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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
522 Reviews

522 Reviews of Greenway Kia at the Avenues - Service Center

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November 12, 2024

Ray was easy to work with and professional. He got me a quick appointment and in and out in a timely manner.Down to earth advisor. More

by dgibbs4446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Nov 12, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ray provided you with a smooth and efficient experience at Greenway KIA at the Avenues. Thank you for sharing your positive feedback!

November 12, 2024

Great Customer Service. Got me in and out pretty quickly. Dealership was very clean and respectful. More

by jameskusiak1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon
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Nov 12, 2024 -

Greenway Kia at the Avenues responded

Thank you for your confidence in Greenway KIA at the Avenues, and for your business. We are grateful to have you as a customer!

November 11, 2024

went in for an oil change. got air out in my tires and a good cleaning. took a bit but not terrible More

by amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon
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Nov 12, 2024 -

Greenway Kia at the Avenues responded

Amanda, thanks for stopping in for service at Greenway KIA at the Avenues and leaving us a five-star review! We appreciate your patience and look forward to assisting you next time.

November 10, 2024

Two weeks later a service STILL not completed. Nobody seems to know when it might be… More

by FCOZBY
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Nov 11, 2024 -

Greenway Kia at the Avenues responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

November 09, 2024

Ashley and the whole team in the service department are amazing! Always polite, professional and genuinely nice people. The level of customer service is unsurpassed! More

by Kona57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Nov 11, 2024 -

Greenway Kia at the Avenues responded

Thank you for recognizing Ashley and the service team at Greenway KIA at the Avenues! We're delighted to hear about your positive experience with our customer service. We appreciate your support and look forward to serving you again!

November 08, 2024

Reinaldo did a professional job with my service appointment and even volunteered to have my car washed. More

by BOWEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo
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Nov 08, 2024 -

Greenway Kia at the Avenues responded

Boweven, we're delighted to hear that Reinaldo provided such excellent service during your visit at Greenway KIA at the Avenues. We appreciate your feedback and look forward to serving you again!

November 08, 2024

Very friendly people had a great experience customer service was great we will buy our next car at greenway More

by timlambirth3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Greenway Kia at the Avenues responded

Tim, we're delighted to hear you had a great experience with our team at Greenway KIA at the Avenues! We look forward to helping you with your next car purchase. Thanks for choosing us!

November 07, 2024

Everyone was really kind, professional, and helpful. The process was easy and straight forward to get my car serviced. Everything was explained clearly before I paid. More

by AILEENL77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
szymon
Report | Print
Nov 08, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Greenway KIA at the Avenues made your service visit smooth and straightforward. We appreciate your feedback and look forward to assisting you again in the future!

November 07, 2024

I waited all g****** day for my car. No seat cover greasy xxx seats. They could never get the grease stains out of my seat and they were supposed to give me a call back on Monday 11/4. T More

by bpincomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Monteiro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback. We apologize for not meeting your expectations.

November 03, 2024

I came in for service and Ray helped me. He was amazing, help kept me informed of the process made sure my car was clean when it was finished. And handled scheduling my next service appoint More

by Petalpower67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray in service 5 stars
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Nov 04, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ray provided such excellent service during your visit at Greenway KIA at the Avenues! Keeping you informed and ensuring a clean car is what we strive for. We look forward to welcoming you back for future services with us!

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