Greenway Kia at the Avenues - Service Center

I changed dealerships due to having terrible experience at the Southside one. I was not disappointed. Ashley was a great advisor and got my car taken care of at the Southside one. I was not disappointed. Ashley was a great advisor and got my car taken care of More

We were unable to drive to the dealership due to health issues when were wanted to purchase a used Kia Soul. We contacted Greenway Kia and had our salesperson (Charles Friscia) to see if he could bring th issues when were wanted to purchase a used Kia Soul. We contacted Greenway Kia and had our salesperson (Charles Friscia) to see if he could bring the automobile to us so we could look it over and make a decision on whether to purchase the vehicle. He brought the vehicle to our house and within an hour or so and we proceeded to purchase the vehicle. This excellent over and beyond service we very much appreciated. More

Very courteous staff. Dropped car off early and your team completed 6k checkup in 45 minutes! Dropped car off early and your team completed 6k checkup in 45 minutes! More

Szymon Nowak was great to work with. He kept me updated on the status of my car. He kept me updated on the status of my car. More

Javon, Samuel and the staff was very courteous and polite all the time. Continue to excel in all your endeavors. all the time. Continue to excel in all your endeavors. More

This particular dealership has always been nice and clean every time I have visited! I made an appointment online but for whatever reason Ray didn’t see it in the system! But after looking for a few minutes every time I have visited! I made an appointment online but for whatever reason Ray didn’t see it in the system! But after looking for a few minutes he was able to check me in for an oil change appointment! After waiting 3 hours, my car was finally ready! More

Excellent customer service, fast work, and a comfortable waiting room. I was kept informed of the progress throughout. waiting room. I was kept informed of the progress throughout. More

Ashley made the process easy and user friendly, and the work seems to have been completed in an efficient and timely manner. work seems to have been completed in an efficient and timely manner. More

Szymon was great. He was able to reset the UVO account on my vehicle while he checked me in. It had been locked into the previous owner when I bought the vehicle. It w He was able to reset the UVO account on my vehicle while he checked me in. It had been locked into the previous owner when I bought the vehicle. It was serviced twice and no one had helped me with that previously. I had also asked for a reset on the infotainment system and was told previously it was a 3 hour process. I had been getting some errors when trying to adjust system settings. Szymon said it would only be a 15 minute process. Maybe it was a full software update that would’ve taken 3 hours. Szymon got everything taken care of quickly including the most recent recall. Great experience. This was my second visit to the dealership and I’ve elected to drive twice the distance to come to this dealership after a terrible experience at the dealership closer to my home. The customer service center lounge is much better at your dealership too. Thanks and see you next time. More