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Greenway Kia of Hickory Hollow - Service Center

Antioch, TN

4.0
163 Reviews

163 Reviews of Greenway Kia of Hickory Hollow - Service Center

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July 11, 2021

The customer service sucks please you need to replace the 2 guys that worked on July 7th they were two lazy unprofessional guys in for oil change wait 2 hours More

by Connie Nixon
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
Jul 11, 2021 -

Connie Nixon responded

The customer service in the service department sucks

June 30, 2021

What a fantastic day my recall was done the oil was changed and the car washed and ate a hotdog what a time well spent. More

by psalms31woman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tairrans Haynes
Jun 30, 2021 -

Greenway Kia of Hickory Hollow responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Greenway Kia of Hickory Hollow team. Drive safely, and we hope to see you back!

June 24, 2021

Very good service. I recommend. The Service guy went out of his way to show me something under my hood. He was very friendly throughout without any pressure to do anything that I was not choosing to do. More

by Mark-n-Antioch TN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance
Jun 25, 2021 -

Greenway Kia of Hickory Hollow responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Greenway Kia of Hickory Hollow team. Drive safely, and we hope to see you back next time!

June 11, 2021

It did take a long time but I was very happy with the courtesy of the people and with the job they did. in particular the gentleman that took an extensive amount of time to explain to me about the warr More

by candra_ann_robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know their names
Jun 11, 2021 -

Greenway Kia of Hickory Hollow responded

Thank you for taking the time to share your experience so others can see what it's like to be a guest at Greenway Kia of Hickory Hollow! Providing an excellent customer experience is our number one priority. We will be sure to let the team know you appreciated their assistance. Thank you for your patience throughout this process. Take care!

June 08, 2021

Every time I go too get my car service they are always polite asking me if I need anything they really take good care of me this is why I keep coming back Excellent customer service!! More

by Monicaebrahim68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot there name I think Ty and another gentleman
Jun 09, 2021 -

Greenway Kia of Hickory Hollow responded

Monica - Thank you for the great review! Hearing that the Greenway Kia of Hickory Hollow team earned your five stars made our day. Drive safely, and we are looking forward to seeing you again down the road!

April 20, 2021

The service department was great. Tyrek was awesome through the entire process. I would definitely recommend them to friends and family. If I could give Tyrek 10 stars I would. More

by cynb1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrek
Apr 20, 2021 -

Greenway Kia of Hickory Hollow responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Greenway Kia of Hickory Hollow, and we will certainly let Tyrek know that you appreciate the help. It means a lot to know that you will refer us to others, and we look forward to your next visit!

April 10, 2021

I had a pleasure of speaking with Nicole who works in services . I’m giving her 10 stars she has an awesome personality and I will recommend anyone that needs there car service to go to Hickory Hollow. More

by Lindasphillips26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Apr 12, 2021 -

Greenway Kia of Hickory Hollow responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with Nicole here at Greenway Kia of Hickory Hollow, and we will certainly let her know that you appreciate her help. We look forward to your next visit!

March 15, 2021

Experienced people like Nicole she is professional keeping me updated with a text message during the service , always friendly service and the service was excellent fast service More

by Morcoskelada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Mar 15, 2021 -

Greenway Kia of Hickory Hollow responded

Thank you so much for reviewing Greenway Kia of Hickory Hollow! We love to hear that Nicole provided communicative service and helped you get back on the roads in a timely manner. Enjoy your week!

March 15, 2021

It is always a pleasure to go and get my car done by the wonderful team located at this location. Thanks for doing a great job. More

by Maryrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was a new employee. He did good!
Mar 16, 2021 -

Greenway Kia of Hickory Hollow responded

What a kind review! Thank you for choosing Greenway Kia of Hickory Hollow for your auto service needs. It's our pleasure to assist you and we look forward to our continued relationship.

March 04, 2021

Service department is great very thorough and helpful had taken my car to a mechanic who told me I needed a new caliper but I didn’t need a new caliper at all Tairrans was great More

by gordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tairrans Haynes
Mar 05, 2021 -

Greenway Kia of Hickory Hollow responded

We're thrilled to hear how happy you were with your service experience at Greenway Kia of Hickory Hollow, Gordon! Thank you for trusting us with your repair and maintenance needs!

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