Greenway Kia at the Avenues - Service Center
Jacksonville, FL
702 Reviews of Greenway Kia at the Avenues - Service Center
Service with a smile, it's very hard to find stand up companies these days that takes care of their customers and up hold a standard of excellence. Special thanks to Ray C and Joanne for talking a p companies these days that takes care of their customers and up hold a standard of excellence. Special thanks to Ray C and Joanne for talking a personalized approach when resolving the issue with my vehicle. Best Regards, Ronnie More
Upon arrival, I was sent to see Reynaldo Caraballo (Ray) in Customer Service. He did inform me that the piece was defective, and they needed to get a new one. I did comeback a 2nd time and Ray did wel (Ray) in Customer Service. He did inform me that the piece was defective, and they needed to get a new one. I did comeback a 2nd time and Ray did welcome me in a very friendly manner and took care of the car without waiting and the recall was resolve. Ray was very respectful and friendly and did an excellent job of making me feel welcome at the center. More
The entire team was friendly and efficient. They made me so comfortable while waiting for repairs to be completed. Even served me fresh popped popcorn! They made me so comfortable while waiting for repairs to be completed. Even served me fresh popped popcorn! More
The service was efficient and they washed my car which was great! The waiting room was really crowded but it was a Saturday morning so I guess to be expected was great! The waiting room was really crowded but it was a Saturday morning so I guess to be expected More
Not helpful at all, not communicative at all, was getting irritated with me because I was holding them accountable and trying to know what was going on with my car. irritated with me because I was holding them accountable and trying to know what was going on with my car. More
The service was great and my service by the salmon was great too. The work was done fast and easy and simple. My Car was clean. great too. The work was done fast and easy and simple. My Car was clean. More
Great service! Great salesman! Would recommend Greenway Kia at the Avenues to my friends. Great! Great salesman! Would recommend Greenway Kia at the Avenues to my friends. Great! More
After completion of the original work order on the vehicle, I was about to take it on a test run to see if their work had corrected the rattle under the vehicle but the "check engine' light was on. Th vehicle, I was about to take it on a test run to see if their work had corrected the rattle under the vehicle but the "check engine' light was on. They diagnosed & quickly fixed a loose electronic connection. Then my test drive revealed the rattle noise from under the vehicle was still there. They kept the car for another day & replaced the front anti sway bar which finally corrected the rattle problem. More
Recall repair was quick and easy. Clean sitting area and they kept you informed during the process. Clean sitting area and they kept you informed during the process. More
Everyone was very kind and were able to get my service done in a timely manner. They were able to get my service package transferred and also made my kids some popcorn while we waited. done in a timely manner. They were able to get my service package transferred and also made my kids some popcorn while we waited. More