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Greenway Nissan of Brunswick - Service Center

Brunswick, GA

4.4
797 Reviews

797 Reviews of Greenway Nissan of Brunswick - Service Center

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January 17, 2024

Services take too long. Every time I have been for an oil change I've waited for 3 hours. More

by mgrace1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohamed Mattar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirpal Jimenez
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Jan 19, 2024 -

Greenway Nissan Of Brunswick responded

Thank you for sharing your feedback with us. We sincerely apologize for the extended wait times you've experienced during your oil changes. Your time is valuable, and we understand the frustration this may have caused. We take your concerns seriously, and we want to address this issue promptly. We will be reviewing our processes to identify areas for improvement to ensure that future visits are more efficient and timely. Additionally, if there's anything specific you would like us to look into or if you have suggestions on how we can enhance our service, please feel free to share them. Our goal is to provide a seamless and positive experience for all our customers, and your feedback is invaluable in helping us achieve that. We appreciate your patience and understanding, and we are committed to making the necessary adjustments to improve our service. If you have any further concerns or if there's anything else you'd like to discuss, please don't hesitate to contact us directly. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.

January 16, 2024

It was a the day before Christmas Eve and I was able to get friendly service. Thank You More

by patriciasranford2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor she helped me I forgot her name she was the only one working in the service department
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Jan 17, 2024 -

Greenway Nissan Of Brunswick responded

Here at Greenway Nissan of Brunswick, we are always thankful for positive feedback from our customers. Thank you, Patricia!

January 16, 2024

Service advisors very helpful and knowledgeable. Great service fast and efficient Will return for service work again More

by TRAKEL88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Jan 17, 2024 -

Greenway Nissan Of Brunswick responded

We're glad to know our service advisors at Greenway Nissan of Brunswick were able to assist you efficiently. We look forward to seeing you again for your next service!

January 16, 2024

Danielle she was great she take great care of me by asking me how am doing if I need anything like coffee water she take time out to keep me update on how long I will wait for my car to finish taking c More

by KAYON_CRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle great job as always excellent work
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Jan 17, 2024 -

Greenway Nissan Of Brunswick responded

Kayon, it's fantastic to know that Danielle provided you with such outstanding service at Greenway Nissan of Brunswick. We appreciate your kind words and look forward to assisting you again in the future!

January 16, 2024

The service advisors at Greenway Nissan of Brunswick are very professional. They go over your invoice to make you understand what has been done and what should be done in the near future. They are very easy More

by steelcity1.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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Jan 17, 2024 -

Greenway Nissan Of Brunswick responded

We appreciate your positive feedback! Our team at Greenway Nissan of Brunswick always aims to provide clear and professional service. We're glad you found our advice helpful for future maintenance needs!

January 16, 2024

I was very pleased with my visit. Used to go to Toyoto and it was so much better . Thank u More

by bammaof5@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry can’t remember names but had oil changed and tires rotated
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Jan 17, 2024 -

Greenway Nissan Of Brunswick responded

Thank you for choosing Greenway Nissan of Brunswick and supporting us with a 5-star review! If there's anything else we can do for you, please let us know. Take care!

January 16, 2024

The service was quick and my service associate was friendly. She called to let me know that my vehicle needed additional service. More

by stacy_davis2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Mattar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirpal Jimenez
Report | Print
Jan 17, 2024 -

Greenway Nissan Of Brunswick responded

Stacy, we're glad to know you had a quick and friendly service experience at Greenway Nissan of Brunswick! We always strive to keep our customers informed about their vehicle's needs. Thanks for the positive review!

January 16, 2024

The service department is very helpful. The girls are outgoing , friendly and know what they’re talking about. More

by krvolz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry but I do not remember any names. There were two women in the service dept.
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Jan 17, 2024 -

Greenway Nissan Of Brunswick responded

We're glad to know our service department at Greenway Nissan of Brunswick made a positive impression! It's great that their friendliness and knowledge stood out. Thanks for the review!

January 16, 2024

Great service department and great service managers. Can’t thank them enough Thank you Very much More

by pwrtool510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Mattar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Greenway Nissan Of Brunswick responded

We're delighted to know you had a great experience with our service department at Greenway Nissan of Brunswick. Your appreciation means the world to us!

January 16, 2024

Great service Great customer experience timely services thanks for the great service & great job th More

by cathybrown449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Mattar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirpal Jimenez
Report | Print
Jan 17, 2024 -

Greenway Nissan Of Brunswick responded

Cathy, thank you for taking the time to review Greenway Nissan of Brunswick! It really means a lot to hear that you're happy.

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