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Greenway Kia of Riverchase - Service Center

Pelham, AL

3.5
62 Reviews

62 Reviews of Greenway Kia of Riverchase - Service Center

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May 10, 2023

Fast workers and progress. You do have to wait but thats normal. Service is amazing.I would recommend Riverchase Kia to others. Amazing cars also. More

by Kj3894297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred
May 10, 2023 -

Greenway Kia of Riverchase responded

We're so grateful for your generous review and recommendation! Thanks for trusting the team at Riverchase Kia to ensure your car runs smoothly for miles to come. Let us know how we can assist you in the future. Drive safely!

March 30, 2023

They are very professional and take great care of their customers. I was very pleased with Brent service and knowledge of our Kia More

by coachbell2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Mar 30, 2023 -

Greenway Kia of Riverchase responded

Thank you for the review! We appreciate the kind words about Brent and hope to see you again at Riverchase Kia. Safe travels!

March 26, 2023

Communication was the worst Communication was nonexistent. An the problem was not fixed (recall) Sad More

by Brian.purcell06
Recommend Dealer
No
Employees Worked With
Rebekah Hurwitz
March 18, 2023

The staff there were very professional and courteous. Friendly I enjoyed my service there. Very prompt ♥️ 👍 👌 😀 More

by jherylccummings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Season Stockton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The man that drives you around, very nice
Mar 20, 2023 -

Greenway Kia of Riverchase responded

We appreciate your kind feedback! Thanks for being part of the Riverchase Kia team.

March 16, 2023

I had received letter from Kia headquarters to inform me that anti theft software was offered to me as there had been a problem with theft of Kia Optima’s. I made an appointment and they took care of it at More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Season Stockton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Greenway Kia of Riverchase responded

Gina, thanks for leaving Riverchase Kia a positive review! We are happy to hear that you are overall satisfied with our services. Take care, and if there is anything else we can do for you, please reach out.

March 11, 2023

The service department does not communicate with you. They had our car for over a month for a warranty issue. They did not give us updates. They failed to order parts until we drove up there to remind th More

by Christy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
March 10, 2023

The recall was handled in a timely manner and everyone that I met was professional and friendly. More

by Jgil2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Season Stockton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Greenway Kia of Riverchase responded

Thank you for the review! We appreciate your business and hope to see you again at Riverchase Kia. Safe travels!

March 03, 2023

Rebekah Hurwitz was extremely helpful and kept in contact through the service and informed me of everything as it happened she went above and beyond to help make it easier and affordable to get a new engine More

by soulreaper18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Hurwitz
Mar 06, 2023 -

Greenway Kia of Riverchase responded

It is great to hear that Rebekah earned your loyal business. Thanks for working with us here at Riverchase Kia. We look forward to assisting you again down the road.

February 17, 2023

Salesperson over-promised and under-delivered. He spoke so quickly and pushy I felt pressured. More

by HL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry
February 10, 2023

Professional, courteous service. Looked for ways to accommodate my needs. Did what they said they would do. More

by Stough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Season Stockton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebekah Hurwitz
Feb 13, 2023 -

Greenway Kia of Riverchase responded

Thank you for trusting the Riverchase Kia team to be professional and accommodating. We appreciate your business and these kind words.

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