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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
594 Reviews

594 Reviews of Greenway Kia at the Avenues - Service Center

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December 29, 2024

Very efficient and organized. Reinaldo is on top of it. He is honest with what needs to be done and takes time with his customers without rushing them through the check in and che More

by mlam012484
Recommend Dealer
Yes
Employees Worked With
Reinaldo Caraballo
Dec 31, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience with us at Greenway KIA at the Avenues! We're delighted to hear that Reinaldo provided efficient and honest service. We appreciate your feedback and look forward to serving you again in the future!

December 24, 2024

I had a great experience at this location! I have recommended them to others already. More

by JTC1466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 26, 2024 -

Greenway Kia at the Avenues responded

Thank you for this great review of Greenway KIA at the Avenues! Have a lovely day!

December 24, 2024

I changed dealerships due to having terrible experience at the Southside one. I was not disappointed. Ashley was a great advisor and got my car taken care of More

by DANIELLEHARTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Dykstra, Key Brown
Dec 26, 2024 -

Greenway Kia at the Avenues responded

Danielle, we're delighted to hear that Ashley provided you with a great experience at Greenway KIA at the Avenues. Thank you for giving us the opportunity to serve you!

December 23, 2024

We were unable to drive to the dealership due to health issues when were wanted to purchase a used Kia Soul. We contacted Greenway Kia and had our salesperson (Charles Friscia) to see if he could bring th More

by TDAVIS018
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Charles Friscia
Dec 26, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience with Greenway KIA at the Avenues! We're delighted to hear that Charles went above and beyond to assist you, making the process smooth and convenient. Enjoy your new Kia Soul, and feel free to reach out if there's anything else we can do for you!

December 21, 2024

Very courteous staff. Dropped car off early and your team completed 6k checkup in 45 minutes! More

by PDEVAN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall
Dec 23, 2024 -

Greenway Kia at the Avenues responded

Thanks so much for your review. We look forward to your next visit to Greenway KIA at the Avenues!

December 21, 2024

Szymon Nowak was great to work with. He kept me updated on the status of my car. More

by richardjkish
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 23, 2024 -

Greenway Kia at the Avenues responded

We are glad to hear that Szymon was great to work with. Thanks for choosing Greenway KIA at the Avenues!

December 18, 2024

Javon, Samuel and the staff was very courteous and polite all the time. Continue to excel in all your endeavors. More

by ODWILLIAMS1271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javon - sales, Chris - finance, Samuel- service
Dec 19, 2024 -

Greenway Kia at the Avenues responded

Thank you for the wonderful feedback! We're delighted to hear that Javon, Samuel, and the team at Greenway KIA at the Avenues provided courteous service. We appreciate your support and look forward to serving you in the future!

December 17, 2024

This particular dealership has always been nice and clean every time I have visited! I made an appointment online but for whatever reason Ray didn’t see it in the system! But after looking for a few minutes More

by Ericka
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Dec 17, 2024 -

Greenway Kia at the Avenues responded

Ericka, thank you for your patience and understanding during your visit to Greenway KIA at the Avenues. We're glad Ray was able to assist you with checking in despite the initial hiccup. We appreciate your feedback and look forward to serving you more efficiently next time!

December 17, 2024

Excellent customer service, fast work, and a comfortable waiting room. I was kept informed of the progress throughout. More

by FALTAGRACIA08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon Nowak
Dec 18, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that you enjoyed the excellent customer service and comfortable waiting room at Greenway KIA at the Avenues. Keeping our customers informed is a top priority, so we're glad we met your expectations! Thanks for sharing your experience with us!

December 16, 2024

Great service and quality, they solved my issue at time, just one recommendation, the advisor could keep in Oportun touch with the costumer, I had to go at the dealer because she never called me More

by hensar279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician-Jonathan
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