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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
522 Reviews

522 Reviews of Greenway Kia at the Avenues - Service Center

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December 12, 2024

Always excellent service. The staff at Greenway take care of my car like it was theirs and Szymon at the check in desk treats me with respect. It is my go to for Kia repair. More

by Arpanajdv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon
Dec 13, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Szymon and the team at Greenway KIA at the Avenues are taking such great care of you and your vehicle. Thank you for making us your go-to spot for Kia repairs!

December 11, 2024

My service advisor. Ray was very helpful. Tony. The service manager Tony was very informative answered my questions. The technician Sam, very professional and thorough, More

by lkjr1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronaldo Service advisorand Tony Knight service manager
Dec 11, 2024 -

Greenway Kia at the Avenues responded

Thank you for the fantastic feedback! We're happy to hear that Ray, Tony, and Sam provided such excellent service at Greenway KIA at the Avenues. See you next time!

December 09, 2024

Very good customer service. Ashley was very nice and helpful. She gave me updates on my car and made sure everything was good More

by mikaela.pierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 09, 2024 -

Greenway Kia at the Avenues responded

Mikaela, we're delighted to hear that Ashley provided you with excellent service at Greenway KIA at the Avenues. Thanks for sharing your experience!

December 08, 2024

Appointment at 9:30 and it was after 12 when they took the car to the bay. I will not be back for routine service More

by ELEANOR.ROGERS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t knoe
Dec 09, 2024 -

Greenway Kia at the Avenues responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

December 08, 2024

My service today was amazing, it was a quick and easy experience Ashley was great the salesman around were great as well More

by FELLERSTACIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Dec 09, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ashley and the team at Greenway KIA at the Avenues made your service experience quick and easy. Thanks for sharing!

December 07, 2024

The service department experience was very nice, the work was done right thr first time in a timely manner. More

by ACD65522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that your service experience at Greenway KIA at the Avenues was smooth and efficient. Thank you for trusting us with your vehicle!

December 07, 2024

This time, my experience was no like in the past. This time the did not give me summary of my visit at the end. We have to call few times to finally get it through email. They also did not update the More

by WALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Greenway Kia at the Avenues responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

December 07, 2024

Ashley is the best customer representative. She made it possible for my family. She is so patient and She has knowledge about what she is doing. I am lucky to find her in the worst moment of th More

by INFO@TUZONANEUTRAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley - service department
Dec 09, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ashley provided such exceptional service during your visit to Greenway KIA at the Avenues. It's wonderful knowing she could assist you and turn things around for your family. Thank you for sharing this positive experience!

December 07, 2024

Great communication. Kept wait times low. Nice waiting area. Advisor was awesome. Will be back. More

by tamaupin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Greenway Kia at the Avenues responded

We are glad to hear that our team provided excellent communication and service. Thanks for choosing Greenway KIA at the Avenues. See you next time!

December 07, 2024

Good customer service. Clean. Mr Caraballo give me good service and Mr Jonathan is excellent mechanic. More

by nbetancourt9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Caraballo, Jonathan
Dec 09, 2024 -

Greenway Kia at the Avenues responded

Thank you for highlighting the excellent service from Mr. Caraballo and Jonathan at Greenway KIA at the Avenues! We're glad to hear about your positive experience with our team.

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