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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
489 Reviews

489 Reviews of Greenway Kia at the Avenues - Service Center

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May 28, 2024

The purchase of my new car was the most pleasant , unpressured experience I would highly recommend Kia Definitely will be returning if I ever need another car Huge shout out to Marinus Mack the More

by ebrown0323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marinus Mack
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May 29, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Marinus made your car-buying experience so pleasant and unpressured at Greenway KIA at the Avenues! Thanks for recommending us, and we look forward to assisting you again in the future. Enjoy your new car!

May 26, 2024

Very great interaction. They used a video to show what was done to my vehicle. Nice facility. More

by jaxfan2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 28, 2024 -

Greenway Kia at the Avenues responded

We are glad to hear that our team provided excellent service. Thanks for choosing Greenway KIA at the Avenues!

May 25, 2024

Friendly and attentive service team. Got my service done in a timely manner. Great space to work while waiting. More

by jbbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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May 27, 2024 -

Greenway Kia at the Avenues responded

We're glad to hear our service team provided friendly and efficient care for you at Greenway KIA at the Avenues. Thanks for sharing your positive experience!

May 25, 2024

The service waiting area is nice, clean and was quiet while I was there first thing in the morning. More

by corrie1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Symon in service
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May 28, 2024 -

Greenway Kia at the Avenues responded

Thanks for choosing Greenway KIA at the Avenues! We appreciate your support.

May 24, 2024

Horrible experience! ! Never go back again! Don’t waste your time. Worst experience ever!!! Horrible customer service!!! More

by kfs43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not work with anyone
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May 24, 2024

Very transparent, helpful and informative. I enjoyed the buying experience with no pressure. They have been very accommodating in completing the additional items included in the sale. I wou More

by tomray48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear you had a great experience with us at Greenway KIA at the Avenues! Thanks for recommending our dealership.

May 24, 2024

1st time there for Car maintenance. They told me the price up front, what need to be done and stuck to that price. Very Happy with service. More

by HankD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn - Service Department
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May 24, 2024 -

Greenway Kia at the Avenues responded

Hank, we're glad to hear you had a positive first experience with our maintenance team at Greenway KIA at the Avenues. Thanks for sharing your feedback!

May 23, 2024

Great service and attentions. Shawn at the service department provided follow up and updates on the repairs of our car. More

by ecwisco55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Vogt
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May 23, 2024 -

Greenway Kia at the Avenues responded

Thanks for sharing your positive experience! We're glad to hear Shawn and the service team at Greenway KIA at the Avenues took great care of you. Safe travels ahead!

May 23, 2024

Two visits. One for a recall and possible oil leak; second because dashboard went blank. They didn’t have a part (a sticker?) for the recall and was no oil leak More

by mcecere90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 23, 2024

Sean is a stellar service advisor. .he's having to deal with the warranty company and get answers from them regarding my vehicles problem and they're giving him not a lot to work with a More

by twolf23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in service
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May 23, 2024 -

Greenway Kia at the Avenues responded

Thank you for recognizing Sean's efforts! We're glad to hear he and the tech team were able to help resolve your vehicle's issue despite some challenges, and we sincerely appreciate your patience and support! - The Greenway KIA at the Avenues Team

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