Back

Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
558 Reviews

559 Reviews of Greenway Kia at the Avenues - Service Center

Sort by
January 05, 2025

First time at the dealership. I had a very good experience. Ashley Dykstra was professional and communicated well. More

by cquealy1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 06, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ashley provided you with a great first experience at Greenway KIA at the Avenues! Thank you for sharing your feedback, and we hope to see you again soon.

January 04, 2025

The minimum I’ve waited at this location was 3 hours and that was for an oil change. Yes, o said minimum. I’ve spent 8+ hours for service repairs that were scheduled for 3 hours. They’re extremely slow. I’v More

by cris_2_ortz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Jan 05, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback, Cris. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

January 02, 2025

Horrible experience. Waited 3 hours for a scheduled appointment oil change. Had to walk back to the dealership because no one answered in the service dept More

by jenkailah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reinaldo
Jan 02, 2025 -

Greenway Kia at the Avenues responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

Jan 02, 2025 -

jenkailah responded

I have forwarded my concerns to the managers email on my service invoice and as of now I have received no response

December 30, 2024

I had a very good experience getting my recall work completed. Ashley Dykstra is very professional and through with explaining what is needed and how long they expect to need the car to be there. More

by billhamrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Dykstra
Dec 31, 2024 -

Greenway Kia at the Avenues responded

Bill, we're delighted to hear that Ashley provided you with a thorough and professional experience at Greenway KIA at the Avenues. Thanks for sharing your positive feedback!

December 29, 2024

Very efficient and organized. Reinaldo is on top of it. He is honest with what needs to be done and takes time with his customers without rushing them through the check in and che More

by mlam012484
Recommend Dealer
Yes
Employees Worked With
Reinaldo Caraballo
Dec 31, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience with us at Greenway KIA at the Avenues! We're delighted to hear that Reinaldo provided efficient and honest service. We appreciate your feedback and look forward to serving you again in the future!

December 24, 2024

I had a great experience at this location! I have recommended them to others already. More

by JTC1466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 26, 2024 -

Greenway Kia at the Avenues responded

Thank you for this great review of Greenway KIA at the Avenues! Have a lovely day!

December 24, 2024

I changed dealerships due to having terrible experience at the Southside one. I was not disappointed. Ashley was a great advisor and got my car taken care of More

by DANIELLEHARTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Dykstra
Dec 26, 2024 -

Greenway Kia at the Avenues responded

Danielle, we're delighted to hear that Ashley provided you with a great experience at Greenway KIA at the Avenues. Thank you for giving us the opportunity to serve you!

December 23, 2024

We were unable to drive to the dealership due to health issues when were wanted to purchase a used Kia Soul. We contacted Greenway Kia and had our salesperson (Charles Friscia) to see if he could bring th More

by TDAVIS018
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Charles Friscia
Dec 26, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience with Greenway KIA at the Avenues! We're delighted to hear that Charles went above and beyond to assist you, making the process smooth and convenient. Enjoy your new Kia Soul, and feel free to reach out if there's anything else we can do for you!

December 21, 2024

Very courteous staff. Dropped car off early and your team completed 6k checkup in 45 minutes! More

by PDEVAN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall
Dec 23, 2024 -

Greenway Kia at the Avenues responded

Thanks so much for your review. We look forward to your next visit to Greenway KIA at the Avenues!

December 21, 2024

Szymon Nowak was great to work with. He kept me updated on the status of my car. More

by richardjkish
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 23, 2024 -

Greenway Kia at the Avenues responded

We are glad to hear that Szymon was great to work with. Thanks for choosing Greenway KIA at the Avenues!

...
4
...