Greenway Nissan of Brunswick - Service Center

I think this is a very professional group and they all are very customer focus to ensure the best customer service possible is provide on every visit. GREAT JOB TEAM! are very customer focus to ensure the best customer service possible is provide on every visit. GREAT JOB TEAM! More

My family just returned to Atlanta from a trip to St. Simons Island and part of my vacation plan did not involve Greenway Nissan, but I am sure glad they were there. I recently had my Infiniti QX60 serv Simons Island and part of my vacation plan did not involve Greenway Nissan, but I am sure glad they were there. I recently had my Infiniti QX60 serviced and experienced a noticeable vibration during the drive down to the coast. The next day a violent grinding noise when backing up. I contacted my Infiniti dealer in Atlanta for guidance, since they just serviced the vehicle and he said due to a fix on a faulty sensor they may have not replaced some bolts on the drive shaft (jaw dropped to floor). This is where Greenway and specifically Tyreek Jones saved the day. Tyreek gets notified of the situation at 2pm on Wednesday and is in coordination with the Infiniti service manager in Atlanta (since they will be paying the bill). A tow truck is sent to where we are staying within 30 minutes and Tyreek calls me about 2 hours later (4pm) with an update, and that they have identified the problem and have ordered the parts. They are also hopeful they can have it completed by next day (Thursday) or Friday. We were leaving Friday, so that would put us in a bind. The next morning (Thursday) about 10am I received a call from Tyreek that the work was completed and they took a test drive to confirm the car was running properly and was ready for pick up. I was amazed, in less than 24hours Tyreek and the service team at Greenway found out about a serious issue with my car, coordinated a tow truck to get my car, identified the issue with my Infiniti, ordered the parts, and completed the work. My car was obviously not the only one that they had come in, and I am not a regular customer, so if this is the level that the Greenway service team operates at, there is no reason to go anywhere else in the Golden Isles area. Again HUGE thank you to Tyreek Jones and the service team for this effort and customer service. More

Everything was great I usually see Danielle when I am there and if not I have worked with Teddy once or twice. I explain what’s going on with my car and they handle everything from there. I know my car i there and if not I have worked with Teddy once or twice. I explain what’s going on with my car and they handle everything from there. I know my car is in good hands with them. More

She went way beyond. Good service. Helped me out. A lot couldn’t asked for better made me a happy customer very nice person .wi couldn’t asked for better made me a happy customer very nice person .wi More

I cannot day enough about Danielle in the Service dept! She keeps you informed on all aspects of your service! You have a very great asset to your dealership!! She keeps you informed on all aspects of your service! You have a very great asset to your dealership!! More

Danielle the service writer was absolutely awesome the parts department if I can give them a minus I would give them a minus if you have service needs or specifically a recall do not let it go to awesome parts department if I can give them a minus I would give them a minus if you have service needs or specifically a recall do not let it go to awesome More

Teddy and Danielle were both very nice and did a great job servicing my car. Danielle came in when they were through and explained everything to me of what they did and what needs to be done in the futur job servicing my car. Danielle came in when they were through and explained everything to me of what they did and what needs to be done in the future. Again everybody was very nice and knowledgeable. I will use Awesome Nissan if Brunswick again. More

Teddy and the morning crew was Awesome...we did not have an appt and they worked me in. Just nice people that want to work. an appt and they worked me in. Just nice people that want to work. More

Other than the phone tree that didn’t help at all, (Teddy did give me his card, so I’m to blame) it was a great experience! Oil and filter change, and then requested and required repairs. Teddy and team were did give me his card, so I’m to blame) it was a great experience! Oil and filter change, and then requested and required repairs. Teddy and team were great! More

Invoice C32254 diagnostic and case 38618849 not yet resolved. Mr. Jason Sanford asked me to return when red light shows up but my vehicle has to run long distance for the problem to kick in. resolved. Mr. Jason Sanford asked me to return when red light shows up but my vehicle has to run long distance for the problem to kick in. More