Greenway Mazda - Service Center

Service logic must be on control of the people working in the Service Center with minimum action of the customer. I went to Part Department to ask if the part was available then come back to the Service Depa the Service Center with minimum action of the customer. I went to Part Department to ask if the part was available then come back to the Service Department instead of these two entities talk each other and just provide a solution to the customer: "The part(s) your vehicle is(are) requiring for the service is(are) not available in our Part Department, if you want it(them) the arriving day will be MMDDYYYY" or "The part(s) your vehicle is(are) requiring for the service is(are) available in our Part Department, if you want it(them) then your vehicle will be ready in ZZ hours". More

Excellent service, and our service representative (Christopher) is outstanding. We would definitely recommend him and Greenway to others. (Christopher) is outstanding. We would definitely recommend him and Greenway to others. More

I really enjoyed working Chris. He was very informative. I really liked the videos I recieved of the issues with the car. d He was very informative. I really liked the videos I recieved of the issues with the car. d More

I bought my car here and wouldn't take it anywhere else for service. They are professional, efficient and keep me updated on progress. I trust them. for service. They are professional, efficient and keep me updated on progress. I trust them. More

Greenway Mazda helped me understand my car service report and what had happened with my vehicle in regards to the malfunction and battery issues, Christopher and the service team Helped me tremendously. and what had happened with my vehicle in regards to the malfunction and battery issues, Christopher and the service team Helped me tremendously. More

The service was good and fast. The staff was friendly and answered my questions well The staff was friendly and answered my questions well More

Good overall experience from greeting to service setup to payment. Amenities including coffee and water made the short wait more comfortable. payment. Amenities including coffee and water made the short wait more comfortable. More

Worst experience I ever had at a dealership misdiagnosed the problem with my vehicle and kept it for 2 weeks and fixed nothing. the problem with my vehicle and kept it for 2 weeks and fixed nothing. More

Christopher was easy to work with and my car sounds so much better after my service visit. much better after my service visit. More

check-in procedure, advisors and video review were all excellent! I can't remember my advisors name, but she was excellent! excellent! I can't remember my advisors name, but she was excellent! More