Greenway Kia of Hickory Hollow

A decent experience Everything was great. The salesperson was fairly nice and she is the only person I dealt with while there except the finance manager who was also frie Everything was great. The salesperson was fairly nice and she is the only person I dealt with while there except the finance manager who was also friendly. More

satisfied customer we had an engine go down with 30 k everyone was so helpful in getting us in a 2015 thanks to jeff in parts and shown and melvin in sales we had an engine go down with 30 k everyone was so helpful in getting us in a 2015 thanks to jeff in parts and shown and melvin in sales More

Great!!!!!!!!!!!!!!!!!!!!!!!! Service!!!!!!!!!!!!!!!!!!!!!!! Every single time we come into the dealership at the Antioch location we are greeted by such an awesome staff. We have questions that are always a Every single time we come into the dealership at the Antioch location we are greeted by such an awesome staff. We have questions that are always answered to the best of the associates abililty. I love the atmosphere that comes with the Antioch location, the cleanliness, and the smell of the good old popcorn that awaits you as you walk into the door. I love the staff here, and would recommend Kia to everyone I come in contact with, because Kia works hard to satisfy every customers need. Thanks, Kia!! Thanks, Jeff Campbell you always brigthen my family day!!!! More

great Everyone I dealt with was so wonderful, pleasant, and friendly. They explained everything that was going on as well as a pretty accurate time estimate Everyone I dealt with was so wonderful, pleasant, and friendly. They explained everything that was going on as well as a pretty accurate time estimate. Really great people. More

Friendly, great customer service Shon took time to explain things and cared that I got the right deal and car I would recommend him to all my family friends I'm so happy with my purc Shon took time to explain things and cared that I got the right deal and car I would recommend him to all my family friends I'm so happy with my purchase More

Kia Feedback Friendly and honest folks. Competent and quick service. We bought our Kia here in 2012 and have had all of our service done here. We are very satisfie Friendly and honest folks. Competent and quick service. We bought our Kia here in 2012 and have had all of our service done here. We are very satisfied customers. More

Customer Service at its Best!! My wife and I would like to thank you and your team for getting us into our new kia. We spent a long time there your general manager used car manager, My wife and I would like to thank you and your team for getting us into our new kia. We spent a long time there your general manager used car manager, and our salesman michael worked hard to make our deal. Your team spent several hours togather working on my deal. I would like to thank everyone there for making my family feel as if we were the only ones there... Even the other salesman and office staff were very nice. This was the best new car buying experiance we have ever had .. Thank you all. More

Great Dealership I LOVED the people there and I would COMPLETELY recommend this dealership to anyone and everyone. Chad, my sales representative, was so nice and respe I LOVED the people there and I would COMPLETELY recommend this dealership to anyone and everyone. Chad, my sales representative, was so nice and respectful. More

Oil Change I had a great experience buying my car here, but the exact opposite with service. The service took well over an hour and was more expensive than I had I had a great experience buying my car here, but the exact opposite with service. The service took well over an hour and was more expensive than I had planned. I was charged for removal of my rain guards, which was supposed to have been included as a courtesy when I bought the car. Then I had to bring the car back the same day because the removal of the guards had been so poorly done that there was glue all over the car. More

No hassle car shopping - not typical "salesman" experience I had the pleasure of working with Shon Gilbert. He helped me determite the car that I would be happiest with and then did something I have never had I had the pleasure of working with Shon Gilbert. He helped me determite the car that I would be happiest with and then did something I have never had a sales person do. He helped me determine when it is most beneficial to me to purchase my car and the approximate down payment to get my payments where I wanted them. Usually when you go looking for a new car you feel pressured and just keep getting asked how much you can put down. Shon made the experience the most pleasant car shopping experience I have ever had and I already own a KIA. As long as he works there I will go to him every time I am ready to get a new car. I did not feel pushed or "bullied" the way other dealership salesman have made me feel. It was helping me make the smartest choice for me that was what felt important not just getting me to sign on the line and out the door so they could make another sale. I will HIGHLY recommend not only Universal KIA but also Shon Gilbert to anyone I know or even hear talking about getting a new vehicle. Wonderful experience! !!!!! More