Greenway Kia of Hickory Hollow

Pleasant surprises come out of the blue After a traffic accident I was resigned to the fate of buying a uninspiring used replacement. from one of many car lots. Instead I met Edward Ryan who After a traffic accident I was resigned to the fate of buying a uninspiring used replacement. from one of many car lots. Instead I met Edward Ryan who showed me the humor,patience,and professional sales skills to put me in BRAND NEW,DYNAMITE soul. My words are totally inadequate to express my in this automobile purchase More

Thankful and blessed Firstly, thanking God for this blessing. Secondly, thanking Melvin Williams for everything that was done to make my dream of a new car owner a reality Firstly, thanking God for this blessing. Secondly, thanking Melvin Williams for everything that was done to make my dream of a new car owner a reality! Thanks to Rania Tohme for sealing the deal! I'm a Universal Kia family member for life! More

Not what we asked for My daughter went here to purchase her first vehicle. She showed them the car she wanted and the price she wanted to pay. They said they could do that My daughter went here to purchase her first vehicle. She showed them the car she wanted and the price she wanted to pay. They said they could do that and got her into the finance chair and that's was the most horrible experience because then they couldn't get the price they promised. Finally a deal was reached for the vehicle. The car she was sold was not the model she she showed them and she can't refinance because the value of the new car with a good down payment is too much in the hole to refinance. They have horrible sales practice. Don't buy from here run in the other direction!!! More

Found the vehicle, and dealership, we were looking for! We had been looking for about a month for an almost-new Kia Sorento. We had contacted and / or visited 4 other dealerships and made many online search We had been looking for about a month for an almost-new Kia Sorento. We had contacted and / or visited 4 other dealerships and made many online searches in search of 'the one.' Finally, Hal and Terrence helped us find and buy what we'd been looking for. More

Remarkable. Melvin was an amazing salesman--literally God sent. He made my purchase a breeze. He listened and went above and beyond to help me out! Melvin was an amazing salesman--literally God sent. He made my purchase a breeze. He listened and went above and beyond to help me out! More

Truly exceptional. Truly exceptional experience.MY salesman Ed was exceptional in his knowledge and compassion for the customer Was even willing and did an exceptional Truly exceptional experience.MY salesman Ed was exceptional in his knowledge and compassion for the customer Was even willing and did an exceptional job helping me obtain insurance for full coverage. THis is the third car I have bought from these fine folks and this is why I keep coming back. More

The Best! We went to another car dealership and were bait and switched. We called and spoke with Ed and he even texted us pictures of the car! We were there in We went to another car dealership and were bait and switched. We called and spoke with Ed and he even texted us pictures of the car! We were there in 15 min! Test drove, joked and laughed. Wonderful experience. Treated great and my favorite part was that we were talk to...not at. Thank you so much! More

Amazing Shon! I came into Kia feeling a little anxious about the whole buying and loan process but Shon made the experience totally easy and smooth- even on our fir I came into Kia feeling a little anxious about the whole buying and loan process but Shon made the experience totally easy and smooth- even on our first phone encounter. He made sure he listened to what I wanted and tried to make it happen because he wanted me to be happy and not compromise on that. He did not pressure me or feel like I should go out of my budget just to get a sale. He was AMAZING. This is the second car I bought from Hickory Hollow kia and each time I felt like the sales person was a close friend (that's how comfortable the make you feel). They make you feel good about choosing and driving off in a kia so don't hesitate coming to this location- from the beginning to the end everyone was GREAT!!!! More

Awesome experience Everyone was great, the experience is one I will tell my friends about. The entire crew welcome me my wife and our Toy Poodle Pitts. Even though he wa Everyone was great, the experience is one I will tell my friends about. The entire crew welcome me my wife and our Toy Poodle Pitts. Even though he was very nervous barking at everyone lol, each employee laughed and made us feel comfortable. Shon even offered to wash my wife's car while we wait for my vehicle. Me being from Memphis I wanted some White Castle and again Shon came through showing exactly how to get there, thanks again Shon and Heather Universal KIA Hickory Hollow you get a 100% in my book. More

Olive Green Awesome customer service! Terrence went beyond the call of duty of a salesman. He made me feel at home. Rani worked magic to negotiate a price that Awesome customer service! Terrence went beyond the call of duty of a salesman. He made me feel at home. Rani worked magic to negotiate a price that I was comfortable with. I really like my car! Thanks to Heather for calling me. Great team! Universal Kia Hickory Hollow was a great shopping experience. More