Greenway Mazda

Never bring your car in for service They are all hands when you buy a car helping you and there, but if your car needs service or fixing don't hold your breath. After purchasing the car They are all hands when you buy a car helping you and there, but if your car needs service or fixing don't hold your breath. After purchasing the car I saw multiple defects, tint has bubbles in it, paint had scratches and scuffs in it, whoever did the tint basically cut the rubber moldings around the window, and there was huge dent in the chrome window molding. Bought the car in June 30th, brought it in July 6th and today is July 19 and I have not gotten the car back yet. They have owned the car longer than I have. On top of that their communication skills Blow xxx. I have to call to get an update, shouldn't the dealership call? Devin communication skills suck also as he is never answering his phone but when he does he doesn't give you his full attention just non charlant and has to ask what you just said cuz he wasn't paying attention. Than if you try to call the manager Steve the receptionist will give you the run around so you can't talk to him cuz they know you about to give them an ear full. Just want the xxxx car back. Their customer service is terrible. If I knew it was this bad i wouldn't have bought my car from here. More

I love the folks who work here! Today I came in for Lux Care and was greeted by everybody who helped me lease my 2016 CX-9 -from the owner-Mr.Dean, my salesman- Bennie; In Service- t Today I came in for Lux Care and was greeted by everybody who helped me lease my 2016 CX-9 -from the owner-Mr.Dean, my salesman- Bennie; In Service- the every-smailing Angelica, the very efficient, Manager-Robert, very especially a woman who has helped me a ton, the super knowledgeable, awesome-D'angelia, They let me work from their sitting area while I am waiting and are going to instruct me on the new technology in the CX-9. I feel like I am with friends! More

Unprofessional, Poor, and Unorganized I did not receive good service by the service department in regards to pricing and customer service. I took my vehicle for one problem which was not f I did not receive good service by the service department in regards to pricing and customer service. I took my vehicle for one problem which was not fixed and the took car back for service hoping for a better result. I was then informed my car had been sitting in their service department for 9 days without being worked on and the part had not been order. I arrived to get my vehicle and the original quote provided by the service center had jump too almost $200 which was NOT discussed. I spoke to the manager and he appeared to be clueless on how to fix situation or keep my business. I did NOT GET an apology after spending almost a 1,000 in 14 days at this facility. I WOULD NOT recommend this place and I will not be returning to this location!!!!! More

Great experience at Greenway! We made the trip from Clear Lake after a bad experience at a dealership on this side of town and we were really pleased with the service and our deal We made the trip from Clear Lake after a bad experience at a dealership on this side of town and we were really pleased with the service and our deal at Greenway. Ibrahim was courteous and had everything ready to make the process go smoothly. Financing was transparent and helpful. Worth the drive for us! More

Unexpected buy I went in to Greenway to possibly purchase a pre-owned vehicle, I was promptly greeted by salesman Cedric English, who helped me identify the cars I w I went in to Greenway to possibly purchase a pre-owned vehicle, I was promptly greeted by salesman Cedric English, who helped me identify the cars I wanted to test drive, it was a low pressure experience, but he still informed me of options that were available that I had not considered. After spending time looking/driving the cars with Cedric, speaking to Lamar and Charles, and working with Trang; I left with a 2016 leased vehicle and I am very happy with it and the deal I ended up with. Everyone was extremely nice, I met the owner, Mr. Dean, who was there with his family, grilling burgers for employees and customers on Memorial Day. Overall I felt welcomed and that they truly wanted to make this a pleasant experience. I would recommend Greenway and Cedric to others looking for a new car. More

AWESOME ! The two ladies in the service department were awesome! They Got my car in and out of there fast, hassle free! The prices are very reasonable and they The two ladies in the service department were awesome! They Got my car in and out of there fast, hassle free! The prices are very reasonable and they have great attitudes. HIGHLY RECOMMEND! More

Love my new Mazda! I was thoroughly pleased with the Salesperson, Devin - he was knowledgeable and friendly, without being pushy! The entire staff exemplified the TRUE m I was thoroughly pleased with the Salesperson, Devin - he was knowledgeable and friendly, without being pushy! The entire staff exemplified the TRUE meaning of Customer Service! I couldn't have asked for a better experience! More

Juan Gonzalez Cedric and Cesar sellers were very patient , friendly and professionalsT.hey looked for the best option for us. His treatment and care was cordia Cedric and Cesar sellers were very patient , friendly and professionalsT.hey looked for the best option for us. His treatment and care was cordial and professional More

Another great experience!! When it comes to great customer service, I become a loyal customer. Needless to say, this is my 2nd vehicle from Greenway and they didn't disappoint! When it comes to great customer service, I become a loyal customer. Needless to say, this is my 2nd vehicle from Greenway and they didn't disappoint! Many thanks to Kevin and Trang for everything. I absolutely love my car! More

A wonderful team of people I was happy to buy my new vehicle from such a nice respectful group of people. I'm glad I made the trip and had the opportunity to work with Kevin. I I was happy to buy my new vehicle from such a nice respectful group of people. I'm glad I made the trip and had the opportunity to work with Kevin. I only wish you were closer! After several bad experiences with other dealerships this was a refreshing change. Thanks again! More