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Greenway Kia at the Avenues - Service Center
Jacksonville, FL
535 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
535 Reviews of Greenway Kia at the Avenues - Service Center
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May 24, 2024
Very transparent, helpful and informative. I enjoyed the buying experience with no pressure. They have been very accommodating in completing the additional items included in the sale. I wou I enjoyed the buying experience with no pressure. They have been very accommodating in completing the additional items included in the sale. I would definitely recommend this dealership. More
by tomray48
Verified Customer
May 24, 2024
1st time there for Car maintenance. They told me the price up front, what need to be done and stuck to that price. Very Happy with service. They told me the price up front, what need to be done and stuck to that price. Very Happy with service. More
by HankD
Employees Worked With
Shawn - Service Department
May 23, 2024
Sean is a stellar service advisor. .he's having to deal with the warranty company and get answers from them regarding my vehicles problem and they're giving him not a lot to work with a .he's having to deal with the warranty company and get answers from them regarding my vehicles problem and they're giving him not a lot to work with and he and the tech manage to work out as much that could to resolve the issue More
by twolf23
Employees Worked With
Sean in service
May 23, 2024
Two visits. One for a recall and possible oil leak; second because dashboard went blank. They didn’t have a part (a sticker?) for the recall and was no oil leak One for a recall and possible oil leak; second because dashboard went blank. They didn’t have a part (a sticker?) for the recall and was no oil leak. Still took a long wait. Second visit, never found the problem, so just popped fuse out then in. Similar problem happened today (other side of dash went blank) so may need a third trip. It also took a long cold wait. Plus 100k cars including my make and model have been recalled for what looks like exactly the same problem. This fact was dismissed though seems like it’d help w diagnosing problem. Nice people, courteous, ok waiting area. Just lots of waits and steps. More
by mcecere90
Employees Worked With
Unknown
May 21, 2024
Pleasant staff who made fixing the recalled part a simple and easy process. Would definitely recommend and easy process. Would definitely recommend More
by JBOUND
Employees Worked With
