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Greenway Kia at the Avenues - Service Center
Jacksonville, FL
594 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Time
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594 Reviews of Greenway Kia at the Avenues - Service Center
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January 09, 2025
Clean facility and felt safe. Ray took his time, was professional and respectful, gave me an estimated time. Ray took his time, was professional and respectful, gave me an estimated time. More
by KATAYLUCI
Verified Customer
January 09, 2025
Great service and good communication. Service was done in a timely manner. Highly reccomend greenway Service was done in a timely manner. Highly reccomend greenway More
by JNLAMBERT1977
Employees Worked With
January 09, 2025
Ray was very helpful and let me know what I needed done on my vehicle. Furthermore, he let me know what I need on the next check and gave me a quote so I can plan for the future. on my vehicle. Furthermore, he let me know what I need on the next check and gave me a quote so I can plan for the future. More
by SONYAROOD123
Employees Worked With
Other Employees :
Key Brown
January 08, 2025
Thank you for all the service all issues were addressed and resolved Thank you again for for all. R bunting and resolved Thank you again for for all. R bunting More
by robert_bunting
January 08, 2025
Szymon was a great service Representative , He was courteous and knowledgeable. Service was prompt and thorough ! The GM of the dealership was very friendly and helpful! courteous and knowledgeable. Service was prompt and thorough ! The GM of the dealership was very friendly and helpful! More
by Bento
Employees Worked With
szymon
January 07, 2025
I liked the way my service rep was able to fit me in for an emergency break down. She was great and I would give her a 10 for excellent service. She kept me up to date on my car as it was being repaired an emergency break down. She was great and I would give her a 10 for excellent service. She kept me up to date on my car as it was being repaired told me how much it would cost and even told me they were running a 15% off the total bill. What I didn't like was there was a lady selling cookies that she made in her house and was raising money for her grandson. I have no idea who she was and why she was there. $5.00 a cookie. I felt if I didn't buy one my car would not be fixed in a timely manner or fixed right. This was so unprofessional. I do not need the extra stress of buying cookies while not knowing how much my car is going to cost me especially right before Christmas. I would give less stars if it wasn't for the service rep. More
by dladdeo
Employees Worked With
Don't know the sales reps name
January 04, 2025
The minimum I’ve waited at this location was 3 hours and that was for an oil change. Yes, o said minimum. I’ve spent 8+ hours for service repairs that were scheduled for 3 hours. They’re extremely slow. I’v that was for an oil change. Yes, o said minimum. I’ve spent 8+ hours for service repairs that were scheduled for 3 hours. They’re extremely slow. I’ve had to return multiple times for the same issue and it never went resolved. More
by cris_2_ortz
Employees Worked With
No name
January 02, 2025
Horrible experience. Waited 3 hours for a scheduled appointment oil change. Had to walk back to the dealership because no one answered in the service dept Waited 3 hours for a scheduled appointment oil change. Had to walk back to the dealership because no one answered in the service dept More
by jenkailah
Employees Worked With
Reinaldo
December 30, 2024
I had a very good experience getting my recall work completed. Ashley Dykstra is very professional and through with explaining what is needed and how long they expect to need the car to be there. completed. Ashley Dykstra is very professional and through with explaining what is needed and how long they expect to need the car to be there. More
by billhamrick
Employees Worked With
Ashley Dykstra
