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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
525 Reviews

525 Reviews of Greenway Kia at the Avenues - Service Center

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October 05, 2024

My experience was professional. The service was complete on my car was sooner than expected. My service advisor was amazing. I enjoyed working with her and looking forward to my nex More

by RITACOOPER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that your experience at Greenway KIA at the Avenues was professional and efficient, Rita! It's great to know our service advisor made a positive impression. We look forward to welcoming you back for your next visit!

October 05, 2024

Very polite and prompt. What I got done was a good quality for the price. More

by BRENNAJOYMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Greenway Kia at the Avenues responded

Thank you, Brenna, for reviewing Greenway KIA at the Avenues! We are glad that our team was polite and prompt.

October 04, 2024

Car wasn’t as clean as the service I’ve received elsewhere. Very expensive. Phone was blown up for weeks following to get a survey. Like tons of phone calls while I’m working. Not OK. A couple More

by JENNIFERKOSMOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Symon
October 02, 2024

I cannot express how exceptional the Staff was. Ashley is beyond a joy to work with. Ashley took time to understand my issues and when there was a slight problem, she worked to resolve the issue. I More

by powder2858
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Oct 02, 2024 -

Greenway Kia at the Avenues responded

Thank you for the glowing review! We're delighted to hear that Ashley and our team at Greenway KIA at the Avenues provided exceptional service. We appreciate your recommendation and look forward to serving you again in the future!

October 02, 2024

Scheduling service is easy, quick and convenient. Nice area if waiting for service. Personable service attendant More

by kathymcqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Oct 03, 2024 -

Greenway Kia at the Avenues responded

Kathy, we're delighted to hear that scheduling service was a breeze and you enjoyed our waiting area at Greenway KIA at the Avenues. Thanks for sharing your experience!

September 30, 2024

Great service and fast response by Ashley. It took approximately 2 hours, which is better than usual More

by INFO.JOSEJUAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 30, 2024 -

Greenway Kia at the Avenues responded

Your feedback for Ashley is much appreciated! Thank you for supporting Greenway KIA at the Avenues.

September 30, 2024

Ashley has been amazing to work with. Super accommodating and kept me up-to-date with the progress. More

by MORIAH MCNUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 30, 2024 -

Greenway Kia at the Avenues responded

We're so glad Ashley could accommodate your needs at Greenway KIA at the Avenues! Thank you for the 5-star review, Moriah.

September 29, 2024

My experience was great. Very courteous, they did the work quickly. They returned the car when they said they would. They kept me informed as they diagnosed the car and it tu More

by tuellmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanna
Sep 30, 2024 -

Greenway Kia at the Avenues responded

Michael, we're delighted to hear about your positive experience with our team at Greenway KIA at the Avenues! Thanks for sharing your feedback and we look forward to seeing you again.

September 29, 2024

Fantastic group of people truly want to do a great job. It’s no fun when your vehicle has a problem. This team from top to bottom is professional, courteous, and does everything they can to help resolve th More

by Kona57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Ashley,Hannah
Sep 30, 2024 -

Greenway Kia at the Avenues responded

Thank you for the kind words! We're glad to hear our team at Greenway KIA at the Avenues provided professional and courteous service. We appreciate your support and are here whenever you need us!

September 29, 2024

Friendly associates, very helpful. Mechanics were awesome also! Car was finished in the time they said it would be. More

by michael.sheppard904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Greenway Kia at the Avenues responded

Michael, we're glad to hear our team at Greenway KIA at the Avenues provided you with a great experience and timely service. Thanks for sharing your feedback!

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