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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.5
702 Reviews

702 Reviews of Greenway Kia at the Avenues - Service Center

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May 11, 2025

Service with a smile, it's very hard to find stand up companies these days that takes care of their customers and up hold a standard of excellence. Special thanks to Ray C and Joanne for talking a p More

by srb235
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
May 12, 2025 -

Greenway Kia at the Avenues responded

Thank you for recognizing Ray and Joanne's personalized approach at Greenway KIA at the Avenues, Ronnie! We're delighted to hear that our team upheld a standard of excellence during your visit. We appreciate your support and look forward to serving you again in the future!

May 10, 2025

Upon arrival, I was sent to see Reynaldo Caraballo (Ray) in Customer Service. He did inform me that the piece was defective, and they needed to get a new one. I did comeback a 2nd time and Ray did wel More

by lucyno1870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reynaldo Carababallo / Ray
May 12, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience! We're glad to hear that Ray provided excellent service and made sure the recall was resolved smoothly at Greenway KIA at the Avenues. We appreciate your patience and look forward to assisting you in the future!

May 09, 2025

The entire team was friendly and efficient. They made me so comfortable while waiting for repairs to be completed. Even served me fresh popped popcorn! More

by KATHY_EMLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Greenway Kia at the Avenues responded

Kathy, we're delighted to hear that our Greenway KIA at the Avenues team made your visit comfortable and enjoyable! Thanks for sharing this positive feedback with us.

May 06, 2025

The service was efficient and they washed my car which was great! The waiting room was really crowded but it was a Saturday morning so I guess to be expected More

by bushwicked23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Dykstra
May 06, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience with Greenway KIA at the Avenues! We're glad to hear that our team provided efficient service and a complimentary car wash. We also appreciate your understanding about the busy waiting room on a Saturday morning, and we hope to see you again soon!

May 06, 2025

Not helpful at all, not communicative at all, was getting irritated with me because I was holding them accountable and trying to know what was going on with my car. More

by mngabay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley (not great), Ray (okay), Jamichael (he was great), JJ (he was okay)
May 06, 2025 -

Greenway Kia at the Avenues responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

May 01, 2025

The service was great and my service by the salmon was great too. The work was done fast and easy and simple. My Car was clean. More

by charlesmvann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that you had a great experience with our team at Greenway KIA at the Avenues! It's wonderful to know your service was quick and efficient, and we appreciate your feedback. Safe travels in your clean car!

April 30, 2025

Great service! Great salesman! Would recommend Greenway Kia at the Avenues to my friends. Great! More

by boufklund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Greenway Kia at the Avenues responded

Thanks for the awesome review of Greenway KIA at the Avenues!

April 30, 2025

After completion of the original work order on the vehicle, I was about to take it on a test run to see if their work had corrected the rattle under the vehicle but the "check engine' light was on. Th More

by wb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reinaldo & the two mechanics whose names I don't remember.
May 01, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience with us at Greenway KIA at the Avenues. We're glad to hear that our team was able to resolve the issues and get your vehicle running smoothly. We appreciate your patience throughout the process!

April 30, 2025

Recall repair was quick and easy. Clean sitting area and they kept you informed during the process. More

by tpbanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Greenway Kia at the Avenues responded

Thanks so much for the review. We look forward to your next visit to Greenway KIA at the Avenues!

April 29, 2025

Everyone was very kind and were able to get my service done in a timely manner. They were able to get my service package transferred and also made my kids some popcorn while we waited. More

by CRASE.MARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that the team at Greenway KIA at the Avenues provided such a pleasant and efficient service experience for you. It's great to know they went above and beyond with those extra touches like popcorn for your kids! Thank you for sharing this feedback!

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