Back

Greenway Kia of Hickory Hollow - Service Center

Antioch, TN

4.1
169 Reviews

169 Reviews of Greenway Kia of Hickory Hollow - Service Center

Sort by
June 08, 2021

Every time I go too get my car service they are always polite asking me if I need anything they really take good care of me this is why I keep coming back Excellent customer service!! More

by Monicaebrahim68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot there name I think Ty and another gentleman
Jun 09, 2021 -

Greenway Kia of Hickory Hollow responded

Monica - Thank you for the great review! Hearing that the Greenway Kia of Hickory Hollow team earned your five stars made our day. Drive safely, and we are looking forward to seeing you again down the road!

April 20, 2021

The service department was great. Tyrek was awesome through the entire process. I would definitely recommend them to friends and family. If I could give Tyrek 10 stars I would. More

by cynb1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrek
Apr 20, 2021 -

Greenway Kia of Hickory Hollow responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Greenway Kia of Hickory Hollow, and we will certainly let Tyrek know that you appreciate the help. It means a lot to know that you will refer us to others, and we look forward to your next visit!

April 10, 2021

I had a pleasure of speaking with Nicole who works in services . I’m giving her 10 stars she has an awesome personality and I will recommend anyone that needs there car service to go to Hickory Hollow. More

by Lindasphillips26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Apr 12, 2021 -

Greenway Kia of Hickory Hollow responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with Nicole here at Greenway Kia of Hickory Hollow, and we will certainly let her know that you appreciate her help. We look forward to your next visit!

March 15, 2021

Experienced people like Nicole she is professional keeping me updated with a text message during the service , always friendly service and the service was excellent fast service More

by Morcoskelada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Mar 15, 2021 -

Greenway Kia of Hickory Hollow responded

Thank you so much for reviewing Greenway Kia of Hickory Hollow! We love to hear that Nicole provided communicative service and helped you get back on the roads in a timely manner. Enjoy your week!

March 15, 2021

It is always a pleasure to go and get my car done by the wonderful team located at this location. Thanks for doing a great job. More

by Maryrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was a new employee. He did good!
Mar 16, 2021 -

Greenway Kia of Hickory Hollow responded

What a kind review! Thank you for choosing Greenway Kia of Hickory Hollow for your auto service needs. It's our pleasure to assist you and we look forward to our continued relationship.

March 04, 2021

Service department is great very thorough and helpful had taken my car to a mechanic who told me I needed a new caliper but I didn’t need a new caliper at all Tairrans was great More

by gordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tairrans Haynes
Mar 05, 2021 -

Greenway Kia of Hickory Hollow responded

We're thrilled to hear how happy you were with your service experience at Greenway Kia of Hickory Hollow, Gordon! Thank you for trusting us with your repair and maintenance needs!

February 12, 2021

Excellent dealership very professional always walking me warm and courteous very clean establishment everyone is very courteous and helping you and making sure that you are completely satisfied More

by deborahmw789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hal Dennison, Shane McKee, Ronnie Carter, Van Bush, Jennifer Alvarado, Michael Muhhamad, James Derossett, Rania Tohme'
Feb 15, 2021 -

Greenway Kia of Hickory Hollow responded

This feedback means a lot to us! Thank you for giving Greenway Kia of Hickory Hollow your business and outstanding review. We hope to welcome you back for your future service needs!

January 30, 2021

Service was solid. I wish there were more people wearing mask though. That’s my only negative. Other than that.. solid service. Oh and the WiFi didn’t really work. More

by shaq.mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nike , Hal Dennison, Ronnie Carter, Van Bush, Stephen Bates, Jennifer Alvarado, James Derossett, Rania Tohme'
January 07, 2021

This entire service department is the best I've ever done business with, comparing to any brand of vehicle. Terrence was my service advisor today, he was juggling no less than 4 or 5 customers at any given t More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Bush, Stephen Bates, Michael Muhhamad
Jan 07, 2021 -

Greenway Kia of Hickory Hollow responded

It was so kind of you to share your feedback. Here at Greenway Kia of Hickory Hollow, our team is committed to providing exceptional customer service and I am glad to hear that Terrence, Michelle, Nicole, and Steven continue to hit the mark. We are proud to have earned your loyalty and we look forward to working with you in the future!

January 06, 2021

Greenway Kia’s Service pros always do an expert job for me. While service is always top-notch, I would like to see more discounts. Some repair costs can be high. Thank you! More

by Chucwhit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Bush, Stephen Bates
Jan 06, 2021 -

Greenway Kia of Hickory Hollow responded

Thank you for your business. We strive to deliver high-quality service at a great value, and we appreciate you taking the time to share this feedback. Safe travels, and we hope to see you again at Greenway Kia of Hickory Hollow!

...
10
...