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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
522 Reviews

523 Reviews of Greenway Kia at the Avenues - Service Center

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October 30, 2024

Hannah is always great with her service! She always calls with updates and price quotes. More

by bobbiers68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
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Oct 30, 2024 -

Greenway Kia at the Avenues responded

We are glad to hear that Hannah has provided excellent service. Thanks for choosing Greenway KIA at the Avenues to take care of your automotive needs.

October 30, 2024

My Advisor Ricardo I believe was his name was awesome! He even washed my car for me. I will be back! More

by TAYLORMARIE1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Greenway Kia at the Avenues responded

Taylor, we are glad to hear that Ricardo provided excellent service and that you appreciated the car wash feature here at Greenway KIA at the Avenues. See you next time!

October 30, 2024

My advisor, Szymon, was great to work with. He took my initial inquiry for a warranty repair on Saturday and scheduled me for Monday morning. The service staff knew what needed to be done whe More

by Satisfied Kia Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
While I was waiting, J J in sales introduced me to the latest models.
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Oct 30, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience with us at Greenway KIA at the Avenues! We're delighted to hear that Szymon and our service team made your warranty repair process smooth and efficient. We appreciate your feedback, and we're here whenever you need assistance in the future!

October 30, 2024

My service writer Ray was outstanding. He always makes me feel welcomed and explains everything in terms that I understand. More

by charliefri37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reinaldo Caraballo (Ray)
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Oct 30, 2024 -

Greenway Kia at the Avenues responded

Charlie, we're delighted to hear that Ray made your experience at Greenway KIA at the Avenues so welcoming and informative. Thanks for sharing this great feedback!

October 29, 2024

Great customer service. Very upfront on the time it will take to service my car. Rescheduled quickly for me bc of my work schedule. Everyone was extremely friendly. More

by DJOYWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kai
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Oct 30, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear about your positive experience with our team at Greenway KIA at the Avenues! It's great that we could accommodate your schedule and provide friendly service. Thanks for sharing!

October 28, 2024

the wait was extreamly long for oil change and tire rotation, the rest was as expected, friendly and cordial staff. prices a little on the up side. More

by stigymech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon Nowak
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Oct 28, 2024 -

Greenway Kia at the Avenues responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

October 28, 2024

Szymon was great to work with. He provided me with updates on my car. I was very impressed with the service at Greenway Kia More

by richardjkish
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon
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Oct 28, 2024 -

Greenway Kia at the Avenues responded

Richard, we're delighted to hear that Szymon provided you with excellent service at Greenway KIA at the Avenues. Thank you for sharing your experience!

October 28, 2024

My service rep, Szymon, was very easy to work with, efficient, and they got me in and out quickly. More

by mkraft2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon Nowak
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Oct 28, 2024 -

Greenway Kia at the Avenues responded

We're thrilled Szymon could help make your Greenway KIA at the Avenues experience a smooth success!

October 28, 2024

The estimated time I was given was almost the exact time the service took. Kudos! More

by azraelscript
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon
Report | Print
Oct 28, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your support of Greenway KIA at the Avenues!

October 26, 2024

I waited 3 hours for an oil change and tire rotation. That's WAY too long. I complained about the wait and was told a rehersed response, "We're backed up." Even being backed up, it should never take 3 ho More

by jpirzynski
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Symonz
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Oct 26, 2024 -

Greenway Kia at the Avenues responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can improve for the future. Please contact us directly and we will do our best to address the issue. Thank you.

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