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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
535 Reviews

535 Reviews of Greenway Kia at the Avenues - Service Center

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May 30, 2024

Customer Service & service on my vehicle was great. Szymon Nowak was friendly and efficient. So glad to have a Kia dealership closer to home. While I plan to keep this Kia as a forever car, I aspire to More

by ciddcassidy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon Nowak
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May 30, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience! We're glad to hear that Szymon provided friendly and efficient service. We appreciate your feedback about the car wash, and we look forward to assisting you with a new Telluride in the future!

May 30, 2024

Customer service was great and waiting time was as announced. I had a great experience here. I appreciate you. Thanks! More

by danbula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon Nowak
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May 31, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear you had a great experience with our customer service at Greenway KIA at the Avenues! Thanks for sharing your positive feedback and appreciation.

May 29, 2024

One department does not know what the other is doing. Had a very broken experience and will never come back for service or sale. More

by vikramanandmars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the names but the experience with services, sales and management was equally bad.
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May 28, 2024

Stayed way longer than expected and didn’t get service mentioned and found at at the time of payment. Have to go back for recall service. If an oil change takes 1 1/2 than there needs to be some things ch More

by rashonda.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember who
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May 28, 2024

Got me in and out in a reasonable amount of time. I was visiting from out of town. They were able to get me in with a same day Saturday appt. Oil change service light came on during the trip down. Th More

by smgeo62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service reps
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May 29, 2024 -

Greenway Kia at the Avenues responded

We're glad to hear our team at Greenway KIA at the Avenues could accommodate you with a same-day appointment and take good care of your oil change needs. Safe travels on the rest of your trip!

May 28, 2024

Shawn is wonderful at helping ensure my vehicle is taken care of. He gives me accurate time frames and prices for the services that need to be completed. He also follows up after service to confirm all aspe More

by jmarr1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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May 29, 2024 -

Greenway Kia at the Avenues responded

Thank you for highlighting Shawn's excellent service at Greenway KIA at the Avenues! We're glad to hear he provided accurate information and thorough follow-ups. We appreciate your feedback!

May 28, 2024

The purchase of my new car was the most pleasant , unpressured experience I would highly recommend Kia Definitely will be returning if I ever need another car Huge shout out to Marinus Mack the More

by ebrown0323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marinus Mack
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May 29, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Marinus made your car-buying experience so pleasant and unpressured at Greenway KIA at the Avenues! Thanks for recommending us, and we look forward to assisting you again in the future. Enjoy your new car!

May 26, 2024

Very great interaction. They used a video to show what was done to my vehicle. Nice facility. More

by jaxfan2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 28, 2024 -

Greenway Kia at the Avenues responded

We are glad to hear that our team provided excellent service. Thanks for choosing Greenway KIA at the Avenues!

May 25, 2024

Friendly and attentive service team. Got my service done in a timely manner. Great space to work while waiting. More

by jbbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Report | Print
May 27, 2024 -

Greenway Kia at the Avenues responded

We're glad to hear our service team provided friendly and efficient care for you at Greenway KIA at the Avenues. Thanks for sharing your positive experience!

May 25, 2024

The service waiting area is nice, clean and was quiet while I was there first thing in the morning. More

by corrie1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Symon in service
Report | Print
May 28, 2024 -

Greenway Kia at the Avenues responded

Thanks for choosing Greenway KIA at the Avenues! We appreciate your support.

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