Greenway Kia at the Avenues - Service Center

My car was ready when promised. I even had the attendant to check and make sure the oil was put in. The car was also clean on the outside. I even had the attendant to check and make sure the oil was put in. The car was also clean on the outside. More

I had a very favorable experience with Ray. He was talkative, informative and I felt safe working with him! The service center was also open and clean. He was talkative, informative and I felt safe working with him! The service center was also open and clean. More

Great experience with Ashley and the entire service department at Greenway Kia! Will highly recommend to all my friend and family! department at Greenway Kia! Will highly recommend to all my friend and family! More

I can't say enough good things about my whole experience with this Kia dealership! After being completely disappointed in every way at the previous dealership even to the point they had to enact the lemon l with this Kia dealership! After being completely disappointed in every way at the previous dealership even to the point they had to enact the lemon law due to their poor service I decided to give Greenway Kia a chance. From the second I drove on the lot the first thing I noticed was the place looked super clean, nothing like the prior Kia dealership where half the cars were left on a dirt lot. Entering the service department i was quickly greeted by 2 of the service reps. I spoke with the service manager and explained what I just went through at the prior Kia and from that point he made me feel like top priority. Not only did they quickly diagnose my car but had the parts delivered withing 3 days. After changing out 5 parts and keeping my car for over 60 days fighting me regularly on a rental I had my doubts about going to another Kia dealership but Greenway did not disappoint! Not only was the service above and beyond I had zero problems with them getting me a rental during repairs. To my amazement though I didn't even need the rental 24 hours! They completed the work and had it cleaned and I was able to pick up by mid day the very next day. Most of all I was super excited after over a year and a half of dealing with the popping noise having several new parts needlessly replaced it was finally fixed! No more popping!!! My car runs and sounds fantastic again! I can't give enough thanks to all those who were involved with this project! All of them deserve a raise and should be proud of their quality of performance! Thank you!!! More

Service is always a pleasure to work with. They work with me as best as possible to meet my service needs. They work with me as best as possible to meet my service needs. More

Ashley & all the service staff were great! No pressure to purchase services that aren’t needed, but made me aware of issues that were a safety concern. Was able to order tires for me & got me No pressure to purchase services that aren’t needed, but made me aware of issues that were a safety concern. Was able to order tires for me & got me back in quickly for install. Very happy with my experience here & with Ashley. I will definitely be back More

Excellent customer service and reasonable wait time for the work that was being done. Great staff. the work that was being done. Great staff. More

Ashley was so pleasant to deal with and addressed all of my concerns and reassured me I came to the right place. It was a pleasure to work with her and excited to find my new Kia’s service center. my concerns and reassured me I came to the right place. It was a pleasure to work with her and excited to find my new Kia’s service center. More

Everyone was so very nice. I had expected to be there for hours, but they were quick and efficient. Very informative about what was completed. Best experience ever! I had expected to be there for hours, but they were quick and efficient. Very informative about what was completed. Best experience ever! More

Ray was great…. booked my appointment day before online drop off was easy…was a little long for an oil change but not horrible booked my appointment day before online drop off was easy…was a little long for an oil change but not horrible More