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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
640 Reviews

640 Reviews of Greenway Kia at the Avenues - Service Center

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March 22, 2025

I took my car for a recall and checked the lights and it came out worse than before. Now there is a strange noise and one of the lights that was weak but still worked, when I left there it didn't even turn More

by adrianazen2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanne Yunck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Greenway Kia at the Avenues responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

March 22, 2025

I appreciated Ashley going the extra mile to explain the situation I was dealing with, She was very kind. More

by newbeginnings159
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Dykstra
Mar 24, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ashley provided such helpful and kind service at Greenway KIA at the Avenues. Thank you for sharing your experience with us!

March 22, 2025

was pleased with the results service wait was pretty slow, and wait area was clean More

by chiefmanybeers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Greenway Kia at the Avenues responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Greenway KIA at the Avenues Team

March 22, 2025

Super easy to schedule drop off and pickup for recall repairs. Quick service in and out. Szymon was fantastic keeping me up to date with progress and my car was ready exactly when he said it would be. More

by EMILY.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon Nowak
Mar 24, 2025 -

Greenway Kia at the Avenues responded

Emily, we're delighted to hear that Szymon and the team at Greenway KIA at the Avenues made your recall repair experience smooth and efficient. Thank you for sharing your positive feedback!

March 19, 2025

During sales, I had regret dealing with this dealership. Now, my last service visit was wonderful! More

by Kkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley!!! Wonderful!!!
Mar 20, 2025 -

Greenway Kia at the Avenues responded

We love seeing 5-star reviews here at Greenway KIA at the Avenues. Thanks, Kkc!

March 18, 2025

Friendly, very helpful and made sure all our needs were met. Very happy with the service we received. More

by Gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Greenway Kia at the Avenues responded

Gabe, we're delighted to hear that our team at Greenway KIA at the Avenues met all your needs and provided great service. Thank you for sharing your experience!

March 16, 2025

very pleasant staff, explained everything well, kept me informed on the progress of the work on my car More

by HARLEY20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
the service manager on Fri 3/14/25, do not remember his name
Mar 17, 2025 -

Greenway Kia at the Avenues responded

We're glad to hear that our team at Greenway KIA at the Avenues provided clear communication and a pleasant experience during your visit, Harley. Thank you for sharing this feedback!

March 15, 2025

The repairs were not completed correctly the first time, causing me to return the vehicle the next day and have to then be late for an out of town meeting I had to already be on the road for. I had to then More

by CODYKIM835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Monteiro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Greenway Kia at the Avenues responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

March 15, 2025

First time there. ..was a great experience. Simon was my advisor and he was great! More

by KINGSLANDGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon
Mar 17, 2025 -

Greenway Kia at the Avenues responded

We are glad to hear that Simon provided excellent service. Thanks for choosing Greenway KIA at the Avenues! We hope to have the opportunity to assist you again in the future.

March 14, 2025

The service dept was very nice, friendly and kept me updated. I would recommend them for sure More

by MARIAMCLEAN457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Greenway Kia at the Avenues responded

We are grateful for your review. Thank you from all of us at Greenway KIA at the Avenues!

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