everyone involved in the repairing of my car, Teddy and Jason you are both wonderful young men! Thank you again! Cecilia Hancock More

short wait Good service. Not a long wait. Explained everything very well. I like that I don't have to travel far to get what I need to be done Good service. Not a long wait. Explained everything very well. I like that I don't have to travel far to get what I need to be done More

Very disappointed I took my vehicle in on a Saturday on a previous oil change and the technician didn’t put the oil cap back on and oil got all over under the hood and I took my vehicle in on a Saturday on a previous oil change and the technician didn’t put the oil cap back on and oil got all over under the hood and was smoking. I’m a single mom and my kids were in the back seat scared, I got home and had to have the vehicle towed back to the dealership because I was afraid to drive the vehicle back to town. So, now to this visit I called and made an appointment and took my vehicle at my scheduled time and several vehicles were already there which was no big deal. I dropped my vehicle off at 800 and was told that it would be ready at 300 and which it was and I was given a call that it was ready. I was at 30000 miles the transmission needed to be done also, which later I found out is not true at all and having to pay for unnecessary repairs is so aggravating to me as a I stated before I’m a single mom so I don’t have a fortune. I left with my vehicle and once I got home noticed that I didn’t have a drop of wind shield washer fluid, I tried several times to contact the dealership again to complain and could not get a hold of the person that I was dealing with which is very frustrating because she doesn’t call people back. I had to go to a funeral viewing of a friend and as I was walking back to my vehicle I notice attaches on the front my vehicle and I was over the top mad at this point and drove back to the dealership and complained because they also washed my car. I take very good care of my car, I park in the last parking space in a parking lot so that no one hits my car, it’s treated as one of my kids. The lady that I was dealing with earlier was still there and I told her that I was very disappointed in my service that they had not put wind shield washer fluid in my car and how am I supposed to feel comfortable knowing that all the other services that I had paid for were done properly and that there were scratches on my car that were not there before, she explained that it was probably from rocks on the road which is totally ridiculous because two rocks hit my car in the exact spot on both sides of my vehicle. She told me that she had been busy that day and her help was on vacation and that putting washer fluid in the vehicles is her job which I find hard to believe. Then she told me that I could bring my car back next week to have it washed again. I am very disappointed in Awesome Nissans service department and I will never bring my vehicle back there again. I still have oil changes on my extended warranty that I won’t be using at the dealership due to the poor service. More

So much better I was here previously and left a true but horrible review. My prior experience was the worst I have ever had anywhere! However, today was great! I ha I was here previously and left a true but horrible review. My prior experience was the worst I have ever had anywhere! However, today was great! I had a 9am appt. I was greet quickly by Danielle. She was awesome! She explained everything to me about what my car may need at it's current mileage. She allowed me to make a decision without pressure. She gave updates and when my vehicle was ready, I was given a report as well as an explanation of the report. This was great!!! Danielle was the best!! Before I would have never come back!!! A friend told us that the service department was under new management so I came. I will return and be happy about coming! More

Went the extra mile to meet my needs. Service provider was excellent in devising way to address my particular concerns, & was very courteous & helpful in doing so. to meet my needs. Service provider was excellent in devising way to address my particular concerns, & was very courteous & helpful in doing so. More

Oil change I came in for an oil change and tire rotation. Customer service was good, and my car was taken care of with the time they quoted. I came in for an oil change and tire rotation. Customer service was good, and my car was taken care of with the time they quoted. More

Fast friendly Met us at our car. Very friendly. They are always ready to help and cost minded. They double check to make sure your repair is covered under warranty. Met us at our car. Very friendly. They are always ready to help and cost minded. They double check to make sure your repair is covered under warranty. If not the give you a price before working. More

Always looking out for me , awesome NISSAN is always one step ahead of my cars needs. On point recommendations without pressure to do service Until I need it. , awesome NISSAN is always one step ahead of my cars needs. On point recommendations without pressure to do service Until I need it. More

Rating the employees The Service Representative, Danielle is Awesome. She’s very kind and I Love her Personality. I wouldn’t go to any other Nissan Dealership. As long as The Service Representative, Danielle is Awesome. She’s very kind and I Love her Personality. I wouldn’t go to any other Nissan Dealership. As long as Danielle is there, I’ll be returning. More

Awesome peeps at Awesome Nissan Very kind and professional. Very nice waiting area. They were able to help me out in my situation same day and worked my car right in. Very kind and professional. Very nice waiting area. They were able to help me out in my situation same day and worked my car right in. More