Greenway Kia of Hickory Hollow

The best Chris and Heather made the process so easy. Chris was very nice and helped pair my phone to my new car.I'm excited about my new 2017 Forte!!! Thanks C Chris and Heather made the process so easy. Chris was very nice and helped pair my phone to my new car.I'm excited about my new 2017 Forte!!! Thanks Chris. More

Great place My Car salesman was very attentive to my needs, wasn't rushing nor pressuring me. At the same time was a great help!! I love my Brand New Car!!! Thank My Car salesman was very attentive to my needs, wasn't rushing nor pressuring me. At the same time was a great help!! I love my Brand New Car!!! Thank you!! ED RYAN More

First Time Buyer On March 24th, 2017, I ventured to Universal Kia in Hickory Hollow on the recommendation of a friend. I can say that I was satisfied with the car I di On March 24th, 2017, I ventured to Universal Kia in Hickory Hollow on the recommendation of a friend. I can say that I was satisfied with the car I did end up purchasing, however I did not feel valued as a customer. Originally upon arrival I started with Ms. Tabitha Fowler and she was great, but for some reason I received Zachary Fitzgerald in her absence. I was not impressed with his service. As a first-time car buyer, I was not met with the patience and care that I deserve. I was rushed into picking a car and did not feel comfortable with the process. Luckily I was with a family friend that helped to fill in some details that Mr. Fitzgerald was lacking. Had I not needed a vehicle and been given a descent price point I would have gone elsewhere. In short I felt rushed, uninformed and uncomfortable. Your salesman seems commission hungry and lacks the tact and attention to detail that it takes to make a genuine connection with your guests and potential customers. I believe Universal Hickory Hollow would like to have an upstanding reputation in their industry and community as a reputable institution and business, but on this day, they have failed to do that and I will not be recommending them to anyone or returning to purchase a car in the future. More

Great Job KIA! I went into KIA with the intentions on getn a good car, and left happy new and my daughter with our favorite color car! Chris, Hesther, and Rania were I went into KIA with the intentions on getn a good car, and left happy new and my daughter with our favorite color car! Chris, Hesther, and Rania were good! More

First time buying a car Zach was so helpful and patient with us with my experience of buying a car on my own for the first time! Thank you so much! Zach was so helpful and patient with us with my experience of buying a car on my own for the first time! Thank you so much! More

Awesome Experience!! Chris, Heather and Tabatha made my car buying experience quick, easy and very enjoyable! I am glad to be a part of the Kia Family!! Chris, Heather and Tabatha made my car buying experience quick, easy and very enjoyable! I am glad to be a part of the Kia Family!! More

Very good customer service I forgot the guy's name but any way he was so confident and Katherine was also. for me to get a new car I am still excited God has really showed me t I forgot the guy's name but any way he was so confident and Katherine was also. for me to get a new car I am still excited God has really showed me that he is the Boss of me. Thank you God. LOVE KIA MY FRIEND Deborah Jordan Walker told me that would be a good place to go to get a new car. More

Zach is a blessing!!! I came in to literally prove a point to my Dad that I would not get approved for a car. Having been a victim of identity theft my credit has taken a h I came in to literally prove a point to my Dad that I would not get approved for a car. Having been a victim of identity theft my credit has taken a huge hit. No dealership would touch me even though I have a great job and income. Zach was so helpful and not "car salesmen" like at all. He was kind, funny and accommodating to my requests. I came in for my appointment almost 2 hours late and at the end of the night but he did not blink an eye at having to stay and deal with me. I have viewed the car buying experience with such frustration and negativity because of my situation. Hanging out with Zach and leaving with a car that I love with a payment I can afford.. I have a whole new appreciation for the process. I can't thank Zach and his team enough!!!! Seriously it's worth it to come in and talk with Zach no matter what your situation is!!!! More

Quick, Easy, & Great Customer Service Zach was truly amazing and made this new car buying experience easy for me. Heather F. was the first person with whom I made contact with and from the Zach was truly amazing and made this new car buying experience easy for me. Heather F. was the first person with whom I made contact with and from the beginning the customer service was outstanding! She then introduced me to Zach who continued on with the outstanding customer service. I would definitely recommend this dealership to those who are in search of a new vehicle and I would refer them to Zach and Heather! Thanks to both of them for making this experience painless!!! I love my new Kia Soul! More

New Niro Love my new 2017 Niro! Had great reviews online especially for safety. So many gizmos and gadgets. Can't wait to learn how to use all of them. Love my new 2017 Niro! Had great reviews online especially for safety. So many gizmos and gadgets. Can't wait to learn how to use all of them. More