Greenway Kia at the Avenues - Service Center
Jacksonville, FL
535 Reviews of Greenway Kia at the Avenues - Service Center
Worst Management I don't recommend any body. Please say away from this dealership. Worst In town. Please say away from this dealership. Worst In town. More
Test drove news cars, they forgot to give driver license back and lost the license. Got the run around.. Called up for maintenance on a recall but would not give me a service manager to tell me how long the back and lost the license. Got the run around.. Called up for maintenance on a recall but would not give me a service manager to tell me how long the recall might take. They wanted to tell me after I showed up. Of course they always want you to leave it and not wait for their convenience. I live close to the Avenues, but will drive up to Southside, where they are customer friendly. Asking to recite the VIN number of your vehicle to there crummy phone system is ridiculas. More
The dealership was great. I did need to be in and out quickly and I would have loved for them to be a bit more prepared when I got there to pick up my vehicle. Everyone so was I did need to be in and out quickly and I would have loved for them to be a bit more prepared when I got there to pick up my vehicle. Everyone so was nice though and I love my new car! More
My service coordinator, Brandon Oflin did a good job communicating and keeping me informed which was of value to me. The dealership is bright clean and new . The repair process has room for improvement communicating and keeping me informed which was of value to me. The dealership is bright clean and new . The repair process has room for improvement. I have an EV6 which is impart a computer on wheels. To service it required dialogue between the service technician and a tech line. The intermittent nature of the dialogue lead to a 9 day episode to replace the 12V battery. The owners forum suggests 12V battery failure is a common problem which merits a wholistic solution. More
EXCELLENT Service. ..great communication, completed the work in hours and got the parts I needed the next day. Shuttle driver was excellent and very friendly. Highly rec ..great communication, completed the work in hours and got the parts I needed the next day. Shuttle driver was excellent and very friendly. Highly recommend this dealership! More