Greenway Kia of Hickory Hollow

Helpful and knowledgeable Everyone was extremely helpful. They answered all my questions and were very knowledgeable. They were patient and allowed me to look and sit in any Everyone was extremely helpful. They answered all my questions and were very knowledgeable. They were patient and allowed me to look and sit in any vehicle on the lot. The salesman was not pushy at all. More

Awesome experience Universal Kia was wonderful to deal with. Hal was a great salesperson and Tim in financial was awesome also. The overall experience was handled with v Universal Kia was wonderful to deal with. Hal was a great salesperson and Tim in financial was awesome also. The overall experience was handled with very little stress. More

Great Car Buying Experience My family had a wonderful experience at Universal Kia at Hickory Hollow. From the moment we arrived, we were constantly surrounded by kindness. The My family had a wonderful experience at Universal Kia at Hickory Hollow. From the moment we arrived, we were constantly surrounded by kindness. The staff made sure that our car buying experience was a success. More

MOST AMAZING EXPERIENCE EVERY! FOR A FIRST TIME BUYER OF A BRAND NEW CAR I COULD HAVE NOT PICKED A BETTER PLACE TO GO TO! I WOULD RECOMMEND THIS LOCATION TO ANYONE FOR A FIRST TIME BUYER OF A BRAND NEW CAR I COULD HAVE NOT PICKED A BETTER PLACE TO GO TO! I WOULD RECOMMEND THIS LOCATION TO ANYONE More

Great car buying experience The staff at Universal Kia -Tabitha Fowler ,Heather Fowler, Rania Tohme and Tim were all extremely helpful and patient throughout the whole process. I The staff at Universal Kia -Tabitha Fowler ,Heather Fowler, Rania Tohme and Tim were all extremely helpful and patient throughout the whole process. I would highly recommend Universal Kia and their staff to anyone considering a new car purchase. More

best experience ever customer service was so easy,bottom line understanding was key and they ask a couple of questions about what We Tyler family Loved the process customer service was so easy,bottom line understanding was key and they ask a couple of questions about what We Tyler family Loved the process More

great experience Zach was very thorough and knowledgeable and made the whole process a very pleasant experience from the moment I walked onto the dealership until I dr Zach was very thorough and knowledgeable and made the whole process a very pleasant experience from the moment I walked onto the dealership until I drove away in my new Soul.. Thanks Zach More

Only care about your credit, not you as a person. Do not come to Universal Kia of Hickory Hollow. They will say anything on the phone to get you to come in, even when you are up front about your situa Do not come to Universal Kia of Hickory Hollow. They will say anything on the phone to get you to come in, even when you are up front about your situation, and then when you come in the first thing they do is run your credit. I told the internet sales manager on both the online inquiry and over the phone that I have below average credit, and that I didn't want to waste my time or theirs by driving 50 minutes to come in if they couldn't work with me. I was told not to worry that they can work with people even in the 400s. Their commercial says that they have special relationships with their lenders and they are different because they actually pick up the phone and call someone instead of taking your credit app and walking off. Well that didn't happen. I wasn't even shown a vehicle or given the opportunity to look at or drive one. Instead they pulled my credit then came back telling me all the reasons they can't do anything without several thousand dollars down and a cosigner. I understand that they are paid on commission but at least have the common curtesy to treat each person as a person, rather than a pay check. If they had actually gone through the whole process of helping me pick out a vehicle to fit my needs and then told me that, I would have been happy to work with them to get what was needed to make a purchase. Instead, they have lost my business as well as any recommendations I may have given. More

Tabitha and Ronia were awesome. The people here are awesome! Tbitha and Ronia were awesome. The service I recieved was absolute 100%. Thank you ladies so much for your help your customer service skills are amazi Tbitha and Ronia were awesome. The service I recieved was absolute 100%. Thank you ladies so much for your help your customer service skills are amazing!!! More

Yes - I would recommend this dealership.. Very friendly staff; A little disappointed that the car had to have a batter jump; Left the dealership with the engine light on which did cause some Very friendly staff; A little disappointed that the car had to have a batter jump; Left the dealership with the engine light on which did cause some concern, but was later informed because of the jump the light came on and after driving it a while light would go off and in fact it did - (Just would have been nice to know) More