Greenway Kia at the Avenues - Service Center
Jacksonville, FL
486 Reviews of Greenway Kia at the Avenues - Service Center
I recently brought my vehicle to Greenway Kia at the Avenues for its 12,000-mile service, and I was beyond impressed with the level of care and professionalism from the entire team—especially Ashley, wh Avenues for its 12,000-mile service, and I was beyond impressed with the level of care and professionalism from the entire team—especially Ashley, who went above and beyond to ensure everything went smoothly. From the moment I arrived, Ashley greeted me with a warm smile and made the check-in process quick and easy. She took the time to explain exactly what the 12,000-mile service would include, ensuring I understood the inspections and maintenance steps they’d perform. Her knowledge and attention to detail really stood out, making me feel confident that my car was in good hands. Throughout the service, Ashley kept me updated and answered any questions I had with patience and expertise. It's rare to come across someone as dedicated to customer service as Ashley—she made the whole experience stress-free and enjoyable. When I picked up my car, everything was running perfectly, and I couldn't be happier with the level of service provided. Huge thanks to Ashley and the team at Greenway Kia at the Avenues! I'll definitely be returning for my future services and recommending them to all my friends and family. More
I was taken care of by Ashely today. This is my 2nd time coming to this dealership for car maintenance after buying my car here. I’d say, the second time was definitely much more better. This is my 2nd time coming to this dealership for car maintenance after buying my car here. I’d say, the second time was definitely much more better. She was nice, knew her information (service wise), actually came to the waiting area to inform me, and was more professional. While waiting, I received a text/email of my car being serviced with a video by Anthony. That was amazing, clear explanation. And it’s all worth the wait too because of this. Honestly, after my first time I was a bit skeptical to come. But today experience changed my thought on that ^^ ! More
Very friendly service. two advisors quickly jumped in the car to see if they could fix the issue as soon as I drove up. unfortunately, a part needs to be ordered. two advisors quickly jumped in the car to see if they could fix the issue as soon as I drove up. unfortunately, a part needs to be ordered. More
The staff we encountered at Greenway Kia at the Avenues Service Department was friendly, professional and efficient. They kept us informed of the progress of our vehicle's service and provided us with com Service Department was friendly, professional and efficient. They kept us informed of the progress of our vehicle's service and provided us with comprehensive explanations of everything done. Very satisfied - Thanks! More
Customer service was great but the mechanics didn’t do the entire job I requested. the entire job I requested. More