Back

Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.5
699 Reviews

699 Reviews of Greenway Kia at the Avenues - Service Center

Sort by
May 27, 2025

Ray Carraballo, my Service Advisor, was awesome as per usual! They took my vehicle in right away and had my full service completed and ready for me to go…in less than an hour. More

by jkjester1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Carraballo
May 28, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ray provided you with such efficient service at Greenway KIA at the Avenues! Thanks for sharing your experience, and we look forward to assisting you again in the future.

May 27, 2025

The service desk was amazing- we worked to get me in, get a tire, let me flop back and forth between a patch, and let me land on a tire. His service, skills, communication, and attention was a 5 star. Wh More

by eeek0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Greenway Kia at the Avenues responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

May 26, 2025

Very happy with our service. Each visit seems to exceed our expectations. Everyone was courteous and knowledgeable, and I truly felt like a valued customer. More

by Sondra819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo
May 27, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that your experiences at Greenway KIA at the Avenues have consistently exceeded expectations. Thank you for recognizing our team's efforts in making you feel valued!

May 26, 2025

Negligentes,ventajistas,abusadores, fraudulentos Visite las opiniones de geogle y lean la historia completa No recomiendo hacer negocios en este lugar More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Monteiro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Greenway Kia at the Avenues responded

Angel, nos tomamos muy en serio los comentarios de nuestros clientes y nos decepciona saber que su visita no estuvo a la altura de nuestros estándares habituales. Por favor, contáctenos directamente para que podamos ayudarle. Gracias.

May 26, 2025

Ashley was wonderful. Very helpful and attentive. She was able to keep me updated with everything. More

by DIAMONDLEBRYANT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
May 27, 2025 -

Greenway Kia at the Avenues responded

Thank you for reviewing Ashley and Greenway KIA at the Avenues! It was so kind of you to share your experience.

May 25, 2025

The wait was a little longer than estimated/expected but staff was very friendly. Dealership is clean and always welcoming. Prices are always competitive. More

by Zach Harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Greenway Kia at the Avenues responded

Zach, thanks for your patience and understanding! We're glad to hear you found our Greenway KIA at the Avenues team friendly and welcoming. We appreciate your feedback on pricing too!

May 25, 2025

Helpful and efficient but there is an issue with the proper promo reduction on the work done. More

by LASCHUPAK45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

May 25, 2025

Reinaldo and the service team was super helpful, friendly and professional. The repairs took longer than I expected, and they were very apologetic for it, understanding that it was an inconvenience. But, the More

by PATTIECABRIDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo Cabarello
May 27, 2025 -

Greenway Kia at the Avenues responded

Pattie, we're delighted to hear that Reinaldo and the Greenway KIA at the Avenues team took great care of you. Your safety is our top priority, and we appreciate your understanding during the repair process. We look forward to assisting you with any future needs!

May 25, 2025

Made sure the repair was complete, tested, and to my satisfaction. Thanks for the great service. More

by Control man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rei Caballero
May 27, 2025 -

Greenway Kia at the Avenues responded

Thank you for the fantastic review of Greenway KIA at the Avenues!

May 25, 2025

They did a great job. Ashley kept me informed and was great to work with. More

by rochester.leitten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley dystra
May 27, 2025 -

Greenway Kia at the Avenues responded

Thank you for stopping by to leave Greenway KIA at the Avenues a wonderful review! We'll be sure your kudos reach Ashley.

2
...