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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
525 Reviews

525 Reviews of Greenway Kia at the Avenues - Service Center

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September 14, 2024

Professional and polite. Addressed my concerns quickly and effectively. Provided a shuttle from and to the retailer when vehicle was ready. More

by skippwhttgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Names not listed.
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Sep 16, 2024 -

Greenway Kia at the Avenues responded

Thank you for the positive feedback! We're glad to hear our team at Greenway KIA at the Avenues could address your concerns and provide convenient shuttle service. We appreciate your support!

September 14, 2024

Ashley was a grest service provider. Kept me informed and took the time to get all my warranty information so i paid what i needed only. More

by msanon2870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley service dept
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Sep 16, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience! We're glad Ashley provided excellent service and kept you well-informed at Greenway KIA at the Avenues. We appreciate your feedback!

September 14, 2024

Hannah the service coordinator was great to deal with and she kept me up to date More

by bhowald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
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Sep 16, 2024 -

Greenway Kia at the Avenues responded

The team at Greenway KIA at the Avenues loves seeing great reviews! Thank you, Bhowald! We will be sure to pass this along to Hannah.

September 12, 2024

Great customer service and fast maintenance in the car, they place looks new, very nice location. More

by diegocp282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Greenway Kia at the Avenues responded

Diego, it was our pleasure to assist you. Thank you from all of us here at Greenway KIA at the Avenues!

September 11, 2024

Spent 2 hours waiting at dealership to have a safety recall fixed on my car (which I made an appointment for) only to be told they didn't have the parts and I would have to come back another time when t More

by MCC3456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was only there for repairs/maintenance.
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September 11, 2024

Took our Telluride in for routine maintenance, prompt service with Ashley. She kept us updated throughout the process. More

by Sondra819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Sep 11, 2024 -

Greenway Kia at the Avenues responded

Sondra, we're glad to hear Ashley provided prompt service during your visit at Greenway KIA at the Avenues. Thanks for sharing your experience!

September 11, 2024

I visited Kia Greenway for a minor recall issue. Everyone was very nice. Hannah, my service advisor, was professional, knowledgeable and friendly. The service department waiting area was clean and More

by margery _r
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Van Slyke
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Sep 11, 2024 -

Greenway Kia at the Avenues responded

Thank you for the high recommendation! We're glad to hear that Hannah and our team at Greenway KIA at the Avenues provided a professional and comfortable experience. We appreciate your feedback on our service department, and we're here if you need anything in the future!

September 10, 2024

Excellent and friendly customer focus, speedy check and out, timely repairs overall an outstanding experience More

by RICHIE8159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
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Sep 11, 2024 -

Greenway Kia at the Avenues responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Greenway KIA at the Avenues provided an outstanding experience with speedy service and timely repairs. We appreciate your support!

September 09, 2024

Szymon kept me informed during the whole process. He was extremely polite and knowledgeable as well. He did not try and upsell me like other people would have. I definitely will be back! Thank you More

by angellstewart92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon Nowak
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Sep 10, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Szymon provided such excellent service at Greenway KIA at the Avenues. Thanks for sharing your positive experience, and we look forward to seeing you again!

September 07, 2024

Excellent dealership very helpful staff Even when they cant help they make you feel welcomed and still try their best to assist you More

by chino337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon
Report | Print
Sep 09, 2024 -

Greenway Kia at the Avenues responded

Thank you for the kind words! We're glad to hear our team at Greenway KIA at the Avenues made you feel welcomed and did their best to assist. We appreciate your support!

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