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Greenway Kia at the Avenues - Service Center
Jacksonville, FL
489 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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489 Reviews of Greenway Kia at the Avenues - Service Center
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Verified Customer
July 31, 2024
I had to wait almost two hours for an oil change and tire rotation that I scheduled 2 weeks in advance. That's a long wait time for a simple service that they had on the books for 2 weeks. There wasn't cle rotation that I scheduled 2 weeks in advance. That's a long wait time for a simple service that they had on the books for 2 weeks. There wasn't clear signage of exactly where to park my car, so I parked in an empty space across from the service garage. When I checked in with the service coordinator he made me move my car to directly outside his window, which seemed aweful silly and pointless. I had a service before and they didn't make me do that. Then they put a service sticker in my car to remind me to return for my next oil change in 5,000 miles. The owners manual for my car says 6,000. The upselling and pressure to do more than necessary is a big turn off. More
by morganlblack8
Employees Worked With
Don't know his name.
July 31, 2024
Josh is an awesome sales guy. We were in the market for a new car for our Daughter. Josh made us feel comfortable throughout the entire process. My Daughter enjoyed the experience We were in the market for a new car for our Daughter. Josh made us feel comfortable throughout the entire process. My Daughter enjoyed the experience and Josh made it go as smoothly as possible. He was able to answer all our questions and eased all concerns. Would definitely recommend him as your sales guy. More
by dailin.jordan
Employees Worked With
Joshua Samford Charles Banks Christian Roig
July 31, 2024
The service department at Greenway Kia did an excellent job taking care of my issue. Their team was friendly and courteous. I wouldn't hesitate to bring my vehicle back for service. job taking care of my issue. Their team was friendly and courteous. I wouldn't hesitate to bring my vehicle back for service. More
by Rico
Employees Worked With
July 29, 2024
Scheduling my appointment was easy. They checked me right in and the service was completely very timely. I felt the everyone was genuinely happy to be there and serve customers. They checked me right in and the service was completely very timely. I felt the everyone was genuinely happy to be there and serve customers. More
by Tlcrouch355
Employees Worked With
Met the new GM. He was very pleasant and welcoming.
July 28, 2024
Great experience. The dealership looked nice inside and we were waited on quickly by Simon. He told us about a recall effecting my daughters car and that plus the oil The dealership looked nice inside and we were waited on quickly by Simon. He told us about a recall effecting my daughters car and that plus the oil change was finished in a very reasonable amount of time. More
by long.jenni65
Employees Worked With
Simon
