Greenway Kia of Rivergate

Good service and good communication and timing was good. Helped get me in and out Helped get me in and out More

It was a completely different and positive experience I had at Greenway Kia of Rivergate. Every employee at this particular location were very professional with superb customer service. Unlike the horrible had at Greenway Kia of Rivergate. Every employee at this particular location were very professional with superb customer service. Unlike the horrible experience & poor customer services that I have encountered when I have visited Greenway Kia of Hickory Hollow several times. Employees of Greenway Kia of Rivergate surprisingly I found them to be very helpful, knowledgeable about their work, and more importantly very professional!!!:) I am so glad I came to this particular location instead of going to the same xxxxty Greenway Kia of Hickory Hollow place as I used to do whenever I need to get my car checked. Thank you Greenway Kia of Rivergate 🙏🏾 More

Clean friendly staff free water great service department very helpful full vending machines nice music very helpful full vending machines nice music More

My 2025 vision was to buy me a new car but rather later than sooner! Unfortunately, during the snowstorm in Nashville two weeks ago, my poor 2012 Rave 4 finally called it quits. The damages that occurred than sooner! Unfortunately, during the snowstorm in Nashville two weeks ago, my poor 2012 Rave 4 finally called it quits. The damages that occurred would cost me $5,000 to repair. It was a hard decision because I have not had car payments for over seven years and love it! But God said, "You envision, and I will deliver." On Sunday, March 2nd, my husband and I went to Greenway Kia and met the excellent Virgil Avery II! The night before going to the dealership, I built my dream car online, and Virgil went directly to my dream car with no further questions asked. I looked at my husband and said, "This is it!" See what my husband and Virgil did not know: I asked God's permission to bless me with my dream car with no issues! Let's say I am the proud owner of my 2025 fully loaded K5 white pearl with red leather seats, a grown woman-approved vehicle! Thank you again, Virgil, for your honesty and outstanding and one-of-a-kind customer service! I will return to purchase a car for our son and recommend Greenway Kia to our friends! Sincerely, Mr. & Mrs. Steele aka (Couple that moved from Miami). 😊 More

Ulysses was a great salesman who worked hard to ensure that I got everything I wanted. I was very pleased with my customer service! that I got everything I wanted. I was very pleased with my customer service! More

Great service! They are knowledgeable and friendly and always get me in and out quickly. They are knowledgeable and friendly and always get me in and out quickly. More

On November 18, I was involved in a T-Bone accident which totaled my 2022 Kia Soul I bought new from here 2 years ago. I had bought a new Kia Forte in 2016. I also referred my mother-in law here for two buys totaled my 2022 Kia Soul I bought new from here 2 years ago. I had bought a new Kia Forte in 2016. I also referred my mother-in law here for two buys so far. Our salesman was Virgil Avery. On November 26th, I went to Kia Rivergate to buy a used Kia Soul. I met with Virgil and told him I did not have gap insurance this go round and wish I had it like before and needed it this go round. I also told him I wanted an extended warranty. I saw a used 2020 Kia Soul with low miles on it and Virgil agreed on a price of $16,650. I was very tired and on medication due to the accident, which hurt me pretty badly. When signing the finance papers I inquired about putting my old plates on the new purchase and the finance man told me "they don't do that anymore"(which was a lie). After getting home, I realized they had charged me $17, 300 for the car, not the $16,650 we had agreed upon. I called Virgil and he told me he remembered quoting me the $16,650 number and so I spoke to the finance man and told him what had happened. After repeated calls to Virgil, nobody has contacted me about this issue. What they don't realize is I have beaten a law suit xxxxxx all the way to the State Supreme Court, so they don't know who they are messing with. I have read the reviews here am I am aghast at what I have read. What they have done is pure fraud, first telling me that I couldn't use my old plates (I lost $45 on that deal) and defrauding me out of $650. They got the nice extended warranty already for $3160, which is above normal, so then they screw me again on the price! BTW, I never did get the gap insurance! Normally, I read contracts carefully, but I was in a bad way and trusted KIA Rivergate: NEVER again!!!! Expect to see me in court next year KIA!!! More

This dealership went above the norm to help me get into a new Kia Sportage.Nehemiah was so pleasant and helpful. Great place to shop. Recommend if you want a pleasant experience new Kia Sportage.Nehemiah was so pleasant and helpful. Great place to shop. Recommend if you want a pleasant experience More

The staff at Greenway Kia of Rivergate Is very friendly, helpful, and informative. They helped me with my automobile needs and put me in a car that was just right for me. helpful, and informative. They helped me with my automobile needs and put me in a car that was just right for me. More

Dealership was not good about getting back to me when the part was received to schedule a appointment, I had to call them the work was good and on time , I elected to get a oil change done with out asking wh part was received to schedule a appointment, I had to call them the work was good and on time , I elected to get a oil change done with out asking what they charge that was 120 bucks , more than what I would pay for an oil change. Other than that was a good experience . More