Greenway Kia at the Avenues - Service Center
Jacksonville, FL
559 Reviews of Greenway Kia at the Avenues - Service Center
The minimum I’ve waited at this location was 3 hours and that was for an oil change. Yes, o said minimum. I’ve spent 8+ hours for service repairs that were scheduled for 3 hours. They’re extremely slow. I’v that was for an oil change. Yes, o said minimum. I’ve spent 8+ hours for service repairs that were scheduled for 3 hours. They’re extremely slow. I’ve had to return multiple times for the same issue and it never went resolved. More
Horrible experience. Waited 3 hours for a scheduled appointment oil change. Had to walk back to the dealership because no one answered in the service dept Waited 3 hours for a scheduled appointment oil change. Had to walk back to the dealership because no one answered in the service dept More
I had a very good experience getting my recall work completed. Ashley Dykstra is very professional and through with explaining what is needed and how long they expect to need the car to be there. completed. Ashley Dykstra is very professional and through with explaining what is needed and how long they expect to need the car to be there. More
Very efficient and organized. Reinaldo is on top of it. He is honest with what needs to be done and takes time with his customers without rushing them through the check in and che Reinaldo is on top of it. He is honest with what needs to be done and takes time with his customers without rushing them through the check in and check out process. It is refreshing. More
I changed dealerships due to having terrible experience at the Southside one. I was not disappointed. Ashley was a great advisor and got my car taken care of at the Southside one. I was not disappointed. Ashley was a great advisor and got my car taken care of More
We were unable to drive to the dealership due to health issues when were wanted to purchase a used Kia Soul. We contacted Greenway Kia and had our salesperson (Charles Friscia) to see if he could bring th issues when were wanted to purchase a used Kia Soul. We contacted Greenway Kia and had our salesperson (Charles Friscia) to see if he could bring the automobile to us so we could look it over and make a decision on whether to purchase the vehicle. He brought the vehicle to our house and within an hour or so and we proceeded to purchase the vehicle. This excellent over and beyond service we very much appreciated. More