Greenway Kia of Franklin - Service Center

Staff was friendly and helpful maing sure I understood what was done and when i next needed service and how much it would cost. The facility was clean and comfortable. will go back again! what was done and when i next needed service and how much it would cost. The facility was clean and comfortable. will go back again! More

Customer service was great. I was very pleased. They were quick with the service and very informative with the items that were being performed on my vehicle. Anje in the service department was very helpful w quick with the service and very informative with the items that were being performed on my vehicle. Anje in the service department was very helpful with all i needed. More

Very happy to have a Carnival Kia close to my home in Franklin. Same excellent customer service and attitudes. It almost makes taking my car in for service a pleasure. My recent visit was handled quickly Franklin. Same excellent customer service and attitudes. It almost makes taking my car in for service a pleasure. My recent visit was handled quickly and friendly with an added follow up by phone. What more can you ask for? More

It's a newer and clean dealership. The sales guy (Brad) that we bought our Sorento from was very friendly and fit our style. The service department people were also very friendly. that we bought our Sorento from was very friendly and fit our style. The service department people were also very friendly. More

As soon as we walked in to the service department,we were greeted with excellent service and SMILES!!! Came in for oil change,the tech found one of my tires had nail in it offered to fix with only minimal ti greeted with excellent service and SMILES!!! Came in for oil change,the tech found one of my tires had nail in it offered to fix with only minimal time extra More

It was nice to see that the service department seemed to really care about us and our car. We didn’t feel like a “number”. Keep it up. The service department at KIA of Hickory Hollow could take a few les really care about us and our car. We didn’t feel like a “number”. Keep it up. The service department at KIA of Hickory Hollow could take a few lessons from KIA of Franklin. More

Very nice and friendly service and they will come very high recamonded to me will use them for all of my services for the car high recamonded to me will use them for all of my services for the car More

This was our first experience at the new dealership and we were very impressed! Very short wait time, very few people and a nice and courteous staff! We will return here for our services! we were very impressed! Very short wait time, very few people and a nice and courteous staff! We will return here for our services! More

I was very happy with the service I am receiving from Anje in the service department as a single woman repair shops can be very intimidating but she made me feel at ease even though my car is till there Anje in the service department as a single woman repair shops can be very intimidating but she made me feel at ease even though my car is till there with an issue they are trying to figure out I have no doubts it will have a good outcome. Anje went over and above by even checking my battery herself to see if that could be my problem which was needing to be replaced anyway while they were fixing a recall on my car, she even noticed when I tried to start my car it still was having the issue and came out to the parking lot to have another look. I wish all service departments had employees like her. More

Anje Clay and all the staff were very friendly and helpful. I was at Carnival Kia in Franklin to get first oil change and service. I was there less than an hour. Really fast service. The waiting room helpful. I was at Carnival Kia in Franklin to get first oil change and service. I was there less than an hour. Really fast service. The waiting room was comfortable to wait in. I would recommend this dealership to anyone. More