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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
525 Reviews

525 Reviews of Greenway Kia at the Avenues - Service Center

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October 23, 2024

I always bring my car to greenway Kia for my car needs and I never leave dissapointed! They’re the best! Reinaldo went naive and beyond! More

by Gustavo Quiroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo
Oct 23, 2024 -

Greenway Kia at the Avenues responded

Gustavo, we're delighted to hear that Reinaldo and the team at Greenway KIA at the Avenues consistently meet your expectations! Thank you for trusting us with your car needs.

October 23, 2024

There is not a lower rating star that I can give this dealership. They are not honest people. More

by None
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Kenny
Oct 24, 2024 -

Greenway Kia at the Avenues responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you, Michael Monteiro - Dealer Partner - michaelmonteiro@greenwayauto.com

October 23, 2024

I recently brought my vehicle to Greenway Kia at the Avenues for its 12,000-mile service, and I was beyond impressed with the level of care and professionalism from the entire team—especially Ashley, wh More

by KHARRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley in service
Oct 23, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ashley and the Greenway Kia at the Avenues team provided such a seamless service experience for you. Your kind words about her dedication and professionalism mean a lot to us. We look forward to welcoming you back for future services!

October 23, 2024

Service was done as requested in a timely manner. Was met by advisor immediately and given an estimated completion time which was exceeded. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo C
Oct 24, 2024 -

Greenway Kia at the Avenues responded

Wayne, we're delighted to hear that our team at Greenway KIA at the Avenues exceeded your expectations with prompt service. Thank you for sharing your experience!

October 23, 2024

I was taken care of by Ashely today. This is my 2nd time coming to this dealership for car maintenance after buying my car here. I’d say, the second time was definitely much more better. More

by crystal.kang02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ashely and Anthony provided you with a great experience at Greenway KIA at the Avenues! It's wonderful to know your second visit exceeded expectations, and we appreciate your trust in us for your car maintenance needs. We'll be here whenever you need assistance again!

October 21, 2024

Very friendly service. two advisors quickly jumped in the car to see if they could fix the issue as soon as I drove up. unfortunately, a part needs to be ordered. More

by rcraft1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Oct 22, 2024 -

Greenway Kia at the Avenues responded

We're glad to hear that our team at Greenway KIA at the Avenues provided friendly service and promptly assessed your car's issue. We appreciate your patience while we order the necessary part, and we'll have you back on the road as soon as possible!

October 21, 2024

The staff we encountered at Greenway Kia at the Avenues Service Department was friendly, professional and efficient. They kept us informed of the progress of our vehicle's service and provided us with com More

by erichunter7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon Nowak
Oct 22, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that our Greenway KIA at the Avenues Service Department team provided you with friendly and efficient service. Keeping customers informed is a top priority for us, so it's great to know you were satisfied with your experience. Thank you for choosing us!

October 20, 2024

Good customer’s service and the needs were met awesome place will be going back More

by jags802002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Oct 22, 2024 -

Greenway Kia at the Avenues responded

We are thrilled to hear that you had a positive experience here at Greenway KIA at the Avenues, and we look forward to assisting you again down the road.

October 20, 2024

I found them to be friendly and knowledgeable at the service center in Greenway Kia More

by jenniferbreva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo
Oct 22, 2024 -

Greenway Kia at the Avenues responded

We really appreciate your feedback, Jennifer! Thank you from all of us at Greenway KIA at the Avenues.

October 20, 2024

The Dealership was easy to find and seemed to be well staffed. The car we looked at was the one we wanted to see and when we pointed out some damage, not listed in the advertising, the company took full More

by bunchof5s
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Oct 22, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience with us at Greenway KIA at the Avenues! We're glad to hear that Josh and our team provided efficient service and addressed the issue promptly. We appreciate your feedback and hope you're enjoying your new car!

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