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Greenway Kia of Rivergate

Madison, TN

4.4
486 Reviews
Welcome to Universal Kia Rivergate. We are part of Universal Kia Automotive Group, which has 2 locations in the Nashville area. We are conveniently located in the Rivergate area on Gallatin Pike in Madison, TN. We sell new and pre-owned KIA's. We also sell and service pre-owned vehicles of all makes and models. Universal Kia Rivergate offers one of the largest authorized service centers for Kia cars in the Nashville area. We also sell tires at discount prices so if you want to protect your family with the correct tires for any Kia model, have the factory trained technicians and Universal Kia Rivergate assist you.
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1536 Gallatin Pike North

Madison, TN

37115

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Showing 486 reviews

December 11, 2025

Terry salesman was great manager worked with me to get what I wanted in car and car payment I appreciate all you all employees very nice and the guy in financing that waited on me was so nice up front by More

by debbieb8881D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Salesman and guy in finance great job
Dec 12, 2025 -

Greenway Kia of Rivergate responded

Debbie, we're so pleased Terry and our team could help you get a great deal at Greenway Kia of Rivergate! Thank you for sharing your appreciation here and for trusting us with your business. We wish you a Merry Christmas and a Happy New Year from our entire team!

December 11, 2025

Everyone was. Nice Terry was a very good salesman didn’t try to push me in to nothing and the guy in finance was great give them raises very very clean place thank More

by debbieb8881D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry salesman and guy finance dept
Dec 12, 2025 -

Greenway Kia of Rivergate responded

Hi Debbie, it's awesome to hear Terry and our finance team made your experience at Greenway Kia of Rivergate so smooth and comfortable. Congratulations on your new Kia, and Happy New Year!

December 11, 2025

⭐ Review for Greenway Kia of Rivergate — 1536 Gallatin Pike N, Nashville, TN 37115 I am writing this review not out of spite, but out of heartbreak and frustration — and with the hope that no other fam More

by Kcs1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No names
Dec 11, 2025 -

Greenway Kia of Rivergate responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

Dec 13, 2025 -

Kcs1967 responded

If you wanted to rectify the situation you would contact me.

December 09, 2025

I had a fantastic experience at Greenway KIA and their prices were only beaten their hospitality and kindness. Big thank you to Dawn for always being so welcoming! More

by CK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beasley
Dec 10, 2025 -

Greenway Kia of Rivergate responded

We're glad to hear that Dawn made you feel welcome and appreciated! Thank you for choosing Greenway Kia of Rivergate and for sharing your feedback. See you next time!

November 19, 2025

Service was quick; walk-ins welcome; staff was friendly and helpful; five-stars all around. More

by NT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Greenway Kia of Rivergate responded

Thanks so much for the review. We look forward to your next visit to Greenway Kia of Rivergate!

October 20, 2025

Our car buying experience was very pleasant. Everyone was very friendly and the process was faster than expected. More

by Merrysu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Virgil Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalen Cook
Oct 21, 2025 -

Greenway Kia of Rivergate responded

We are delighted to hear that you had a fast and friendly car buying experience! Thank you for choosing Greenway Kia of Rivergate. Enjoy your new car!

August 21, 2025

Everyone was super nice, quick, helpful above and beyond. Great experience. Good more than I asked or brought the car in for. Appreciated the car being washed too. More

by annemaria1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Galuszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Greenway Kia of Rivergate responded

We’re grateful for your business and feedback, Anne. It was our pleasure to assist you at Greenway Kia of Rivergate and we hope to see you again down the road!

August 20, 2025

Greenway service department is always professional and friendly! They are always happy to see me! Service Department has been taking great care of my Kia’s since 2011! More

by hantayojj
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie is Great!
Aug 24, 2025 -

Greenway Kia of Rivergate responded

Thank you for being a loyal customer since 2011! We appreciate your support and can't wait to see you again at Greenway Kia of Rivergate. Safe travels!

July 24, 2025

have been with this dealership for the last 3 years and they have been great! More

by lexilaw.law3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonda
Jul 25, 2025 -

Greenway Kia of Rivergate responded

We are delighted to hear from you, Lexi. Thank you for the great review of Greenway Kia of Rivergate!

July 21, 2025

I had a recall type of issue that was taken care promptly. Very pleased with the service More

by b3b8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Greenway Kia of Rivergate responded

Thank you for the great review. We look forward to seeing you again at Greenway Kia of Rivergate!

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