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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
597 Reviews

597 Reviews of Greenway Kia at the Avenues - Service Center

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October 15, 2024

They were nice, professional, and very friendly. I would highly recommend Greenway Kia to anyone. More

by scarpenter1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Oct 16, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing these kind words about our service at Greenway KIA at the Avenues! We sincerely appreciate your recommendation and support.

October 15, 2024

The car that I purchased didn’t make it to my home without the engine over heating. I have given Greenway two attempts to correct the issue and the car still isn’t functioning correctly. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlie Gilchrist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Greenway Kia at the Avenues responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

October 14, 2024

Ashley and Simon in service were awsome in. Miles in parts is 5 star plus. Service manager was also great. More

by mstokes236823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley in service
Oct 15, 2024 -

Greenway Kia at the Avenues responded

Thank you for the fantastic feedback! We're delighted to hear that Ashley, Simon, and Miles provided exceptional service at Greenway KIA at the Avenues. We appreciate your support and look forward to serving you again!

October 12, 2024

Very professional and friendly staff. Timely and courteous. Only negative was car wash did not include inside cleaning of vehicle. More

by barbette65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not come in contact with any of these people
Oct 15, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback about Greenway KIA at the Avenues! We're glad to hear that our team was professional and friendly. We appreciate your input regarding the car wash, and we'll work on improving this aspect of our service.

October 12, 2024

Simon in the service department was very helpful and answered any question pertaining to the job. More

by VERNALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon, Greenway Service Agent
Oct 15, 2024 -

Greenway Kia at the Avenues responded

We are glad to hear that Simon provided excellent service. Thank you for sharing this review with the Greenway KIA at the Avenues team!

October 12, 2024

The negotiation was not to my liking in the beginning, my care salesman Willie was the nicest person ever! I recommend him highly. I walked out on my deal, due to personal reasons on the transaction. The More

by r.goens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will and Emri
Oct 15, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience with us! We're glad to hear that Willie and Enri at Greenway KIA at the Avenues were able to meet your needs and ensure a satisfying purchase. Enjoy your new car!

October 11, 2024

Heard great things about Greenway KIA, this was my 1st visit and I’m truly pleased such a professional environment. Reinaldo was great, very attentive, and informative. Will be returning for all my car se More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo
Oct 11, 2024 -

Greenway Kia at the Avenues responded

Shawn, we're delighted to hear that Reinaldo and the team at Greenway KIA at the Avenues made your first visit a positive one! We look forward to seeing you for all your future car services. Thanks for choosing us!

October 11, 2024

Ray was extremely helpful and I hope helps me out on my next service appointment. More

by ASHLEYSIMS00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Oct 15, 2024 -

Greenway Kia at the Avenues responded

We are glad to hear that Ray provided excellent service. Thanks for choosing Greenway KIA at the Avenues!

October 10, 2024

Ray took care of me. Super transparent and easy. Got me hooked up with payments on my service. No up front payment was needed which was dope. Got 4 tires but only paid fo More

by COWLEY.K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reinaldo , Key Brown
Oct 10, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ray provided such a transparent and easy experience at Greenway KIA at the Avenues! It's great to know you appreciated the payment plan and special offer. Thanks for choosing us, we're here whenever you need assistance!

October 08, 2024

Great customer service. Quick and easy to make an appointment. I was very happy with the turnaround time on my car. More

by RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray- Service
Oct 08, 2024 -

Greenway Kia at the Avenues responded

Thank you for choosing Greenway KIA at the Avenues! We're glad our team could get you back on the road swiftly and smoothly.

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