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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
558 Reviews

558 Reviews of Greenway Kia at the Avenues - Service Center

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January 17, 2025

Poor results. Car on the shop for over six months. Repair not right. Was taken back once. Problems still persist. Rude attention, loaner car charged to my personal More

by LDCOSTELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanne Yunck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor - Ray
Jan 17, 2025 -

Greenway Kia at the Avenues responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

January 15, 2025

I love the way they took care of my car also the waiting area was nice and quite thank you for your service More

by hogans.cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that you enjoyed the service and comfortable waiting area at Greenway KIA at the Avenues! Thank you for choosing us, and we look forward to serving your car needs in the future.

January 15, 2025

I purchased my car with Mike in 2024 and my experience was the best I ever had with a car dealer as a woman in the car industry when is hard to find honest people. I will always be grateful to him and h More

by Always Straight Edge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo
Jan 15, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience with Mike and the team at Greenway KIA at the Avenues! We're glad our service continues to meet your expectations, and we truly appreciate your recommendations. Safe travels until next time!

January 15, 2025

Szymon was awesome as always! ! He keeps you well informed and has my vehicle ready when promised!! More

by alanmkrantz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon
Jan 15, 2025 -

Greenway Kia at the Avenues responded

Thank you for reviewing Greenway KIA at the Avenues! It was so kind of you to share your experience working with Szymon, Alan.

January 15, 2025

Ashley was amazing. Everyone in the service area is beyond great. And I will always take my car to be serviced there. More

by richmancheryl2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashely Dykstra
Jan 16, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ashley and the service team at Greenway KIA at the Avenues have earned your trust! Thank you for choosing us, and we look forward to seeing you again.

January 13, 2025

Mr.Ray was Greatttttt!!! I also witnessed amazing teamwork in the service department and productivity! More

by BSIDRAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Ray
Jan 13, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Mr. Ray and the team at Greenway KIA at the Avenues made such a positive impression! Thank you for recognizing their hard work and teamwork in your review.

January 13, 2025

Rush/pressure you to buy, customer service suck/rude, poor communication. I’m very disappointed More

by carriejohnson0803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shake, Gm, and don’t remember other guy name
Jan 14, 2025 -

Greenway Kia at the Avenues responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

January 12, 2025

Reinaldo in the service department was great, he provided a quick service and made sure everything was ok with my car before leaving. More

by EAGLESON2310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo Caraballo
Jan 13, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Reinaldo provided excellent service at Greenway KIA at the Avenues! Thank you for sharing your experience, and we're glad everything went smoothly with your car.

January 12, 2025

Dealership is very clean…. .even the service department. The service waiting area is not only clean, but provides comfortable seating, tv, coffee and water. More

by huzbyswife
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Symon always makes me feel welcomed. He is friendly, knowledgeable and trustworthy
Jan 13, 2025 -

Greenway Kia at the Avenues responded

Thank you for noticing the cleanliness and comfort of our dealership at Greenway KIA at the Avenues! We're glad to hear that you enjoyed your visit, including our service waiting area amenities. We look forward to welcoming you back soon!

January 12, 2025

Good communication and prompt response. Ashley and Ray are responsive and courteous. Unexpectedly competitive pricing compared to other shops. More

by billhamrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Dykstra
Jan 13, 2025 -

Greenway Kia at the Avenues responded

Bill, we're delighted to hear that Ashley and Ray provided you with excellent service at Greenway KIA at the Avenues. Thanks for highlighting our competitive pricing!

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