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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
636 Reviews

636 Reviews of Greenway Kia at the Avenues - Service Center

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March 27, 2025

Clean waiting area. Check-in with Szymon Nowak was quick, efficient, and professional. Was greeted with a genuine smile and positive attitude. More

by kpcalvnhobbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon Nowak
Mar 27, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Szymon and the team at Greenway KIA at the Avenues provided a welcoming and efficient experience. Thank you for highlighting our clean waiting area, we appreciate your feedback!

March 23, 2025

They tried to make everything right and didn’t give up on completing what they were suppose to More

by TNESHIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

March 23, 2025

Excellent service from knowledgeable real people who care. Simon in service is awesome! Actually that’s one of the big reasons I go there - no xx, just straight forward no over selling and the results y More

by khahn52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon. - Service Advisor
Mar 24, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Simon and the team at Greenway KIA at the Avenues provided you with excellent service. It's great knowing our straightforward approach is appreciated, and we look forward to continuing to meet your expectations!

March 23, 2025

Very fast and easy process great communication and great customer service from the service department More

by cillachavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Greenway Kia at the Avenues responded

Cilla, we're delighted to hear that our service department at Greenway KIA at the Avenues provided you with a fast and easy experience. Thank you for highlighting their great communication and customer service!

March 22, 2025

They’re rude and unreasonable. How is my stuff gonna work perfectly fine before and when being dropped off but broken when I pick up after a week? Maybe don’t mess with peoples stu More

by hanflingilana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Monteiro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon
Mar 22, 2025 -

Greenway Kia at the Avenues responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

March 22, 2025

I took my car for a recall and checked the lights and it came out worse than before. Now there is a strange noise and one of the lights that was weak but still worked, when I left there it didn't even turn More

by adrianazen2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanne Yunck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Greenway Kia at the Avenues responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

March 22, 2025

I appreciated Ashley going the extra mile to explain the situation I was dealing with, She was very kind. More

by newbeginnings159
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Dykstra
Mar 24, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ashley provided such helpful and kind service at Greenway KIA at the Avenues. Thank you for sharing your experience with us!

March 22, 2025

was pleased with the results service wait was pretty slow, and wait area was clean More

by chiefmanybeers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Greenway Kia at the Avenues responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Greenway KIA at the Avenues Team

March 22, 2025

Super easy to schedule drop off and pickup for recall repairs. Quick service in and out. Szymon was fantastic keeping me up to date with progress and my car was ready exactly when he said it would be. More

by EMILY.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon Nowak
Mar 24, 2025 -

Greenway Kia at the Avenues responded

Emily, we're delighted to hear that Szymon and the team at Greenway KIA at the Avenues made your recall repair experience smooth and efficient. Thank you for sharing your positive feedback!

March 19, 2025

During sales, I had regret dealing with this dealership. Now, my last service visit was wonderful! More

by Kkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley!!! Wonderful!!!
Mar 20, 2025 -

Greenway Kia at the Avenues responded

We love seeing 5-star reviews here at Greenway KIA at the Avenues. Thanks, Kkc!