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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.5
704 Reviews
Closed Today
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704 Reviews of Greenway Kia at the Avenues - Service Center

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January 31, 2024

Greeted by very friendly employees. Oil change was done quickly. Waiting room was very clean and comfortable. More

by Zach Harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Agner, Rodney Meyers, Maya Womack
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Jan 31, 2024 -

Greenway Kia at the Avenues responded

Zach, we're glad to know you had a positive experience at Greenway KIA at the Avenues. Thanks for highlighting our friendly staff and clean waiting room!

January 31, 2024

Everyone was considerate and professional. The warranty work was completed. I was not given an explanation as to what the warranty work entailed and the paperwork did not state either. They More

by robinhorne31419
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Agner, Rodney Meyers, Maya Womack
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January 30, 2024

Super friendly service staff. Upon arrival they immediately met me and directed me where to park. A few minutes of paperwork, as this was my first visit. Car was checked and ready More

by lowellandjoann
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 30, 2024 -

Greenway Kia at the Avenues responded

We're glad to know you had a positive first service visit to Greenway KIA at the Avenues! Thanks for sharing your fabulous feedback with us - see you next time!

January 29, 2024

Although there was a glitch in service, Tony assumed responsibility and rectified. The entire staff and especially Tony, Service Mgr, were very pleasant and cooperative. More

by FMRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Jan 29, 2024 -

Greenway Kia at the Avenues responded

We appreciate your understanding and patience. It's great to know that Tony was able to rectify the situation for you, and our team at Greenway KIA at the Avenues is always here to help! Thanks for sharing your experience.

January 29, 2024

All team members were friendly, and efficient. They took the time to provide updates regularly and explain everything in detail. More

by rachel.a.mimnall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
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Jan 29, 2024 -

Greenway Kia at the Avenues responded

Rachel, we're delighted to know our team at Greenway KIA at the Avenues was able to provide you with friendly and efficient service. We always strive for clear communication, so it's great that we hit the mark! Thanks for sharing your experience!

January 28, 2024

Nice establishment and clean atmosphere. A little lengthy wait on oil change completion but nice service. No vacuum or cleaning of car included More

by rashawnda.n.foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Agner, Rodney Meyers, Maya Womack
Report | Print
January 27, 2024

Great customer service highly recommend if you are a Kia driver. Technician s are top knotch fixed it right the first time. More

by chris_olsen123
Recommend Dealer
Yes
Employees Worked With
Tony Knight
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Jan 29, 2024 -

Greenway Kia at the Avenues responded

Chris, we're glad to know our team at Greenway KIA at the Avenues provided top-notch service and fixed your car right on the first try. Thanks for recommending us!

January 26, 2024

Very pleased with the service I received, they performed everything they were supposed to; friendly staff, especially the service manager, Tony Knight. More

by diverbud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Knight
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Jan 27, 2024 -

Greenway Kia at the Avenues responded

We're glad to know you had a positive experience with our service team, especially Tony Knight. Thanks for choosing Greenway KIA at the Avenues and sharing your feedback!

January 26, 2024

Great team, the sales person was always very helpful and informative, the vehicle is great More

by Soniamilena362009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
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Jan 26, 2024 -

Greenway Kia at the Avenues responded

We are glad to hear that you had a great purchasing experience here at Greenway KIA at the Avenues. Thank you for working with us!

January 25, 2024

My experience was not great. I felt like I was being treated poorly. The situation could have been handled differently. More

by vblanche60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Monteiro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Agner, Rodney Meyers, Maya Womack
Report | Print
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