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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
489 Reviews

489 Reviews of Greenway Kia at the Avenues - Service Center

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June 13, 2024

Waited for two hours. Poor waiting area with no facilities. Didnt have shuttle service. Will chose another dealer next time. More

by shad
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Michael Monteiro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Agner
June 13, 2024

We had great service with a reasonable amount of time for our vehicle. They check the car over to see if we needed additional service. More

by rgivens746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Greenway Kia at the Avenues responded

Thanks for sharing your experience! We're glad to hear you received great service in a timely manner at Greenway KIA at the Avenues. We'll be here if you need any further assistance with your vehicle!

June 13, 2024

My car stalls. Either the engine or transmission, and sometimes both stall. That is a huge safety problem for me. The rear tires have a deeper tread than the More

by rmh-jmh
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know his name. It should be on the paperwork.
June 13, 2024

We had a wonderful gentleman called Brandon who took care of us and was very polite. More

by damarisoliveras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 13, 2024 -

Greenway Kia at the Avenues responded

It's great to hear you had a five-star experience with Brandon! Thank you for sharing and leaving Greenway KIA at the Avenues a five-star review.

June 13, 2024

Everyone was kind, courteous and attentive in the service department. My car maintenance was completed within the estimated amount of time, as I waited while for the work to be done. More

by rjptmom0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Symon
Jun 14, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your positive experience with our service department at Greenway KIA at the Avenues! We're glad to hear that everything was completed on time and to your satisfaction. Safe travels!

June 12, 2024

Always courteous and professional, especially the people in the service department. Won't go anywhere else!!! More

by annepena76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Agner
Jun 12, 2024 -

Greenway Kia at the Avenues responded

Thanks for the fantastic feedback! We're delighted to hear that our service department at Greenway KIA at the Avenues has earned your loyalty. See you next time!

June 11, 2024

The service person I dealt with was awesome. Cant recall his name, but I think he was British and a younger man. He was amazing. More

by guystephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young British is service
Jun 11, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience! We're delighted to hear that our team member at Greenway KIA at the Avenues provided such excellent service. We'll make sure he gets recognized for his great work!

June 11, 2024

Very pleased with the sales process. Everyone was a pleasure to work with, they listened to our requests and delivered. This wasn’t your typical car buying process. The sales manager and More

by kyronrwilliams
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Agner
Jun 11, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that our team at Greenway KIA at the Avenues made your car buying experience exceptional. Thanks for sharing your positive feedback!

June 11, 2024

Outstanding customer service, but for the 2nd time, the service department left my engine shield partially disconnected after they finished my oil change. More

by MEGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 15, 2024 -

Greenway Kia at the Avenues responded

Thank you for stopping by to leave Greenway Kia a wonderful review!

June 10, 2024

First time visit to dealership. Sales dept appeared to be non-existent during my walk around the showroom floor and sales lot. Vehicle was received for service at time indicated a More

by nnware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon, Nowak
Jun 10, 2024 -

Greenway Kia at the Avenues responded

Thank you for stopping by to leave Greenway Kia a wonderful review!

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