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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
486 Reviews

486 Reviews of Greenway Kia at the Avenues - Service Center

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January 26, 2024

Very pleased with the service I received, they performed everything they were supposed to; friendly staff, especially the service manager, Tony Knight. More

by diverbud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Knight
Jan 27, 2024 -

Greenway Kia at the Avenues responded

We're glad to know you had a positive experience with our service team, especially Tony Knight. Thanks for choosing Greenway KIA at the Avenues and sharing your feedback!

January 25, 2024

My experience was not great. I felt like I was being treated poorly. The situation could have been handled differently. More

by vblanche60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Monteiro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Agner, Rodney Meyers, Maya Womack
January 25, 2024

The Greenway Kia service center did a good job. The maintenance I brought it in for was finished the same day. The reception desk was quick and got my car in right away. Since the work was going to More

by Rico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
Jan 26, 2024 -

Greenway Kia at the Avenues responded

Rico, thanks for your feedback about your experience at Greenway KIA. We're glad to know you were satisfied with the speed and efficiency of our service center. However, we apologize for any inconvenience caused by the OBD port issue—we'll certainly take note of this as part of improving our attention to detail.

January 25, 2024

They were able to accomodate a last minute change to my appointment to work with my schedule. Great customer service experience. More

by cbuford009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Agner, Rodney Meyers, Maya Womack
Jan 26, 2024 -

Greenway Kia at the Avenues responded

We're glad to know we could accommodate your schedule and provide a great customer service experience at Greenway KIA at the Avenues. Thanks for sharing this positive review!

January 24, 2024

Had a very great experience and would recommend to my friends and family to come here More

by lglopez10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Agner, Rodney Meyers, Maya Womack
Jan 24, 2024 -

Greenway Kia at the Avenues responded

We are so happy that our Greenway KIA at the Avenues team delivered an excellent experience. Thank you and have a great day!

January 24, 2024

Excellent attention, very fast. The price for the first service seems a little high to me. But a good job was done. More

by JJALVARADOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hermajesty
January 23, 2024

One of the best experiences at a dealership that I have ever had. Purchased a car from another dealer…that was my first mistake…luckily they were able to get me in and diagnosed the issues with my car and More

by Paulb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Knight
Jan 23, 2024 -

Greenway Kia at the Avenues responded

Paul, we're glad to know you had a great experience at Greenway KIA at the Avenues! It's fantastic that our team could assist with your car issues promptly. We appreciate your recommendation and look forward to serving you again in the future!

January 23, 2024

Good experience, except that my car was dirtier than when I dropped it off. Greasy fingers all over the hood and on the driver's door handle. It hasn't been washed even though I had a coupon. More

by Dom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheik Fall
January 23, 2024

Did the job Southside Kia could not perform. I highly recommend Greenway Kia for the exceptional work they did in fixing my front collision sensor, right passenger door handle, and the tire pres More

by kermdog66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Szymon , Chuck Agner, Rodney Meyers
Jan 23, 2024 -

Greenway Kia at the Avenues responded

It's great to know that our team at Greenway KIA was able to help you out with your car issues. We appreciate the recommendation and are here for any future needs!

January 23, 2024

The staff at Greenway Kia at the Avenues were very professional and accommodating to our needs. We had a couple of used vehicles in mind and they showed us both and went on a test drive as well. The More

by TEAMARMY
Recommend Dealer
Yes
Employees Worked With
DeAngelo Glover and Christian Roig
Jan 23, 2024 -

Greenway Kia at the Avenues responded

We're delighted to know that our team at Greenway KIA at the Avenues was able to provide you with a professional and accommodating experience! It's great hearing how DeAngelo made you feel welcome, without any pressure or hassle. Thanks for recommending us!

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