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Greenway Mazda - Service Center

Houston, TX

4.9
199 Reviews

199 Reviews of Greenway Mazda - Service Center

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December 15, 2022

I got a service appointment quickly, and was seen promptly when I arrived. The service was completed in a reasonable time, and was done correctly. The service advisor was both informative and frien More

by tom.mcbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 15, 2022 -

Greenway Mazda responded

Tom, it was our pleasure to deliver prompt and quality service, as well as courteous professionalism. Thanks for supporting Greenway Mazda! Safe travels, and we'll see you next time!

December 15, 2022

Great service and quick turnaround time for maintenance. I was in and out within reasonable time. More

by MrDreamco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
Dec 15, 2022 -

Greenway Mazda responded

It was our pleasure to serve you! Thank you for the excellent review and for trusting Greenway Mazda with your vehicle's care! Safe travels and we hope to see you again down the road!

December 13, 2022

Thorough, honest, and professional service team. I know I’m in good hands bringing my vehicle here. More

by Aileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Dec 14, 2022 -

Greenway Mazda responded

This feedback means a lot to us, Aileen! Thank you for giving Greenway Mazda your business and your five-star review. See you next time!

December 10, 2022

This dealership is the best and I'm truly overwhelmed with satisfaction, not only for the service received but the exceptional customer experience Tony and his team provided. They make me feel like fam More

by orrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
Dec 12, 2022 -

Greenway Mazda responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Tony and the Greenway Mazda team. Drive safely, and we hope to see you back again down the road!

December 09, 2022

Greenway Mazda fulfilled my service needs accurately, quickly, and without recommending anything that the vehicle didn’t need. My service rep Kevin was polite and ensured that his customers were happy wi More

by Cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service was great. Didn’t interact with anyone else.
Dec 09, 2022 -

Greenway Mazda responded

Cody, thanks for taking the time to leave Greenway Mazda your 5-star review! It was our pleasure to serve you. Thank you for the excellent review and for trusting Greenway Mazda with your vehicle's care! Kevin will appreciate the shoutout. Safe travels and we hope to see you again down the road!

December 08, 2022

Good, helpful service from a considerate team. Plenty of detail on the procedure, and the Uber definitely was a plus More

by willploch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Dec 08, 2022 -

Greenway Mazda responded

Thank you for choosing Greenway Mazda! We're glad to hear that our team delivered excellent service. Have a nice day, and see you around.

December 08, 2022

The Service Department and their employees at Greenway Mazda are absolutely awesome!!!! It’s always a pleasure to have all the service needs of our Mazda CX-5 taken care of at Greenway Mazda!!!! More

by badtexasbaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 09, 2022 -

Greenway Mazda responded

Thank you for this great review of Greenway Mazda! We are thankful to have your trust and business.

December 03, 2022

Purchased my last 2 Mazdas from Greenway Mazda. Very professional and patient in answering all questions. Highly recommend! More

by gloriam99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony and Chris
Dec 05, 2022 -

Greenway Mazda responded

Thanks for the great review of us here at Greenway Mazda! We appreciate it!

November 30, 2022

Friendly and knowledgeable crew - Kevin in the office and the automobile technicians in the shop. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 01, 2022 -

Greenway Mazda responded

Barbara, we are delighted to hear that Kevin and the team delivered a top-quality service experience! Thank you for trusting Greenway Mazda!

November 30, 2022

I do not recognize the names that are list below as to the people that helped me. I know prices are going up but things that use to be complementary like a simple tire rotation is now a fee with oil chang More

by marshall2503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure who I worked with
Dec 05, 2022 -

Greenway Mazda responded

Marshall, while we're thrilled you can say our staff and service have been excellent, we do regret to hear that our pricing has left you feeling this way. I will share this review with my team in our constant effort to remain fair and competitive in that regard, but I'd also be glad to talk it through directly. Please email me if you are willing and interested - my contact details are listed here. Best, Chase Eason - Fixed Operations Director - steveneason@greenwayauto.com

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