Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Greenway Kia of Hickory Hollow - Service Center
Antioch, TN
163 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
163 Reviews of Greenway Kia of Hickory Hollow - Service Center
Sort by
October 08, 2019
Excellent Service as always. Staff is courteous and knowledgeable. From making the appointment to paying the bill, everyone is helpful and friendly. I think it funny that just because I am having my v knowledgeable. From making the appointment to paying the bill, everyone is helpful and friendly. I think it funny that just because I am having my vehicle serviced that I am offered a new deal on a new vehicle when mine is only 1 year old. More
by Ccaudle
Employees Worked With
Hal Dennison, Shane McKee, Terence Kelley, Ronnie Carter, Van Bush, Stephen Bates, Jennifer Alvarado, Michael Muhhamad
September 13, 2019
I was pleased of how they see to what is needed. They help m I was pleased very much with the s es service and how I was told about how I could make payments on my brakes service. And I got in and out in good ti I was pleased very much with the s es service and how I was told about how I could make payments on my brakes service. And I got in and out in good time More
by Stearnes Reed
Employees Worked With
Nikki, Ben Auert, Jason Hill
May 10, 2019
Awesome Have use this service for about 8yrs and had not one complaint. Getting appointment very easy over the phone, never had to wait more than 2 or 3 minut Have use this service for about 8yrs and had not one complaint. Getting appointment very easy over the phone, never had to wait more than 2 or 3 minutes. Customer service awesome, good clean waiting room with commodities. Car is cleaner than it was when you brought it in. Everyone carries themselves professionally but with a happy attitude. They always let you know who will be working on your car when you make your appointment. If you want to be treated like person instead of a number this is the place. More
by Lnewman1020
Employees Worked With
Jason Hill
May 06, 2019
Impressive Since we first walked into the dealership until n Since we first walked into that dealership until now 50,000 miles later the sales and service have been impressive. The showroom and the service area Since we first walked into that dealership until now 50,000 miles later the sales and service have been impressive. The showroom and the service area are always spotless. Every employee I have come in contact with has been pleasant and friendly. More
by Macdslim
Employees Worked With
Van Bush, Jason Hill, Stephen Bates, Moe Weiss, Mark Leath
April 26, 2019
Great service Everything went well. I will be back to buy again. Also service was super. I am glad the dealer us under new owners from Florida. Everything went well. I will be back to buy again. Also service was super. I am glad the dealer us under new owners from Florida. More
by Axeman
Employees Worked With
Van Bush, Jason Hill, Stephen Bates, Moe Weiss, Mark Leath
April 12, 2019
Just fantastic! I am new to town, learned I had 2 recalls on my Optima and also another issue. I made an appointment, and everyone was so friendly and helpful. My rec I am new to town, learned I had 2 recalls on my Optima and also another issue. I made an appointment, and everyone was so friendly and helpful. My recalls and my other problem got fixed quickly and efficiently. I actually left in a great mood! I highly recommend them and so Glad they are my closest KIA service. More
by Jdns87
Employees Worked With
Stephen Bates
August 27, 2018
Went in for an oil change and came out with a new car. Cynthia Anderson was the Assosiate that helped me get into a new Kia Sportage when she spotted me browsing the used cars to pass the time while waitin Cynthia Anderson was the Assosiate that helped me get into a new Kia Sportage when she spotted me browsing the used cars to pass the time while waiting for my service to be completed. She took me from a daydream of owning a new Kia to reality. Thank you Cynthia and Bryan, the finance manager, who both were instrumental in this transaction. More
by Golfbill2000
Employees Worked With
Cynthia Anderson, Van Bush
June 28, 2018
A+++++ Wont go anywhere else!!!!!!! Bought my car here and was limited on my options. I never would have guessed they could get me in this new of a car with pymts i could afford, especia Bought my car here and was limited on my options. I never would have guessed they could get me in this new of a car with pymts i could afford, especially after going to a different dealership before and being turned down. The staff was very honest and caring!!!! I have been driving back for regular maintence and even the service department is honest caring and just overall amazing. If myself or my family ever need another car this is where i will come. Never have i ever encountered such an amazing dealership. Thank you for all you do. More
by Kbutcher
Employees Worked With
All, Hal Dennison, Rania Tohme', Zach Fitzgerald, Troy Heilman, Luz Ochoa, Van Bush
June 04, 2018
service poor brought car in for oil change,tire rotation,window switch in-op. 2 1/2 hrs later,got car back with out window switchbeing repaired. brought car in for oil change,tire rotation,window switch in-op. 2 1/2 hrs later,got car back with out window switchbeing repaired. More
by sjp53
Employees Worked With
jennifer cain
March 11, 2018
What an experience! This experience was awesome! I have never been treated so well anywhere as I was at Universal Kia. The staff seems to have been hand-picked for perfec This experience was awesome! I have never been treated so well anywhere as I was at Universal Kia. The staff seems to have been hand-picked for perfection in dealing with customers! BEST EXPERIENCE? I drove off in my brand new RED STINGER!!!! More
by ndn woman
Employees Worked With
Denise Mashburn, Cody (Forgot his last name), Rania Tohme', Luz Ochoa
