Greenway Kia at the Avenues - Service Center
Jacksonville, FL
487 Reviews of Greenway Kia at the Avenues - Service Center
Professional and polite. Addressed my concerns quickly and effectively. Provided a shuttle from and to the retailer when vehicle was ready. Addressed my concerns quickly and effectively. Provided a shuttle from and to the retailer when vehicle was ready. More
Ashley was a grest service provider. Kept me informed and took the time to get all my warranty information so i paid what i needed only. Kept me informed and took the time to get all my warranty information so i paid what i needed only. More
Great customer service and fast maintenance in the car, they place looks new, very nice location. they place looks new, very nice location. More
Spent 2 hours waiting at dealership to have a safety recall fixed on my car (which I made an appointment for) only to be told they didn't have the parts and I would have to come back another time when t recall fixed on my car (which I made an appointment for) only to be told they didn't have the parts and I would have to come back another time when they do. Was also not treated in a personal manner when I came in. One person started checking me in and went out and took pictures of my car and then hands me off to someone else with no explanation and I now had to repeat everything. More
I visited Kia Greenway for a minor recall issue. Everyone was very nice. Hannah, my service advisor, was professional, knowledgeable and friendly. The service department waiting area was clean and Everyone was very nice. Hannah, my service advisor, was professional, knowledgeable and friendly. The service department waiting area was clean and comfortable. And the best part was that there was no pressure to leave a positive review or buy a new car (like the other Kia dealership). I highly recommend Kia Greenway. More