Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Greenway Kia of Franklin
Franklin, TN
449 Reviews
Our dealership is happy to service drivers in the Franklin, TN area and beyond. The next time you have questions about our selection of new Kia vehicles for sale, stop by or contact us online. We make everything accessible online so that you never feel alone in the car buying process.
Here at Greenway Kia of Franklin near Murfreesboro, TN, everything is online, from the credit application to service scheduling.
Shop Our Latest Kia Lineup
The new Kia lineup is amazing. You have to see the new Kia Sportage in action. Not only does it have an innovative interior with its seating capacity and horsepower. Talk to our team about the new Optima or the Forte. We are happy to help you find the perfect selection of vehicles. Call now to learn more about our services.
Contact Our Team Today
Our Kia dealership in Franklin, TN near Columbia is happy to help you. We offer a large selection of Kia cars for sale. We also offer genuine parts for sale and online scheduling options. Talk to our team about our auto services, which are:
Tire services
Oil change & filter replacement
Brake pad replacements
Part installations
Whatever you need, our parts department will gladly help you. Get in touch with us our Kia dealer that serves nearby Nashville and Brentwood, Tennessee today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 449 reviews
November 18, 2023
James did not do what he said and he told many lies. The lady that answers phone was rude didn't eat to transfer calls and would hang up on me The lady that answers phone was rude didn't eat to transfer calls and would hang up on me More
by sandramcgowan401
Employees Worked With
James
November 09, 2023
He was very polite and professional, had a great attitude very well prepared and very friendly with me very well prepared and very friendly with me More
by Sharonwatkins345
Employees Worked With
October 22, 2023
Friend people does a great jobs let’s you know thing about your car keeps you up to date about your car keeps you up to date More
by annahollowell
September 26, 2023
Dennis Johnson the GM is an absolute Moron ! He is more concerned about turning inventory than he is with customer service. I put a deposit down on a car that they were to holding for me. The c He is more concerned about turning inventory than he is with customer service. I put a deposit down on a car that they were to holding for me. The car arrived while we we out of the country. I told them when I was returning. Rec’vd a call the day I returned, after a 14 hr flight was told if I don’t come in immediately they would sell the car. I waited 3 moths to get the car and they couldn’t wait 2 days for me to get some sleep. Absolutely zero consideration. Without a doubt the WORST EXPERIENCE I have ever been involved with. If this is the standard that KIA is represented by DO NOT BUY from this dealership. Go elsewhere!!! More
by RC
Employees Worked With
Dennis Johnson
September 05, 2023
The service on my car was estimated to take 2. 5 hours; however, they were able to finish the service and wash my car and vac in 1.5 hours. Corey did a great job in coordinating everything and educ 5 hours; however, they were able to finish the service and wash my car and vac in 1.5 hours. Corey did a great job in coordinating everything and educated me any service recommendations. Excellent Experience! More
by Neece
Employees Worked With
Corey
August 09, 2023
worst dealership experience ever! ... called the weekend of memorial day inquiring about a Soul on website, was told $500 deposit and they'd have a car to me June 6th... no car, and my ... called the weekend of memorial day inquiring about a Soul on website, was told $500 deposit and they'd have a car to me June 6th... no car, and my salesperson (Dee) ignored about 10 phone calls over the course of 7 weeks... finally talked to a sales manager, told me they'd have a car for me on 7/24... that date came and went, several calls, no answers, no car... then i finally got ahold of shelby, she was fine and promised me a vehicle on 8/1... mind you, the dealership still has $500 for a car i had reserved, and shelby pretty much told me that the car i reserved was sold away and i was never contacted when the car came in... so anyway, 8/1 comes around, i call and she tells me oh it's been delayed to 8/4... get a call from andre, new sales manager the morning of 8/3 saying that they will not have a car tomorrow (8/4) but that they were working on it... at this point, i told him don't bother and i was taking matters into my own hands by contacting other dealerships... i am actually still waiting on my $500 refund and told the sales manager to process my refund because you had $500 of my money to reserve a car that no longer exists... apparently the GM was out on vacation or something, and i was promised a refund this week sometime... but again, no communication on the dealership regarding a refund or anything... WORST EXPERIENCE EVER!!!!!!!!!!!!!! More
by joarge89
Employees Worked With
Dee, Andre, Shelby
July 30, 2023
very rude, arrogant, when i challenged we he told i had to pay their $799.00 dealer fee. he stated everybody had to pay including me. if i didn't pay no sale. . i told him no sale. very poor sales tactics to pay their $799.00 dealer fee. he stated everybody had to pay including me. if i didn't pay no sale. . i told him no sale. very poor sales tactics More
by aisinspections
Employees Worked With
don't remember sales person names
