Greenway Nissan of Brunswick - Service Center

Truly Awesome, The name fits the Service. Excellent Service. Service delivery was as scheduled. Had an appointment and didn't have to wait. Very Courteous service tech (Danielle). Waiting are Excellent Service. Service delivery was as scheduled. Had an appointment and didn't have to wait. Very Courteous service tech (Danielle). Waiting area was nicely designed and WIFI was easily accessible. I would have loved a reminder sticker placed on my windshield for my next oil change. More

Good service. Great staff and service. Take time to care for the customer. Low wait times and fast and accurate service. Would recommend to anyone. I always take Great staff and service. Take time to care for the customer. Low wait times and fast and accurate service. Would recommend to anyone. I always take my car here over the other Nissans close by. More

Awesome describes my service visit Brought my ‘19 Frontier in for an oil change. Even though Danielle was the lone service advisor, when I arrived, she was friendly, attentive and quick Brought my ‘19 Frontier in for an oil change. Even though Danielle was the lone service advisor, when I arrived, she was friendly, attentive and quickly had me set up for the work. The work was completed on time and I was in my way quickly. More

Routine Check Up Service was awesome! I was assisted by Danielle, she was super friendly and very professional. She got me in and out with any unnecessary delay. She w Service was awesome! I was assisted by Danielle, she was super friendly and very professional. She got me in and out with any unnecessary delay. She went out her way to ensure that my needs were taken care of. I still do appreciate her service and professionalism! More

Oil change, check tires, general inspection. I loved the ease of making the oil chg appt online. I also found a special for the synthetic oil chg I get. Saved more than 50%. However when I arrive I loved the ease of making the oil chg appt online. I also found a special for the synthetic oil chg I get. Saved more than 50%. However when I arrived the service personnel didn't even see that I had the special rate. Not sure if it didn't display to them or they just omitted looking at it. I would suggest that somehow service personnel get notified along with my appt. I always ask for a copy of the inspection sheet as my reference and to plan for future maintenance. I'm disappointed though that some items get a green check without noting the actual condition. For example, tire tread was not filled in, brake fluid was checked as needing immediate attention (red) when I actually had it flushed about 10K miles ago right at the same service center; it also shows all green cks for fluids but when I first came into the service center and asked about fluids they told me they only CK windshield washer fluid. I was concerned because I had to add coolant recently. They recommend replacement of drive belts and induction service at my next oil chg. It makes me suspect because other than mileage there appeared to be no inspection reflecting deterioration. My car has 54K miles. The inspection also shows a battery capacity test with results attached but there are no results. In addition, the brake pads indicate they are satisfactory yet no measurement is provided. My question is this: you provide a comprehensive inspection sheet that appears to be auto-filled, CK, CK, CK. Was everything actually measured/tested adequately? How can I have confidence in a report that shows no verifiable measurements? Danielle was a gem, trying to get answers for each of my questions. Either your Multi-Point Inspection needs to be executed as written or be revised. I recommend providing all the information on the current form. Thank you. More

Service From the time we left everyone took good care of us and advised us on all needs of the vehicle We stayed and waited for work to be done. We were offer From the time we left everyone took good care of us and advised us on all needs of the vehicle We stayed and waited for work to be done. We were offered refreshments while we were there . We were offered to be taken somewhere if we wanted. Danielle was very helpful through the process. More

servuce great great didn't know i had recalls they told me and took care of it so happy with everything im taken it about in a coupke of weeks. great didn't know i had recalls they told me and took care of it so happy with everything im taken it about in a coupke of weeks. More

Service Department The service manager Brian, made sure my oil change and tire rotation was professionally done. From the time I arrived until the time I left everyone The service manager Brian, made sure my oil change and tire rotation was professionally done. From the time I arrived until the time I left everyone on the team was great. Thanks Awesome Nissan. April More

Excellent experience every time I have learned to expect nothing less than excellence from this service center. I am always greeted with a smile, from service members that appeared g I have learned to expect nothing less than excellence from this service center. I am always greeted with a smile, from service members that appeared genuinely interested on giving the best experience possible. I am kept well informed of the services required and a detailed summary is given after the service is performed. My satisfaction is taken one extra notch when I get in my car and is smelling great and all the carpets are clean. Thank you for a job well done. More

Overall positive Super positive experience with the young lady, Danielle who took care of scheduling and checking the car in and out. She is extremely pleasant, comm Super positive experience with the young lady, Danielle who took care of scheduling and checking the car in and out. She is extremely pleasant, communicates well and frequently so as a customer you know exactly what's going on. I took in a vehicle I just purchased for a check engine light and installation of a trailer hitch that was part of the purchase deal. Initially scheduling was at my convenience and everything went well, check engine problem resolved, hitch installed and they also took care of a recall while it was there. My issue was whoever's installed the hitch forgot to install the wiring, and it is unclear if this was actually done at dealership or sent out. Went home to hook up my boat for a fishing and trip and discovered problem, thus my 3 star instead of 5 star rating. The problem was resolved but an extra trip and day without vehicle was required, and I feel the actual service folks should have verified complete installation if they didn't do the job themselves. Final rate...office staff 5 stars plus, jury still out on the garage itself. Oh, definite plus, car was washed and vacuumed when I picked it up! More