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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
486 Reviews

486 Reviews of Greenway Kia at the Avenues - Service Center

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November 08, 2024

Reinaldo did a professional job with my service appointment and even volunteered to have my car washed. More

by BOWEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo
Nov 08, 2024 -

Greenway Kia at the Avenues responded

Boweven, we're delighted to hear that Reinaldo provided such excellent service during your visit at Greenway KIA at the Avenues. We appreciate your feedback and look forward to serving you again!

November 07, 2024

I waited all g****** day for my car. No seat cover greasy xxx seats. They could never get the grease stains out of my seat and they were supposed to give me a call back on Monday 11/4. T More

by bpincomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Monteiro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback. We apologize for not meeting your expectations.

November 07, 2024

Everyone was really kind, professional, and helpful. The process was easy and straight forward to get my car serviced. Everything was explained clearly before I paid. More

by AILEENL77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
szymon
Nov 08, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Greenway KIA at the Avenues made your service visit smooth and straightforward. We appreciate your feedback and look forward to assisting you again in the future!

November 03, 2024

Ashley was Awesome, everyone was very helpful and nice would definitely recommend greenway kia to friends More

by joeymyers1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Dykstra
Nov 04, 2024 -

Greenway Kia at the Avenues responded

Joey, we're delighted to hear that Ashley and the team at Greenway KIA at the Avenues provided you with such a positive experience. Thanks for recommending us!

November 03, 2024

I came in for service and Ray helped me. He was amazing, help kept me informed of the process made sure my car was clean when it was finished. And handled scheduling my next service appoint More

by Petalpower67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray in service 5 stars
Nov 04, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ray provided such excellent service during your visit at Greenway KIA at the Avenues! Keeping you informed and ensuring a clean car is what we strive for. We look forward to welcoming you back for future services with us!

November 03, 2024

Ashley was a great help to have all my service needs met from start to finish. More

by Erin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley in service department
Nov 04, 2024 -

Greenway Kia at the Avenues responded

Erin, thank you for leaving Greenway KIA at the Avenues a review. We are glad that Ashely was helpful with your service needs.

November 03, 2024

The service provider (Ray) was great and very professional. I followed him from Family Kia. Prices are high here is my only complaint. More

by Betty Hills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RC Advisor REINALDO CARABALLO 5stars
Nov 04, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback about Greenway KIA at the Avenues! We're glad to hear that Ray provided professional service, and we appreciate your loyalty in following him. We understand concerns about pricing and will take this into consideration as we strive to improve our services.

November 01, 2024

They were very attentive, provided updates as I was waiting, accommodated my needs during the recall repairs. More

by DERYCK.BARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Dykstra
Nov 01, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that our team at Greenway KIA at the Avenues provided attentive service and kept you updated during your recall repairs. Thank you for sharing your experience with us!

November 01, 2024

Huw do do say great any other way. ..service was great as all problemos handled satisfactorilly. Got a car wash too. Special shout-out to service writer Szymon, good ambassador for co More

by CHARGEN234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon Nowak
Nov 04, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Szymon and the team at Greenway KIA at the Avenues provided you with excellent service! We appreciate your feedback and look forward to welcoming you back in the future. Safe travels until then!

November 01, 2024

The work was done as promised and on time while I waited in a comfortable area. More

by Pauls Jeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simore
Nov 04, 2024 -

Greenway Kia at the Avenues responded

We couldn't ask for a better review of Greenway KIA at the Avenues. Thanks so much, Pauls!

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