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Greenway Kia of Hickory Hollow - Service Center

Antioch, TN

4.0
163 Reviews
Call Service Center (615) 731-0099

163 Reviews of Greenway Kia of Hickory Hollow - Service Center

Sort by
January 26, 2022

Service is horrible 2hrs for oil change/tire rotation to not get tires done have to go in have them take my car back for another 30 minutes not to mention it’s never good when you hear them saying they’ve l More

by predsgal15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Just the service
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January 14, 2022

Called parts department and I spoke with a guy name Les. Everything he said just sounded like a lie, I’d ask the same question twice just to see if his answer was the same and it wasn’t. He didn’t want to t More

by Eddie Salas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Les in parts
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December 22, 2021

Brian was very helpful and answered all my questions in service he was friendly helpful and set the expectations More

by aprilspence1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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Dec 23, 2021 -

Greenway Kia of Hickory Hollow responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Brian and the Greenway Kia of Hickory Hollow team. Drive safely, and we hope to see you back again down the road!

December 22, 2021

Consistent high quality service with a diverse staff. Jobs are completed faster than most places. Highly recommended. More

by Okoro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ratings are not specific to an employee.
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Dec 22, 2021 -

Greenway Kia of Hickory Hollow responded

Okoro, we're thrilled that you know you can rely on Greenway Kia of Hickory Hollow for high-quality, efficient service. Your recommendation means so much to us, and we hope you'll continue to put your trust in our team for all your service needs!

December 21, 2021

Went for a scheduled oil change and the waiting time was longer than expected and they rewarded me with a free oil change. That's great customer service! More

by Nunez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tairrans Haynes
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Dec 22, 2021 -

Greenway Kia of Hickory Hollow responded

Thank you for this feedback! We appreciate your patience during your visit and are happy to hear that our team was able to make things right for you. Safe travels, and we are looking forward to seeing you again at Greenway Kia of Hickory Hollow!

December 14, 2021

Very accommodating and friendly to work with. From Sales to Service, we love this dealership. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rania Tohme'
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Dec 14, 2021 -

Greenway Kia of Hickory Hollow responded

Hi Dave - We are grateful for your business and your confidence in our work! Thank you for choosing Greenway Kia of Hickory Hollow and for sharing your feedback with others. We look forward to welcoming you back next time!

December 10, 2021

Fantastic. Its comfortable right away. No tension good vibes. Friendly staff for sure, and smiles More

by Staceyhblanchard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hal Dennison, Ronnie Carter
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Dec 10, 2021 -

Greenway Kia of Hickory Hollow responded

Stacey, thank you for the great review! We are thrilled to hear that you had such an excellent service experience working with the Greenway Kia of Hickory Hollow team. Drive safely, and we hope to see you back again down the road!

November 29, 2021

They got our car right in and quickly had it repaired. We love Karen, she is very engaging and communicates well. More

by Sticksandstonesappraisal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
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September 22, 2021

I spoke with Terrence in service. Had my oil changed and system updated. He was very professional and fun to talk to! Very good experience! More

by GHaag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence
Report | Print
Sep 22, 2021 -

Greenway Kia of Hickory Hollow responded

Thanks for the kind words about Terrence here at Greenway Kia of Hickory Hollow! We're pleased that your service experience was seamless and that you enjoyed working with our team.

August 26, 2021

Very constructive in every aspect. Customer is made welcome. Thanks More

by mary.bentley5999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Carter
Report | Print
Aug 27, 2021 -

Greenway Kia of Hickory Hollow responded

At Greenway Kia of Hickory Hollow, you're always welcome! We're so happy to hear of your positive service experience and hope next time the need for service arises you'll think of us once more, Mary!

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