Greenway Kia at the Avenues - Service Center

Great service provided in a timely manner. They were very helpful. I would highly recommend them. They were very helpful. I would highly recommend them. More

I called in to get my second key fob and got it quickly. Prompt and courteous service Prompt and courteous service More

I was the first appointment in the morning for an oil change. I waited at the dealership for 2 HOURS before my vehicle was ready. If I would of known this is the type of service dealerships provide I wou change. I waited at the dealership for 2 HOURS before my vehicle was ready. If I would of known this is the type of service dealerships provide I would have declined the maintenance package and get my oil changes done literally anywhere else and would of taken 30 minutes. More

I would have left 5 stars again as I did for my first prior regular servicing and maintenance visit. However, this time around I'm left with concerns on the current and future reliability of my vehicl prior regular servicing and maintenance visit. However, this time around I'm left with concerns on the current and future reliability of my vehicle after leaving the dealership and reviewing my receipt and finding a "mysterious" notation printed on my receipt recommending service to my vehicle's cooling system (which I was not informed about by neither the service technicians or the Service Advisor Reinaldo) while at the dealership having my car serviced. Therefore, I called the Service Advisor Mr. Reinaldo not long after leaving the dealership to find out what was going on in regards to the notation on my receipt (that I was not informed of while waiting as my vehicle was being serviced), and whether or not there was an issue with my vehicle that needed to be addressed even though I haven't experienced any engine warnings or other issues with my vehicle. Mr. Reinaldo assured me that the notation on my receipt regarding recommended servicing to my vehicle's cooling system was an error which could not be corrected on my receipt since the service ticket was closed, and that I did not need to worry because my vehicle was fine and there was no servicing needed to my vehicle's cooling system at this time. (Thank you Mr. Reinaldo for the clarification on the error and the reassurance that all is well with my vehicle, I truly appreciate it!) Otherwise, everything else seemed to go fine, just like my previous regular maintenance and service visit. Hopefully all is well with my vehicle and maybe my next regular maintenance and service visit will be better than this time around. I just hope that no issues suddenly occur with my vehicle especially when traveling with my family. More

The crew at Greenway Kia was fabulous! They figured out the problem and ordered parts needed to get the issue fixed. They figured out the problem and ordered parts needed to get the issue fixed. More

This is my first Kia and my first visit to Greenway was just a great experience. I had a warranty item to repair and the service team was just so helpful and pleasant, they not only repaired the issue but just a great experience. I had a warranty item to repair and the service team was just so helpful and pleasant, they not only repaired the issue but helped me understand some features of my Telluride that I wasn't sure how to use. The waiting room was comfortable and all employees that came through said hello and greeted me, 10 out of 10 experience:) More

Great and fast service. Advisor was new but nice. I appreciated getting in and out the same day Advisor was new but nice. I appreciated getting in and out the same day More

I had the best experience ever at Greenway Kia of the Avenues Ray was my service advisor and he has always done a wonderful job for me I will follow Ray wherever he goes and have I will continue to do al Avenues Ray was my service advisor and he has always done a wonderful job for me I will follow Ray wherever he goes and have I will continue to do all of my business with Greenway as long as Ray is the service manager there thank you More

I had an excellent experience at Greenway Kia avenue in Jacksonville, Fl. Ray has been my service manager ever since he was at Family Kia I was elated that I for him at Greenway. He has always taken car of Jacksonville, Fl. Ray has been my service manager ever since he was at Family Kia I was elated that I for him at Greenway. He has always taken car of any issues I had with my 2022 Kia Stinger always maki g thinks right. I WILL continue to follow him anywhere he goes as I HAVE a great amount of respect and trust for Ray. Greenqay Kia is so very luxky to have such a highly professionl young man. Thank you Ray dor all you do More

You mail out coupons. But you don’t want to talk about them. SUCKS Bigtime ! Only reason I’d come back is Mr. Caraballo. In fairness to him he wasn’t there when I picked But you don’t want to talk about them. SUCKS Bigtime ! Only reason I’d come back is Mr. Caraballo. In fairness to him he wasn’t there when I picked up the car. I was told via text that I would be meet with someone to discuss what discounts were available. Didn’t happen, just was told that the battery was bad. Btw, was later checked out by auto zone as ok. More